I'm sure this group does excellent work based on the other reviews however I wanted to provide some…read morefeedback on our experiences as potential renters. My wife was communicating through one of their agents Tasha Panico to schedule a viewing for a home they were managing. They had agreed to show us the place on 6 PM on a Wednesday (6 days ago). Tasha had asked to move the date earlier to Monday at 6 PM but my wife was working a late shift at the hospital and didn't have a chance to reply to her email until the following day where my wife confirmed 6 PM would be okay (Tuesday). Tasha explained she was busy that Tuesday and left it at that in the reply email. We of course assumed the viewing would go ahead for Wednesday at 6 PM and my wife emailed back apologizing about not getting back sooner and emailed back to confirm again 6 PM on Wednesday. She did not get a reply back but we did not think much of it at the time. We got to the viewing early on the Wednesday, sent one more email and also text messaged her that we were there, still no reply. We phoned her once at 6 PM but still no answer and then waited around and still nothing. Unfortunately we never got another answer from Tasha explaining what happened even though there was never any indication to us that plans had changed. The unit was subsequently rented so our interpretation is that she felt there was no point in showing us the rental however a simple message telling us so would've sufficed and would have saved us the time involved in making our way down to the viewing and waiting around. Again I hope this is a one off or there were extenuating circumstances but I feel that as a professional organization, communication is very important, and we felt there was a communication breakdown dealing with Tasha, who had been a good communicator up until that point.

Excellent rental management over many years of service. Carlo, Tasha and their colleagues at Sutton…read moreDel Mar Realty & PM are outstanding professionals.

Orca was horrible to deal with. Communication was extremely sparse, and getting a phone call from…read morethe real estate agent managing the property was impossible. We were told we were accepted and even congratulated, only to be told the next day that we were declined. Truly an awful experience... very unprofessional and disappointing for a real estate agency.

Things started out great, quick response to my initial inquiry - a thorough video breaking down the…read moremarket - but once they sent me a contract to sign, I had a few questions about the contract for clarification. A week went by and 3 follow ups and they just ghosted me. Seems like these guys just expect you to blindly sign their contract without question or they will turf you. I am not a big corporation but a person who needs to rent out my current condo to move to be closer to family.

My partner and I were scheduled to see an apartment with one of Sunstar realtors, Gary Park…read more Park's level of unprofessionalism was remarkable. Not only was he late, and rude, he stated "They are just consumers, I don't care" when referencing the potential clients and viewers of the space. This made us walk away from the sale. Completely disturbed with the level of disrespect he brought, and Sunstar represents.

My husband and I were fortunate enough to have dealt with Debbie Ward at Sunstar Realty…read more We fell in love with the first condo Debbie showed us. All needs satisfied immediately , Debbie went so far as ensuring we had the right amount of wine glasses. Any issue we had during rental period Debbie dealt with immediately. We had to eventually give up condo due to covid and Debbie made that sad transition smoother for us. We are now in process of finding another property in Vancouver and of course the first person we reached out to was Debbie at Sunstar, we consider Debbie a friend as well as our professional realtor. 5 stars for Debbie and Sunstar.

As a young adult living in Vancouver, I'm grateful to now be renting from Rob and his team. They…read moreare honest, efficient, and committed to keeping their tenants comfortable and happy in their homes. Ive been recommending these guys to all my friends in the city when looking for a new home. After 5 years of scum lords I am so grateful to finally feel safe and happy in my home. Thank you so much for all you do!!

From the owner: We provide complete Property Management Services for Residential and Commercial Properties. We…read moreservice locations in Downtown Vancouver, Vancouver Westside, Vancouver Eastside, North Vancouver, West Vancouver, Burnaby, New Westminster, Port Moody, Port Coquitlam, Coquitlam, Pitt Meadows, Maple Ridge and the Fraser Valley. We are a fully licensed Property Management and Real Estate brokerage firm, providing specialized services to suit any type of real estate investment. Real Estate Investment is one of the best vehicles available to help achieve financial independence and help secure your retirement certainty by providing income and capital growth. No other investment will provide the advantage that real estate does.

