Okay so I usually avoid paying for services I don't need, and I thought I could get away with "for…read morerent by owner" style renting through CL and other boards. I was trying to rent out my semi-luxury Vancouver condo but finding a good tenant turned out to be very hard. 5 Star tenants are not nearly as plentiful as tire-kickers who just waste your time. After losing two months rent I decided to try a professional property management firm. I had a business card from Orca Realty - Michael - from when I was renting a unit in the Wall Center.. so I gave him a call to see if they could help. Michael and Petr were awesome, and cool guys! They helped me to create a list of similar homes with the same statistics, and break down the similarities between them and mine. We looked over all the details such as amenities, parking, storage, neighborhood. As my condo is in downtown Vancouver, I can get decent rent . Another benefit of using Orca was they already had a large pool of AAA renters to look over, they get a lot of LUXURY houses in West Vancouver, so they know a lot of high profile renters etc. Long story short I signed over my condo to them and BOOM in 1 month they had it rented for me, with the extra parking spot. I travel a lot, so they can deal with tenant issues for me. Yeah it costs more, but it's worth it and these guys will go the extra mile for you.

Orca was horrible to deal with. Communication was extremely sparse, and getting a phone call from…read morethe real estate agent managing the property was impossible. We were told we were accepted and even congratulated, only to be told the next day that we were declined. Truly an awful experience... very unprofessional and disappointing for a real estate agency.

UPDATE: Jim Alison is at it again! Or should I say not doing his job again…read more They are asking me to get rid of my motorcycles during COVID-19, I have 2, because Strata doesn't require to provide motorcycle parking although we have visitor motorcycle parking which never gets used and the residential motorcycle parking is blocked by a tractor. This company is absolutely useless. He doesn't do any management he's just a middle man from strata. And he emailed me saying not to email him again, and that all emails had to go through my landlord. He's essential saying I have no rights as a tenant. I have been living here 7 years now! I wish I could put no stars! No customer service what so ever, the president of the company and my property manager Jim Alison will not return my calls. I don't understand how a company who is suppose to be Managing your building doesn't answer messages or calls when you have issues. Not helpful at all, and won't resolve my issue.

Never use this disorganized strata to manage buildings…read more There must be negative review scoring number. Because I would like to give this -5 worst organization. They were managing 814 Royal Avenue condominium and I was paying strata via. PAD. And suddenly, this was voted out because of unmanaged organization. This has my email address but never notify me about change of strata management. I was sent my condo unit to leon. I lost few thousands $. I am going to take legal action if they do not pay me back the money asap.

I'm sure this group does excellent work based on the other reviews however I wanted to provide some…read morefeedback on our experiences as potential renters. My wife was communicating through one of their agents Tasha Panico to schedule a viewing for a home they were managing. They had agreed to show us the place on 6 PM on a Wednesday (6 days ago). Tasha had asked to move the date earlier to Monday at 6 PM but my wife was working a late shift at the hospital and didn't have a chance to reply to her email until the following day where my wife confirmed 6 PM would be okay (Tuesday). Tasha explained she was busy that Tuesday and left it at that in the reply email. We of course assumed the viewing would go ahead for Wednesday at 6 PM and my wife emailed back apologizing about not getting back sooner and emailed back to confirm again 6 PM on Wednesday. She did not get a reply back but we did not think much of it at the time. We got to the viewing early on the Wednesday, sent one more email and also text messaged her that we were there, still no reply. We phoned her once at 6 PM but still no answer and then waited around and still nothing. Unfortunately we never got another answer from Tasha explaining what happened even though there was never any indication to us that plans had changed. The unit was subsequently rented so our interpretation is that she felt there was no point in showing us the rental however a simple message telling us so would've sufficed and would have saved us the time involved in making our way down to the viewing and waiting around. Again I hope this is a one off or there were extenuating circumstances but I feel that as a professional organization, communication is very important, and we felt there was a communication breakdown dealing with Tasha, who had been a good communicator up until that point.

Excellent rental management over many years of service. Carlo, Tasha and their colleagues at Sutton…read moreDel Mar Realty & PM are outstanding professionals.

A lot of people complain about their property management company, and all I can say is thank god I…read morerent from a kind family ran business. I have rented from them for six years now, and when ever I need something fixed they are on it. Although I can't contest to all of their properties, I can say that they are a friendly and trust worthy business.

