I had such a great experience with this company! They made the entire tax process quick, easy, and…read morestress-free. Everyone was incredibly friendly and welcoming, which made a huge difference. What I really loved is that they can handle my taxes no matter where I live in the United States--that kind of flexibility is amazing. Miguel especially stood out--he was so kind, patient, and really took a lot of the stress off my shoulders. You can tell they genuinely care about their clients. Thank you so much for all your help! I'm looking forward to working with you for many years to come.

Sadly, we didn't even have a chance to receive any service they provide…read more Landed an appointment with this place after I called around to many tax places in and around Murrieta and majority of them accommodated business owners. We were just looking for simple tax filing for military family with property in different states. When I spoke to Claudia, I shared exactly that information and she said she can accommodate then had setup an appointment for us with her, months ahead before tax deadline. I asked if she had a list of items she will need from us and she said we will receive a text. Fast forward to last week, I received a text to confirm my appointment with tax company, I confirm yes but didn't receive a list of things needed neither a secured link to drop required documents. Night before our appointment my husband put together what we normally drop in a link for previous tax companies, W2, bank statements, receipts for medical, military, donation statements/receipts, work related mileage and uniform care, etc, tax documents from previous year, and of course government identification. We expected to have everything with us when we arrive at our appointment since we were traveling 40 miles one-way to get taxes done. We finally arrived 15 minutes late because of traffic we jumped on the Fastrack not realizing the next exit was a couple miles past our exit...lesson learned. Called to let Claudia know we will be late and check if we should just head back home. The gentleman who answered the call said Claudia was in a meeting and proceeded to say that he is actually going to take care of us and we can still show up for our appointment...interesting we got passed up to someone else but heck that's what we get for arriving late perhaps. We arrive and was asked for our driver licenses, then was asked if we had our social security cards with us...that's a first! I told him we didn't know what you all needed from us so we just brought what we typically bring to tax appointments. And he says that they require a social security card and not to worry because we can just "email" photo images to him. In my line of work, I know that is unacceptable, in fact, all law enforcement affiliates would never recommend you send PII via non-secured email accounts. My husband chimed in and said we have never had to provide social security cards to any tax company and the guy interrupted my husband saying all tax companies do require a social security card by law... I couldn't help but wonder if he thinks we file our taxes outside of the United States because we have been filing taxes for over 30 years and this is the first time any tax company has ever asked for our social security cards. But heck, seems like he wants to be right and that is ok. We were in traffic too long to argue with a wall. Perhaps they are unaware that when U.S. citizens acquire a government ID that social security cards were already verified to obtain a government ID...who knows. Well, we weren't going to sit there and argue with the guy. And we already knew that we don't care to travel another 80 miles just to bring our social security cards because our passports and or Driver licenses didn't suffice. Neither would we ever send photo images or typed characters of our SS numbers via email. We already have to write our SS numbers on tax forms, if IRS cannot verify it with their super secret computers then it comes back to the tax-payer for proper verification. Simple as that and not worth the argument. We told him to have a good day and walked out. One star for allowing us to show up late. :shrug: No value in this visit and no service was rendered. Just a massive headache from the traffic to get there and the unnecessary banter over social security numbers.

Great place if you're looking for quick and efficient service. The staff was friendly, welcoming,…read moreand helpful throughout my visit. I was seen quickly and had a smooth experience overall. Would definitely recommend!

I did Live Scan here. Bianca helped me. Her instructions was clear. I am done within 10 minutes. I…read morecame in at 9 am. Very recommended!

Kris at all about taxes was awesome to work with. Very professional, speedy, and kept me informed…read moreevery step of the way. Tax season is a stressful time and with Kris she takes the stress out of it. Most definitely would recommend her to everyone I know.

Kristianne is the best Tax Pro around. She took her time and asked us all the right questions for…read moreus to receive all the deductions we qualified for. We highly recommend her.

Maria was excellent, I came in to get fingerprints rolled and she was so patient we had to do a…read morecouple try's to get it perfect really appreciated her service

Extremely UNPROFESSIONAL! Does not answer the phone during business hours. Does not return…read moremessages/ voicemail. Ignores text messages. Absolutely no common courtesy... just a waste of time.

I just want to give a shout out to Janine for being my tax person for the last 12 years. She…read moredefinitely makes the process smooth and simple and decreases my stress of having to file taxes. She is also very knowledgeable and up to date with all the new tax deductions put into place recently. Thanks again Janine!

We had a great experience with Latin USA Tax. Janine was incredibly helpful and made the entire…read moreprocess feel simple and stress-free. As independent workers, taxes can feel overwhelming, but she explained everything clearly and made it easy for us. Definitely recommend--professional, smooth, and a very positive experience overall!

Tireless professionalism, reliable and knowledgeable. This organization is worth the investment.read more

Super friendly staff offered help on many things. Definitely will recommend to family and friends…read morefor future passport renewals or any copies of documents. Highly satisfied.

I was able to get photos copies very fast and easy. The costumer service is the best.read more

Lorena is a gem! My husband used Preferred for years and when we got married, I had the pleasure of…read moretaking over the insurance stuff in our family, but luckily, I got to meet (virtually) and work with Lorena. She is so prompt at returning calls and emails, which I find rare in this day and age. Lorena keeps everything organized (not sure how she does it). This is very important because my husband has way too many vehicles! ;) She finds the best rates and works hard for us. We are very happy and plan to be with Preferred for a very long time :) Thank you Lorena!

Was looking around for insurance and inquired with this team. It doesn't matter what you need to…read moreinsure just make sure it's Lorena! Great customer service, attentive, communicative, responsive, polite, and truly humble specialist. Any question, she had the answer, any customization she has you covered. Extremely quick on her feet gets you your quotes papers and everything ready. From talking to her to having my policy ready was less than 20 mins and all over the phone. Good job Lorena!