Super friendly staff offered help on many things. Definitely will recommend to family and friends…read morefor future passport renewals or any copies of documents. Highly satisfied.

I was able to get photos copies very fast and easy. The costumer service is the best.read more

Excellent experience. She was incredibly responsive and flexible, and I'd happily work with her…read moreagain.

Great experience. Showed up on time .. got done what we needed. Great price. Will use again !read more

I had such a great experience with this company! They made the entire tax process quick, easy, and…read morestress-free. Everyone was incredibly friendly and welcoming, which made a huge difference. What I really loved is that they can handle my taxes no matter where I live in the United States--that kind of flexibility is amazing. Miguel especially stood out--he was so kind, patient, and really took a lot of the stress off my shoulders. You can tell they genuinely care about their clients. Thank you so much for all your help! I'm looking forward to working with you for many years to come.

Sadly, we didn't even have a chance to receive any service they provide…read more Landed an appointment with this place after I called around to many tax places in and around Murrieta and majority of them accommodated business owners. We were just looking for simple tax filing for military family with property in different states. When I spoke to Claudia, I shared exactly that information and she said she can accommodate then had setup an appointment for us with her, months ahead before tax deadline. I asked if she had a list of items she will need from us and she said we will receive a text. Fast forward to last week, I received a text to confirm my appointment with tax company, I confirm yes but didn't receive a list of things needed neither a secured link to drop required documents. Night before our appointment my husband put together what we normally drop in a link for previous tax companies, W2, bank statements, receipts for medical, military, donation statements/receipts, work related mileage and uniform care, etc, tax documents from previous year, and of course government identification. We expected to have everything with us when we arrive at our appointment since we were traveling 40 miles one-way to get taxes done. We finally arrived 15 minutes late because of traffic we jumped on the Fastrack not realizing the next exit was a couple miles past our exit...lesson learned. Called to let Claudia know we will be late and check if we should just head back home. The gentleman who answered the call said Claudia was in a meeting and proceeded to say that he is actually going to take care of us and we can still show up for our appointment...interesting we got passed up to someone else but heck that's what we get for arriving late perhaps. We arrive and was asked for our driver licenses, then was asked if we had our social security cards with us...that's a first! I told him we didn't know what you all needed from us so we just brought what we typically bring to tax appointments. And he says that they require a social security card and not to worry because we can just "email" photo images to him. In my line of work, I know that is unacceptable, in fact, all law enforcement affiliates would never recommend you send PII via non-secured email accounts. My husband chimed in and said we have never had to provide social security cards to any tax company and the guy interrupted my husband saying all tax companies do require a social security card by law... I couldn't help but wonder if he thinks we file our taxes outside of the United States because we have been filing taxes for over 30 years and this is the first time any tax company has ever asked for our social security cards. But heck, seems like he wants to be right and that is ok. We were in traffic too long to argue with a wall. Perhaps they are unaware that when U.S. citizens acquire a government ID that social security cards were already verified to obtain a government ID...who knows. Well, we weren't going to sit there and argue with the guy. And we already knew that we don't care to travel another 80 miles just to bring our social security cards because our passports and or Driver licenses didn't suffice. Neither would we ever send photo images or typed characters of our SS numbers via email. We already have to write our SS numbers on tax forms, if IRS cannot verify it with their super secret computers then it comes back to the tax-payer for proper verification. Simple as that and not worth the argument. We told him to have a good day and walked out. One star for allowing us to show up late. :shrug: No value in this visit and no service was rendered. Just a massive headache from the traffic to get there and the unnecessary banter over social security numbers.

I want to give a huge shoutout to Alyssia at The UPS Store for her outstanding service! We came in…read moreto get some documents notarized and, despite the store being extremely busy with customers picking up packages and the added challenge of kids being loud and grabbing things from the shelves, Alyssia handled everything with absolute grace. She was the only employee working at the time (since a coworker had called in), yet she managed to juggle everyone's needs without ever appearing flustered or stressed. She kept calm under pressure, multitasked beautifully, and still gave us her full attention to make sure our notary needs were taken care of correctly. Alyssia's professionalism, patience, and ability to keep things running smoothly in such a hectic environment are truly impressive. She definitely deserves recognition -- and a raise!

Alicia (or Alyssia I'm sorry if I'm butchering the spelling) and Eric were so amazing and sweet. I…read moream unfamiliar with sending packages but they both made it so incredibly easy and I am better informed and A LOT more comfortable with sending out packages for next time. Please give these two employees a raise or something!! They are such an asset to this company. Even though I came in only a few minutes away from closing time they remained with a smile on their face the entire time and were so patient and kind. They made this crazy holiday shopping season a breeze! 10/10 I'm reviewing them across all platforms because they're great!!!