Very impressed with Happy Boyal from Homelife property management . We have used her services to…read morefind my kids and I an apartment in my area . She is very professional , polite and attentive to my needs . Happy was always answering my calls and texts promptly and has given exceptional service to us ! So grateful to work with such a wonderful person . Thank you Happy Kelly , Ethan and Austin

We Worked with Happy Boyal. We highly recommend her. She helped us with our father moving into a…read morerented apartment while his home was being reconstructed. She was so thoughtful and caring, considering he is 90 years old. She was very attentive, during a blackout she came and checked on him. That amongst so many other times she was able to help us out. She went above and beyond whenever something came up with the apartment. She is very professional, but at the same time thoughtful and we felt very comfortable with her. Would recommend her to anyone seeking a property management professional.

Our manager was not a nice person. They were breaking rules themselves but very strict towards the…read moretenants. Also they will try to take your deposit as much as possible even after you get a cleaner before moving out.

Worst building management in Toronto and the entire universe. Since June of this year, there have…read morebeen 5 new property managers here, and they all did absolutely nothing. It took a year for someone to make a simple fix to my closet door, I have been waiting over two years for the black mold to be removed from my bathroom (guy said "I have to get a "special tool" over a year ago and hasn't returned) the heat only gets turned on when it's warm outside and then goes off in the middle of a freezing cold night and stays off for days (this has been going on for the past three years and they are well aware of this problem) and when you ask them to turn it on (it is included in our rent) they make you feel as if you're asking for something completely unreasonable. The tenants above me don't work and stay up all night yelling and scraping what sounds like cement blocks across the floor, then dropping what sounds like huge barrels of oil on the floor and the banging goes on from 12:30am to 3,4 and 5 am. They have parties during the week and don't care that other tenants have to get up for work in the morning. I can't count the number of days I had to go to work feeling terrible because I was woke from a sound sleep at 1am and kept awake the entire night. I have written them 3 times since May, and nothing has been done about it. I was accused of putting something in my toilet when I called the property manager to tell her that my toilet was plugged. Her first words were "What did you put in it!" I told her toilet paper and body waste. Then she said that I would have to pay a thousand dollars if they have to call a plumber because it was a Friday afternoon. I told her that she must mean that Hollyburn would have to pay a thousand dollars because I did not cause the toilet to get plugged up. She then said that there was nothing they could do until Monday. I told her that was not acceptable as I would have to use the toilet again before the weekend was over, and where did they expect me to go, in my bathtub? She said "If you have to". I told her that wasn't going to happen and that she needed to call someone and have it fixed. She then sent her partner over with an industrial plunger and he fixed it. I can't believe how poorly run this building is. They do renovations to apartments on weekends AND holidays, and the workmen were not wearing masks when Covid numbers were at their highest. The carpets on my floor are rarely cleaned or vacuumed and there are tissues and other garbage everywhere. The laundry room is disgusting, and I have to clean all of the machines before I use them. I'm so happy I found a better place to live. It's more money, but well worth it to be getting out of this dump. They do cosmetic (shoddy) renovations to all of the apartments whenever someone moves out as fast as they can so they can get more than what the place is actually worth, but the building itself is a dump. If they spent as much time and effort making necessary repairs to the building, they wouldn't have so many empty units. Do yourself a favor and steer clear of Hollyburn Properties. They don't care about the tenants. The only thing they care about is the almighty dollar.

Staff are sooooooo nice,they did such a great job,I'm so glad I can lived here with them, I love…read morehere.

My partner and I were scheduled to see an apartment with one of Sunstar realtors, Gary Park…read more Park's level of unprofessionalism was remarkable. Not only was he late, and rude, he stated "They are just consumers, I don't care" when referencing the potential clients and viewers of the space. This made us walk away from the sale. Completely disturbed with the level of disrespect he brought, and Sunstar represents.

My husband and I were fortunate enough to have dealt with Debbie Ward at Sunstar Realty…read more We fell in love with the first condo Debbie showed us. All needs satisfied immediately , Debbie went so far as ensuring we had the right amount of wine glasses. Any issue we had during rental period Debbie dealt with immediately. We had to eventually give up condo due to covid and Debbie made that sad transition smoother for us. We are now in process of finding another property in Vancouver and of course the first person we reached out to was Debbie at Sunstar, we consider Debbie a friend as well as our professional realtor. 5 stars for Debbie and Sunstar.

I cannot heap too many superlatives on Jason, as he is truly an exemplar of conscientiousness,…read morefairness, and professionalism. We were extremely fortunate to rent a beautiful house on the sea through the ReMax Property Management in Gibsons when we chose to permanently relocate away from the city several years ago. I've included photographs of the home, and many years later, the memories of our stay there-furnished by Jason-still loom very large due to them being entirely succulent. Every step of the way, Jason was incredible. Kind, understanding, and adhering scrupulously to the RTA to ensure that all parties interests were always respected. There is only one fault: he set the bar so high that we've yet to encounter another property manger who was anywhere near his equal. Thank you very much, Jason. You were the best. B & C