Always receive great service. Easy check in the day before your appointment. They're very good at…read moreanswering all my questions if I can remember or recall all my questions.

Doctor Ford is the greatest. Both my mom and I have been to him for cataract surgery and I'll never…read moreuse anyone else. I just makes the whole process look so easy and the staff was always willing to help anyway they could. The care and quality they put into their office is just insane.

I have been very impressed with Priya Kalyam MD. I needed a tear duct reconstruction and after 31/2…read moreweeks I am well. My results are excellent. Dr Kalyam and her staff are amazing. You can't tell where she put sutures at all. I can't thank everyone at Key Whitman enough. Vicki Kiester

Good luck on receiving a callback! I have literally called 5 times to get my mom rescheduled! No…read morereturn call. Frustrating!

I have been going to Dr. Tran for years. His staff is very polite, considerate, and very helpful…read more Dr. Tran is very though and very understanding.

Thorough, polite, considerate describes Dr Tran & Dr Khan, as well as the office & medical staff.read more

This is the most unprofessional staff I have ever encountered. I came in today for my appointment…read moreon time. I checked in and waited patiently. After seeing one rude nurse, Andrea, I went back to the lobby to wait to see the doctor. After sitting there for almost 40 minutes I realized that patients who arrived after me were being seen. I'm guessing this is because I disagreed with something Andrea wanted me to do. So she took it upon herself to misplace my paperwork to be seen by the doctor.

Really terrific office! When my own retina specialist wouldn't see me after having a car accident,…read morethis office had no issues seeing me. Front desk checked me in quickly and the tech put eye drops in my eyes to dilate them within 5 minutes of sitting down. Then I waited 30 minutes for my eyes to fully dilate and the doctor saw me right away. Some reviewers have complained about the wait time. Well, what some don't realize is that the doctors probably had an emergency and I have been that emergency before. I've been the one that had to have their eye lasered because I had a retina tear. Before you complain, think about why the wait happened. Perhaps you could be the one to need to have your eyes lasered next time and cause the office to be behind.

"Dr. Tran is a good doctor, I have no problem with his capabilities. I had a recent appointment on…read moreThursday, July 31st and their office called to let me know they had a cancellation, and could get me in at 2:40 pm on Friday, July 25th. I showed at 2:30 in hopes they may get me in a bit early. They called me back at 3:00 to do some assessment testing, which lasted about 15 minutes. At 3:15pm took me to an exam room where I waited for an hour and 15 minutes with no communication from staff about delays or a long wait period. Never got a chance to see the doctor. I finally walked out at 4:30 with no communication to them. If they have no more respect for my time and no better appreciation for me as a patient, I'm happy to seek the services of a different Ophthalmologist. Make sure you plan plenty of additional time when visiting this clinic."

Dr. Tran literally saved my mom's life so I can't give this place anything less than a perfect…read morerating! My mom goes to multiple providers for several different things for years. Yet, no one caught the signs and symptoms for her specific diagnosis until she went to Dr. Tran. It took me couple months to convince her to get her "annual" eye exam after at least 2-3 years of not having one. Right away, Dr. Tran suspected something concerning and referred her to more testings. Long story short and without going into too much details, because of his suggestion, we discovered several of her health issues and complications that must have happened over the past couple years. I have not had to get an eye exam since learning about my mom's issue, or else I would have started coming here. However, I have referred a friend of mine here for chemical burnt. She was seen by Dr. Khan and quickly felt better after leaving the office. They have one in the office waiting area, and right outside the office in the lobby waiting area, so there are plenty of spaces for social distancing during this Covid-19. All of the staff here are very nice and friendly as well.

Everyone here seems very good at their jobs. Wait is often very long. What I did not like is that…read moreeven though there are numerous huge signs stating Masks are necessary, at least one doctor does not wear his mask. I find this to be very questionable and hypocritical. I won't be returning since he doesn't seem to care about his patients' well-being concerning COVID-19.

I can't give this place a high enough rating. These doctors are the best and know their stuff…read more It's true that you do have to wait a while to see the doctor...however it is always worth the wait. I would not go to any other group of doctors for retina problems. I have been to several of their offices...Arlington, Fort Worth and Grapevine and they are rate the highest rating I could ever give. These doctors saved my sight twice; detached retina in both eyes and I can't sing their praises enough. I've seen 4 of the doctors in the practice and 2 of them have operated on my retina and they are all wonderful!

I had an excellent experience with Dr. Johnson, and my floater situation has been improved…read moreimmensely since becoming his patient. Here is what I told him about my results: As soon as I began using the atropine drops, I was 100% satisfied. When I first found Dr. J's website, I remember reading another patient's review that said "it feels like I've gotten my life back" and that is exactly how I'm feeling. I feel like myself again thanks to the low-dose atropine drops! I've decided that from now on, I'm going to mark January 31, the day I started using the drops, on my calendar as "Atropiphany." Feels like a fitting title for the day that things turned around for me. As a 25-year-old floater-sufferer, I needed the hope that these eye drops gave me.

