Everyone on the staff, from the receptionist to the doctor, was super friendly and very efficient…read more I was seen in a very timely manner, much more quickly than in most regular doctor's offices. They sent me on my way with paperwork to give to my primary physician in case I don't get better soon. Since I had an ear infection and was supposed to fly home the next day, the doctor wanted to make sure I had as quick of a recovery as possible so I wouldn't have a miserable flight. Everyone there seemed to really care about making me feel better and I really appreciated that extra touch of caring since I was away from home and didn't feel well. Highly recommended!!!!

I took an injured employee in for the first time with no knowledge of this facility. I was more…read morethan pleased with the staff and the attending physician. The service was quick and thorough. The physician was very knowledgeable in Recordable vs. non-Recordable and provided communication for great case management. I'd would actually use this physician in his private practice. However, when sending an employee over alone, the registrar is very ignorant to what case management is and rude. She invited me to send my employee else where. I simply needs to communicate that we have modified duty available and I was advised that the doctor would be in charge of patient care! My advise to an employer, do not send an employee unaccompanied based on today's experience. If the support staff was as hospitable, I'd definitely score this facility a 5 Star hands down.

Such a delightful practitioner. She is engaging, caring, and great at what she does…read more I highly recommend!

Update from the last visit... will not be going back!! She didn't even listen to me & discuss…read morepossible peri-menopause-- just jumped straight to saying I had cancer & we needed to do x,x & x.... Paid all the $ for testing to find I was fine, hormones were just outta whack, which I had mentioned to her I thought was going on.... Find a doctor willing to have discussions with you & not just get you in/out & take as much $ as possible!

I have been coming to Paradigm for over 25 years. Bill and the staff are amazing and the quality of…read morecare is top notch.

Not only have I been a patient of Dr.Bill I also have been an employee. He has also worked on one…read moreof my sons when it started having knee pain. There is no one else I would trust to work on my family. He has gone above and beyond for so many of his patients and employees. I have never seen such a hardworking and dedicated doctor in west Texas. Most think of a reason NOT to work and Dr.Bill is the complete opposite, even coming in on weekends and holidays to take care of patients. He has more than earned my business and Trust!

Midland Physical Therapy is hands-down the very best in West Texas. The staff is very knowledgeable…read moreand friendly. They helped me when no one else could...and did it incredibly fast and with so much compassion! The dry needling and laser therapy that they use was life changing for me! I have maintained my good health and completely eliminated my back and neck pain by continuing the exercises that they taught me. If I ever have problems, I will get to them before I have a medical procedure or spend a lot of time and money jumping from doctor to doctor.

Tried calling to make an appt and after being on hold for several minutes and being transferred…read morearound, I was told I need a physicians referral to talk to anyone or to make an appt even though right on their website it says, "no referral, no problem." "We can see patients without a physicians referral." They didn't even bother to ask me any questions.. Waste of time.

Now they won't give me my medical records. They are saying it's against HIPAA. It's not. The law…read moresays Security Measures: To comply with HIPAA when emailing medical records, healthcare providers must: Use encryption: Ensure that the email and any attachments are encrypted to prevent unauthorized access to the PHI. Have a BAA: If using a third-party email provider, a Business Associate Agreement (BAA) must be in place to ensure the provider also adheres to HIPAA regulations. Implement access controls: Restrict access to the email account and the PHI within the email to only authorized personnel. Maintain integrity: Implement measures to ensure the PHI is not altered or corrupted during transmission. Warn patients of risks: Inform patients about the potential risks of using unencrypted email and obtain their consent to communicate via email.

This office is out of WHACK! I do not recommend to ANYONE. Please don't waste your time here. I had…read morean appointment scheduled for the 12th of October all for them to reschedule me because of my period so I get rescheduled then I show up to the appointment for birth control all for them to tell me it's only a consult then she can actually give me what I want on the next appointment which is another 2 more weeks of waiting. Keep in mind I waited 1 month for this appointment. Please save your time for a more professional office. Also, the waiting time is very long there every visit.

They take care of you.They took care of my wife's needs when she needed help with her Cancer on her…read morenose..

My dad had to come here for a Mohs procedure. The front desk, nurses, and doctor who cared for him…read moreand did the procedure could not have been better. We were made to both be comfortable, and they took great care of him. They also had others working there checking in every little bit to see if anything was needed. Many thanks to all!

Great place ! Very helpful with treating my pain and back problems I'm grateful staff was kind and…read moreconsiderate of checking too make sure you took care of in a timely manner

If i could give 10- stars I would. Dr. Doctor is an incredible physician and anyone who gets the…read moreprivilege to be seen by him is in GREAT hands. The staff at WTSI have been nothing short of amazing and caring and Stacy in the front office is knowledgeable and very caring. Thanks for hitting a home run for me.