Dr. Mesch is a great psychologist. He helped me through some tough times. He is a very caring and…read moreunderstanding individual. Thank you Doctor for all your support. Sincerely, Patty

Waited 10 minutes past scheduled time for him to finish with prior patient. He is alone and has no…read morestaff. His office is cramped and has ants crawling all over the floor where patients sit on chairs. He seemed distracted and did not encourage my wife and I that couseling should be pursued or encourage us in any way. Nonetheless, we booked a 2nd appointment....what a mistake! When we arrived for our 2nd appointment, Mesch said he accidentally double-booked and the other patient was already in his office! He didn't offer to have us wait and see us afterwards! My wife was crying, angry and felt even more helpless. I tried to reassure her that I'd find another marriage counselor, but she decided not to pursue any further counseling. No more. Instead, we are now embroiled in our 2nd year of a terrible contested divorce procedure. Mesch didn't cause this but he certainly didn't help.

If you're looking for a dangerous, negligent psychiatric practice, look no further than Elevate…read morePsychiatry. My experience here has been filled with administrative incompetence, medical negligence, and a blatant disregard for patient care. This practice appears to prioritize profits over patient well-being, leaving itself wide open to legal liability. The issues began immediately with billing errors. I was repeatedly overcharged for visits due to misinformation about my co-pay, which required me to fight for refunds. While frustrating, this was just the beginning compared to the negligence in my psychiatric care. Dr. Sused Hidalgo prescribed a medication for my diagnosis, but when my insurance didn't cover it, the pharmacy suggested an alternative. She issued a new prescription within minutes--without reviewing my chart or evaluating if it was appropriate for my condition. When I raised concerns, I found out Elevate had never even obtained my medical records from my previous psychiatrist. Despite completing a HIPAA form and requesting the transfer myself, they failed to follow through. Dr. Hidalgo prescribed medication without access to my medical history, and when I pointed this out, she dismissed my concerns, stating we could "discuss it during the next visit." There was no accountability or acknowledgment of the potential harm caused by this negligence. In search of better care, I was assigned to Dr. Dolores ("Doly"). Her approach was even worse. Despite providing her with genetic testing results showing which medications would likely work for me, she dismissed them as mere "suggestions." When I reported severe side effects from her prescribed medications--worsening anxiety, sedation, and erratic behavior--she refused to adjust the treatment plan. Dr. Doly also made bizarre and offensive comments, such as: "Depressed people don't wear makeup. I recommend some women wear makeup to feel better." "I don't believe in bipolar II. Depression is just a side effect of bipolar, and I think you're bipolar I." Her assessments were conducted entirely via Telehealth, which is not permitted for diagnosing and treating complex conditions like bipolar disorder. This is unethical and a violation of medical guidelines. On July 12, I sent a detailed email to the owner, Mr. Bhatia, outlining these issues. Despite following up with voicemails, I never received a response. My last appointment was on October 31, and as of December 10, no one from the practice has reached out. This lack of follow-up makes it clear they only care about money, not their patients' health. Elevate Psychiatry's negligence includes: * Medical malpractice: Prescribing medications without proper evaluation or access to my medical records. * HIPAA violations: Failing to request or obtain my previous medical documentation. * Insurance fraud: Overcharging me despite confirmed coverage. * Negligent Telehealth practices: Diagnosing and treating complex conditions remotely without required in-person evaluations. This practice is not just incompetent, but dangerous. If you value your health, avoid Elevate Psychiatry. I have documented proof of every interaction to support my claims. I feel so strongly about advising others to avoid this practice that I have written multiple reviews across platforms, filed a complaint with the Better Business Bureau (BBB), and made two separate reports to the Florida Department of Health (DOH) and HIPAA. I want to be very clear that this is not slander, libel, harassment, or defamation. This is my honest experience, and my only intention in sharing it is to warn others and hope that Elevate Psychiatry will make serious changes to avoid causing harm to more patients.

I had a very disappointing and frustrating experience with Elevated Psychiatry. Over the past two…read moreweeks, I had two therapy appointments scheduled, and in both cases, no one showed up. Last week, I waited in the virtual room for over an hour, but no one joined the session or reached out to explain why the appointment wasn't happening. Then, yesterday, I waited on the phone for half an hour for another pre-scheduled therapy session, and again, nobody joined. In August, I had an appointment with Carla and was informed that the cost would be $129, which I agreed to pay upfront. I joined the virtual meeting on time, but after waiting 15 minutes, the secretary finally joined just to collect the payment. Only after I paid did the doctor appear, and she informed me we had only 15 minutes left. That was barely enough time to even start discussing whether I needed any medication, and the session was rushed. Afterward, I received a bill for $428, which was clearly incorrect. I had to waste time calling them to get the error corrected, and they finally charged me $129. But even that felt unfair because I didn't receive the 30-minute evaluation I was eligible for. The appointment didn't result in any meaningful progress other than scheduling another session with a different therapist. To make matters worse, there's been no explanation or apology for the missed appointments, and it's almost impossible to get in touch with anyone to resolve these issues. It's incredibly discouraging to seek help for mental health only to be treated this poorly. Their unprofessionalism has only added more stress to my situation, and I wouldn't recommend their services to anyone.