Results and outcome are ultimately the true measure of the value of any business, particularly a…read moremedical practice. It is also the reason people turn to Facebook and Google reviews; for honest information and input from reviewers. Working with eye floaters and determining improvement is very subjective and a very complex issue. However, I hired Dr. Johnson, "The Floater Doctor", for Yag laser Vitreolysis treatment of a large Weiss Ring floater, and unfortunately, following 2 treatments, I viewed my condition as actually worsening by about 10%. In a nutshell, my one large organized Weiss Ring floater in the side of my vision became many, many disorganized floaters in the center of my vision. That's how I quantified that my outcome represented a 10% degradation. The degradation is the result of the increased number of floaters combined with their location in my eye and the disorganized nature of those many floaters. For a bit, I thought it actually got better and I advised Dr. Johnson of that but again, in different lighting conditions have different effect and what I thought was an improvement, has since become worse again. After a couple months I've now realized that the improvement I thought I noticed was actually illusionary. Unfortunately one cannot really notice the full nature of the results of Yag Laser Vitreolysis for some time after each treatment is performed; at least until the dilation and numbing drops wear off and therefore impossible to know if the treatment was successful for an extended period of time. I would put that minimal time at twenty-four hours and then perhaps even up to several weeks following the treatment for complete results to be realized. Because I drove 800 miles each way to Arlington, TX to meet with Dr. Johnson, I wanted to make certain that I planned enough time to ensure a positive outcome and advised Dr. Johnson of that when I made my appointment and through email communications leading up to the appointment. Essentially, I was available for as long as needed. Although I did anticipate having to undergo additional treatments and had planned accordingly, I did not pursue further treatment because at the conclusion of my second treatment Dr. Johnson said that he was very happy with the results and was surprised at how clean everything looked after starting with such a large floater. Dr. Johnson then advised that he had completed the treatment and no further treatments would be necessary or indicated. That advice from Dr. Johnson lead me to understand that it was Dr. Johnson's assessment that additional treatments were not likely to produce better or more thorough results. Prior to posting this review, I did try to call Dr. Johnson but there was no answer and his phone number does not allow one to leave a message and to paraphrase, simply says that he's very busy and to email him instead. The above is my personal experience with Yag Laser Vitreolysis. I've since put together a five step analysis based upon my experience that I share (when asked) on social media with other floater sufferers who are considering Yag Laser Vitreolysis to help them decide how to proceed. #floaterdoctor #thefloaterdoctor #jamesjohnson #drjamesjohnson #drjamesjohnsonarlington #eyefloaters #weissring #wiessring #yaglaservitreolysis #vitreolysis #laservitreolysis The Floater Doctor - Treatment for Vitreous Eye Floaters #thefloaterdoctor #vitrectomy #treatmentforvitreouseyefloaters #vitreouseyefloaters

As someone who works within the medical field (optometric/ophthalmic field specifically), I don't…read morethink I've ever been this disappointed in a medical staff as I have with this specific KE center. I have multiple family members who have had procedures done here, so I'm sure the doctors do a fine job. My issue isn't with the doctors - it's with the front office staff. The inability to get a singular paper filled out and signed and returned in an appropriate time is actually ridiculous. To tell me to go over to the LASIK department when not a single soul was there and then lie to my face about a doctor being gone and JUST conveniently returning from his vacation on a Thursday before Labor Day weekend is actually insane for a lead supervisor. To send a "completed form" back where words were inadequately covered by white out tape and the doctor's name being misspelled is quite frustrating. For me to return and explain that I need this form filled out and told "we'll get it to you by the end of the day" just to not get it by the end of the day is wild. For me to have to come back after Labor Day and get scoffed at as I walked in to inquire about a form that should've taken no more than a week to be completed and returned, I was already out of patience with the lead supervisor and the staff. She told me "the person in charge of these special paperwork was not in office on Friday." She said "the doctor isn't at this office today." I ended up driving to the Southlake location where the doctor was working in order to get a signature for a simple form that needed to be turned in ASAP on my end but it got dragged out since August 15th when the form was first given to KE-Arlington. I wasted so much time over a form that should've taken 2 minutes to fill out and 2 seconds for the overseeing doctor to sign. Something that should've been returned within the day, or at the very least by the end of the week when the form was given. Now their staff probably thinks I'm a difficult and crazy person, but in reality, they pushed me to become this nasty person.

The front office staff at Kleiman Evangelista Eye Centers of Texas - Arlington are very rude,…read moreimpersonal, and have no consideration for the patients in the office. Upon checking in for our appointment, we were asked for ID. We provided an expired Driver License and copy of the Insurance Card. Without regard for the disabled senior I was bringing to the doctor, we were told the appointment would have to be rescheduled. They would not permit me to bring ID later, nor would they accept a SS card as ID or any other documents we had. No prior instruction was given to bring any ID with us. And they were inflexible and rude about enforcing their decision. After going there for many years, I will no longer recommend them.

Dr Bashover makes you feel comfortable and very detail regarding your concerns. Staff is very nice…read moreand helps you get the most for your money. Had best frames also.

I have been going to Dr. Matthew Bashover for eye exams for contacts and glasses for over 5 years…read more Even though I now live 30 minutes away, I continue to keep Dr. Bashover as my eye doctor, because he does such an amazing job! He is thorough, efficient, professional, and a fun person to talk with. I highly recommend him for you and anyone in your family! The office is clean and spacious, with many eyeglasses options from which to choose. They also have non-invasive treatments to slow or stop nearsighted vision in children; what a gift!