Poor quality of work for WAY too much. When I got the bill, I was shocked to see how much they…read morecharged to clean my suit. It turns out the suit was not cleaned, the sleeve were still dirty. I am very disappointed in the results

Worst business I have ever encountered…read more My wife brought my wedding suit, her wedding dress and several other items to this place to have them professionally dry cleaned and preserved. They absolutely destroyed my suit. The leather pieces are completely gone, the suit appears stretched in the front and is no longer crisp. I think they ran it through an industrial washing machine vs dry cleaning it like we paid for. It's beyond repair. They also destroyed my wife's jacket. All the rhinestones are gone. It appears they ran this through a washing machine too instead of dry cleaning. Both items are ruined. We paid them over $1000 to handle all our items. They never disclosed the damage to us. There's no way they didn't see it. They told my wife they take before and after pictures of everyone but strangly they refused to show them to us. They accused my wife of "bringing the items in already damaged." This is the wost service we have ever experienced. They have made zero effort to resolve this issue and have not contacted us back at all. Do not use them.

Love this cleaners. You can trust them with your cleaning needs. The young lady who does the…read moregowns is outstanding.

We needed to wash and press a suit for a wedding. The staff was super friendly. It was very…read moreaffordable. Because we were a new customer, they gave us a welcome package. Not necessary, but appreciated. We will use them for all our dry cleaning needs.

We just went here to use the laundry facilities. It was clean. Most of the machines were in working…read moreorder. There were a lot of people in there, but there was plenty of machines for us to use. I saw that they had a cleaners attached to it. Not a bad little place to get your laundry done when you're traveling.

Was hoping to find something different than all the other reviews but they are all correct and then…read moresome. Once if finally found someone which was its own ordeal they said it would be roughly 5 days to get one load of laundry done.? She said their was a half day of orders ahead of me. it being morning I figured that meant tonight or tomarrow some time,not a problem. When she asked if next Tuesday sometime was ok, this being Friday morning I obviously said no. Also I did notice and will agree a lot of machines had out o service notes on them, I would assume these are the same out of service machines from posts from a year or two ago. Anyways don't go there if you want working machines or service.

On June 13, I took my futon cover in to get repaired and cleaned. There was a seam that had split…read morein the quilted cover. I was told that they weren't sure how much it would cost to repair it but that somebody would get back to me shortly and let me know the cost. Multiple weeks later I called to find out what was going on because I had not heard from them. I was told that they did not know where my futon cover had gone. They have two different people that they use for repairs and they weren't sure who had it. I thought that this was completely reckless with people's property to not track something like that. I was told that somebody would get back to me shortly and let me know what was going on. Another couple of weeks later I called again and was told that they didn't know anything and they would have to look into it. Another couple of weeks later I called again and once again I was told that this is the first time they had heard of my situation but that they would look into it and get back to me. Nobody ever contacted me during the month and a half to tell me what was going on. I finally went in and there was a young girl at the counter. I asked her what was going on and she said she had no idea, but she would get back to me. I told her that I have heard that multiple times and nobody ever gets back to me and I'm getting very frustrated with the fact that they have had my futon cover for over two months now with no feedback. I finally got a call from Steven who I believe is one of the owners. He said that they had placed my item in the wrong place and an outside company that does restoration for them took my futon cover multiple hours away to get fixed when they had nothing to do with it. The owner then told me that he had to drive multiple hours to get my futon cover back and made it seem like it was my fault that he had to do that. He also told me that I was very rude to his daughter. I don't feel I was rude, just rightly frustrated and shared that frustration with her when they continued to have no answers for me. When I finally went in to pick up my futon cover, there were two people in front of me inside the lobby and one person waiting in the drive-through. I heard the person behind the counter say to all three of them that somebody took an unexpected two month vacation and that they had other employees that just didn't wanna work, and none of their items were ready. All this combined, I'm wondering how they're still in business. On top of that they have one phone number that rings at both of their Hayden and Coeur d'Alene locations and you never know which location will pick up and if you get the wrong location, they have no idea what you're talking about. I have never had such horrible customer service in my 59 years of life, and I have over 30 years of experience in customer service. Mistakes can happen, but how you recover can fix the situation, and they apparently never learned this.