I should've read the reviews before entering this small shop and maybe we wouldn't have been…read moreaccused of stealing! I walked in with my very pregnant self and my 3 boys under the age of ten. We had just done some Father's Day shopping at Boot Barn. I was told they would have Father's Day cards. Walked in and immediately was STARED down by the white old lady at shop. I get it. They have nice things and little kids aren't the safest. But not a freaking word from her. I asked if they had cards and she said, "where the kids are standing!" She was so annoyed by our presence. I didn't want to buy anything from her but my boys wanted to get their dad a crochet football and a card. Fine. We walked up to pay and my son noticed some little coins with crosses on them. He showed them to me and I said they were nice and he put them back. I paid in cash and said I didn't need a bag. She looked over the counter to make sure I put them in I know she wanted to make sure I didn't steal anything!!! She then proceeded to tell my 7 year old that the "tokens" weren't free. I was so confused...what was she talking about?!! She had my son open his hand. It was the CHANGE from the cash I had given her. Her face dropped and the, "so sorry's" started to come out. I didn't say a word. She needs some serious Jesus in her life. I nodded in disbelief. I'm too pregnant to fight with such a disgusting human. My boys were shocked she would think those things. Learning lesson for them about rude people and taking the high road. Shop will unfortunately not last with that terrible customer service.

The customer service is non existent in this shop. The lady and girl that were running the shop…read moreyesterday were aggressive and only to gleeful to tell me my receipt was out of date (you have 30 days to exchange). I told them that I can't use the mugs as mugs, because they are made of resin which poisons humans. The girl joyfully told me, "too bad, we won't exchange them". Then the older lady told me she would speak with the owner; and the owner would call me in the morning if she could help me. I have not received a callback and that says it all. I will not shop here again. They don't stand behind what they sell. I didn't buy these mugs for decoration, I bought them to drink hot beverages out of.

I called and asked if I could drive to THEM in 15-30 minutes. He said that would be fine. I drive…read morethere and call him to tell him I'm there just be told "I already left you said you'd be here in 10 minutes" So now I wasted my time and gas for what seems to be an impatient notary. Just go somewhere else

Great service!, I can see why they have many positive reviews. Paula was straightforward and…read morefriendly. It my first time getting something notarized so I didn't expect things to be so simple and quick. Definitely coming back if I ever need to get something else notarized.

Jordan was fantastic, she made arrangement that get a document signed in riverside and mailed I…read morethought me to Los Angeles, was very professional, came communication was great throughout And very reasonable Thank you Jody I will use your services anytime soon need something done close to riverside

Jody was professional, communicative and prices were competitive. I would absolutely use her…read moreservices in the future.

I've used them for a few things, and have had good experiences there. It seems like UPS delivers to…read morethem at about 1pm (?), yet delivers to my house at 4pm about a mile away, and I used to go to work at 2pm, so that gave me a way to not have my deliveries sitting in front of my door for 6-8 hours before I got home. Used them as a notary a few times - all good there. Also wanted to mail a front door mat with picture of her pooch to mom, and they made it easy with a cylinder mailing tube. If you need what they do, they're a good local option.

My fiancé had opened up this mail box for his Buisness, I just moved in with him, so…read morehe added me and my Buisness to the mail box, I should had know from day one when it was a hassle to just add me to it!! I was also told I could not receive mail under my shortened name since it's not my legal name, even though I have been receiving mail from USP and UPSB all my life ‍‍. I had placed an order for some office supplies, which they declined!! And returned to sender, I assumed It was because I was new and they didn't know my name yet, so I placed the order again ! Now in desperate need of supplies, I was so desperate I had to run to Staples to get a few things to hold me until my new shipment arrived, with my disbelief!! They returned that shipment AGAIN!! When I confronted them, their response was, basically the mail boxes are only for mail not large shipments , and they only receive shipments from certain truck companies ‍‍. They did not even have the courtesy to call us and notify us!! Now I'm needing to change my forwarding address again, paying the post office again because of their incompetence. They have caused me loss of time, money and agitation. Thank goodness our rental is up next month. We will not renew!! Bad service, poor attitude, hours suck. Oh and don't forget your key They won't give you your mail even if you have your ID. That's just pure laziness. I would never recommend this place! I give them 0 stars if I could!! Do yourself a favor and get a UPS BOX I regret not doing so in the first place.