Excellent doctor and even better human being. Dr. Carreras shows that he really cares for his…read morepatients. His staff is outstanding as well.

I loved it. They took great care of me when I was there. I couldn't tell you how good the type of…read morescare they gave the office experience was great. The entire place was super tidy and looked wonderful. I give her props to that and I was working with her for three years and now I feel so much better and my brain feels so much more open.

Excellent care and I always leave feeling better than when I came in. They really do take care of…read moretheir patients

Maria has demonstrated quality care throughout my years with her. She is always professional, and…read moregives her services with the utmost concern for the wellness and improvement of her patient. I am grateful to her and her dedication, commitment, and support.

Okay I have to share because this was such a good experience…read more I went to Elixir IV and everything from start to finish was just perfect. Kaelen at the front desk is literally the sweetest--so welcoming, organized, and made everything feel super easy and stress-free the second I walked in. And Luis... amazing. He was so gentle, knowledgeable, and made me feel completely comfortable the whole time. He explained everything, checked on me, and honestly made the whole IV process feel relaxing (which I didn't even know was possible lol). The place itself is super clean, aesthetic, and just has a really calm, luxe vibe. You can tell they really care about what they're doing. I left feeling sooo refreshed, hydrated, and energized--it actually made such a difference. Highly recommend if you want to feel your best and be taken care of I'll definitely be going back!!

Clean and professional med clinic with really sweet nursing staff. I called on a Sunday morning,…read moresecond day of migraine roaring, and they were able to fit me in to rehydrate and support my regular protocol. It was lovely to sit on a comfy sofa as the custom blend we chose during my consult sped my energy and clarity back to normal so I could move on with my day. Parking was super easy and affordable with the valet at the residential tower.

My mom is being treated by Dr. Varki for breast cancer. She is an amazing doctor. She always makes…read moremy mom feel comfortable, even though my mom does not speak English. She even goes out of her way to try and communicate a few Words in Spanish. Dr. Varki is a compassionate doctor.

Went to this doctors office to accompany a close family friend. I was completely disgusted by the…read morecondition of the doctors office. The air condition vents had a layer of black dust, very apparent that the office was never cleaned or sanitized. The office was messy and cluttered with papers, patient files, storage boxes and this mess was visible to all the patients. I reluctantly had to visit the bathroom and it smelled like a combination of old urine and BO. I felt so sorry for the patients which were there getting their cancer treatments. They are being exposed to all these germs, allergens and dust when their immune system is being compromised by the treatments they are getting. I recommended to my family friend and her children to have her find another doctor or facility for her future treatments.

Upon arriving, I was asked to fill out the typical papers that one has to fill out as a new…read morepatient. I have to be honest and say that when it came to signing the Privacy Policy receipt form, I did not sign it because I didn't receive the privacy policy. I'm sure it was just an oversight. While in the waiting room, there was a woman who claimed to be a long time patient of that doctors office and she was upset that two patients were called ahead of her because she was there first and had been waiting. I was one of the two called ahead of her. Actually, I was seen almost immediately. However, I did take a mental note of the woman's complaint. Once I was in the back waiting for Dr. Sandy Zambrano, a doctor who is apart of Dr. Merlino's team, I overheard another woman complaining that she had been waiting to see the doctor for over an hour and had to leave because she had to pick someone up. I assume the doctor she was referring to was Dr. Merlino. That got me worried because I've been in situations before where, after waiting in the main waiting room, you're called inside to wait in another waiting room. Once, at a different doctor's office I was transferred to three different waiting rooms before I saw the nurse and then doctor. True story. Anyway, that didn't happen to me, I saw Dr. Zambrano immediately. Of course, I'm taking into consideration that my appointment was early. The office opens at 9am and my appointment was at 10am and I got there just a few minutes early because I knew I would have to fill out paperwork. I was in and out in less than two hours and that was mainly because I couldn't go number one right away. I ended up having to drink 32 ounces of bottled water (four eight ounce bottles) that they provided me in order to go number one. That took some time. Most importantly, at least to me, the staff was nice! The receptionist, the nurses and Dr. Zambrano were all nice. They were nice and accommodating. While I was drinking water in the second (inside) waiting room, the receptionist offered me the remote to the TV so that I could watch whatever I wanted as I waited. The nurses were friendly, patient and efficient. The were multitasking, handling a few patients at the same time and were consistently professional. The only complaint that I have at the moment is the parking costs at Mount Sinai is ridiculously expensive. For two hours I had to pay five dollars. Everyone says that the first impression is the most important and for me, it was good. I'll continue to update whenever I go.

I see Dr. Merlino for all my aesthetics needs. He is an amazing doctor, treats all his patients…read morewith the upmost respect. During the procedures, he is gentle and caring, making sure you are ok with each step of the way. Thank you Dr. Merlino for always keeping others looking young.