Bought a coat second-hand and wanted to get it cleaned. Lemondrop was affordable and got it done…read morequickly. Will definitely use them again!

Fantastic service at a reasonable price! Will definitely be using them again! Highly recommend!read more

I took a trip in town to visit some family thatjust moved to the area. We are a family(of 6!) and…read moredidn't factor in laundry. I did not want to spend a whole day doing it myself so i gave this company call. I was pleased with the service. Very neat folding. Timely pick up and drop off. I'm very satisfied.

I've been coming to this location for almost a year and just wanted to say how wonderful it is to…read moresee Erica every time!! She is such an awesome young woman who take her responsibilities to every customer as if it's a family member! She's professional, knowledgeable, can trouble shoot just about any issues and is very genuine when helping customers. She kind, patient and very hard working. She's always plugging away at customers and businesses that drop off high volume orders and does it with a smile. I had the pleasure of meeting the owner a few weeks ago and was impressed with how well he speaks to his staff. They've been in the process of some remodeling and upgrading to new dryers, painting and improving the aesthetics. This is a locally owned and operated small business with 3 stores in total. The prices are fair and competitive! Thank you Tumble, Erica and staff for providing me with a quality experience! Sincerely, Julie A.

I've never done dry cleaning before but they had a great deal on comforter cleaning for spring…read more They told me my coat & comforter would be ready in almost a week, but I think I had my things back 2-3 days later. Everything looks clean & smells fresh & my jacket is ready for next winter. Also got a 1st time 10% off I think it was? Thank you!

Friendly service. However, they break over half the buttons on my husbands shirts.! They remember…read morerepeat customers by name, and are courteous.

Do not go to this place..it's just outrageously over priced and gouging. I didn't ask for the price…read moreprior never thinking that they would charge $7.18 per pants for dry cleaning! I'm here for work for two weeks and needed clothes cleaned...they are close to the hotel so of course I take it to them on Saturday- for Monday pick up no biggie that is normal where I come from but come on see the picture of the receipt.....$6.55 for shorts!! Bunch of crooks! Update. They shrunk my shirts....SMH!

The other reviews are correct. They ruined my $9000 wedding gown. I went in there calm and friendly…read moreand was greeted back by the owner herself "Sonja" with very aggressive & rude behavior..(I'm assuming because she already knew what she had done). I saw my wedding gown had new stains on it that were not there when I dropped it off, I went in there wanting them to fix what they had done. Plus it still had dirt stains on it from before. I was then accused of spilling wine all over my gown. I eloped on top of a mountain! There was no food nor drink where I eloped, I wore my gown for a total of about 10 minutes I changed once again back into my hiking clothes before we hiked off the mountain the only stains that were on my dress were dirt and grass stains but now I have what looks like burn marks all over my gown but according to Sonja it's "wine". They had my dress for over three weeks when I went to pick it up they said it was not ready and to come back the next week, when I came back in they said it looks brand new! No red tags (which means there is stains they could not get out). So they had my dress for close to a month. Finally it was ready to come home...but now it has new stains.... so my question is are they letting other people wear our wedding gowns? is this like a side hustle going on!? I asked for a refund and Sonja acknowledge that they sent my gown home dirty but she would not give me a refund ,the only other solution was to let her have it again to try and clean it again.... Hmm so she could what???? rent It out again! AGAIN I DO NOT DRINK WINE AND THERE WAS NO FOOD OR DRINK WHERE I ELOPED! Shame on Sonja for ruining my wedding gown!

Found this great dry cleaner in Hayden. Super friendly staff who made you feel glad you came in…read more Left a tough job (silver jacket with dirty cuffs that I just couldn't clean) and to my delight, they were able to make the cuffs look brand new. They must have a miracle worker working for them. I will use them again.

This is by far the best laundromat in town! A super nice couple owns it and everyone is very…read morehelpful. I recommend dropping your laundry off and having them do it. Our bedding and clothes are always perfectly folded. Highly recommend!

Super busy when I went. First time using a card system but the guy (didn't catch his name) was…read morecheerful and glad to be of assistance. He showed me how to do everything with kindness and patience. This place was one of the cleanest laundromats I have ever seen. Loved the plants and the area for kids and having a place to sit. And he told me to bring my dogs inside so they wouldn't have to be left in the warm car. How awesome is that?