Al Dodimead at ACD Realty along with John Niblock and Samantha Sparks is a very scammy company. Al…read moreprovided a signed agreement to follow at the beginning of the lease, and stated I could stay for a year (or perhaps more). But instead started selling the home 5 months (!!!) after living there. This is very clearly not what we agreed to. We were sent a document asking us to leave early by John Niblock and Samantha Sparks. However, apparently Al Dodimead did not know about this? Which makes no sense, as the property manager, Al, should know what management is occuring to the property. Not only that, but Al started making different statements after the exit inspection. Where they claimed there were "damages" by having trash in the trash bin on the day the city takes trash. If you're a contractor, just walk away from any business. Don't expect your invoices to be paid properly.

I rented a house with Bill being our lease manager. His customer service was appauling. As a 19…read moreyear old renting my first house, I was astonished by how taken advantage of I felt. He and the landlord had some sort of power trip over how they could control our unit and what went on. He defended the landlord when she installed a secuirty camera into our "commonspace" inside the front door (which wasn't actually a commonspace because it was made illegal by an inspection done by the city, so technically the camera was in our unit). We did not get our $900 security deposit back after a single peice of one blind in the bedroom was damaged. Honestly, he is the single most hated person in my life- along with that psycho of a landlady. If you want to do business with scammers and people who dont give a shit about you, your safety, your money or your unit, use ACD realty. Otherwise, go find a company that actually cares about your needs as a first time renter, teenager and single woman. Bill, you are seriously a fraud. Go to hell.

They have been dealing with my property in Port Moody as rental agents and are extremely…read moreprofessional and efficient. Never an issue with tenants or payments. Really deserve the 5 stars. Kate Bertrand is good.

From the owner: Axford Real Estate , specializes in real estate sales and property management. With a deep history…read morein the areas we service, we're confident nobody knows the market and is as enthusiastic about real estate as us! We started as a family team and have grown to start our own brokerage where we continue to strive for exceptional standards and service.

No complaints with landlord, stuff breaks and stuff gets fixed. They respond to me quickly, which I…read moreappreciate. 6.5 years renting and I'd rent from them again.

Stay well away from this company. My wife and I moved in on November 2022 and on the day we moved…read moreinto the building, 317 east 8th Avenue Vancouver, the building manager assaulted my wife and her friend. Bayside took no action against this guy. VPD are investigating the incident. Numerous tenants in the building came to us with accounts of inappropiate touching of females, parcels being stolen, the list goes on. If anyone was perceived to have upset him he would turn off the elevator. This happened on an almost daily basis. When we left all the fire exits in the basement were locked. All of this was reported to Bayside who chose to ignore every complaint. Be warned...

Anyone unfortunate enough to deal with this company I feel sorry for you. The manager Josh Lawson…read moreis utterly useless. All he does is collect his salary and do literally nothing for you. Doesn't respond to emails, or phone calls. The dude is a ghost. While your payments go towards his salary. Think of it as a donation. That you did not sign up for. I give this company overall a ZERO.

if it was possible to leave zero stars, I would. I've had to deal with with the manager of this…read morecompany, Boon Sim, regarding a rodent infestation in my rental unit. my messages went unanswered for long periods of time, and he managed to find a pest control company as incompetent as he is, who was t available for weeks to come and deal with the rodents. when I requested he contact a different company he was condescending, rude, and uncooperative. in the end I had to go directly to the owners of the house, and after making one phone call I was able to accomplish what he couldn't (or wouldn't) do in three months. there is a ridiculous amount of turnover, and after dealing with Boon, I understand why. Boon is essentially a slum lord in a suit. i would strongly recommend anyone looking for rental management services look elsewhere.

Horrible customer service, they never return calls, and are extremely difficult to get anyone when…read moreyou try to call them... they always seem to be on lunch!

Terrible with landlords -make easily solvable problems complicated . Love red tape over discussionread more