I just came to bring a family member. The place was clean and staff all over the place asking if…read moreyou need help. I got asked twice while waiting for a family member. I also saw someone walking around wiping all surfaces down. Everything looks clean to me. They have mask and sanitizer everywhere.

Have a child with a concussion, a misplaced tooth, broken thumb and possible fractured sternum…read more This place is a joke, have waited in the waiting room for over an hour. Stay away! Update, went back into the room and waited another hour. Doctor never came in, we were told they don't have a dentist to set his tooth, the ladies that checked us in didn't check him for a concussion or to make sure his neck we ok. Terrible care, I had better care in the Army and that's not saying a lot

I'd give them an overall zero. First the doctor gave me a false reading saying I had cancer and…read morethen I had a issue with billing that I was trying to fix for almost a month, with no help. They said they took care of it but I continued to get billing notices in the mail. I called them furious saying that they need to fix this immediately because it was about to hit collections and they finally did something.. SUPER UNACCEPTABLE!

Anyone that says "you have to call someone else" and hangs up on their SUICIDAL patient has no…read moreright working with people. I've been going to Kirt since I was a kid, so around 30 years. I used to say he was good for sore throats, but I wouldn't even trust him for that anymore.

I thought this was a hospital but it's a clinic... a huge clinic. A very nice clinic. When I…read moreentered I thought I was in Nordstrom with the piano player, customer service desk right in front. A greeter to field the low hanging fruit. The decor is fresh, lots of light. Vibrant and alive with a good energy. Team members are dressed in red polos and have great smiles. I saw a sign " A health tradition of putting patients and employees first" . Definitely feel that care. I hung out as my friend checked in. They gave me a coupon for 20% off for cafe Tumbleweeds... daily specials Monday to Friday. Today is roasted turkey breast, masked taters and dressing, yes gravy too... all for $8!!! And I get 20% off?!?! The turkey was so moist... I forgot there's also string beans. This was a very good lunch, affordable and plenty... so full right now. I finished my cafe experience with a 16 ounce cappuccino from the espresso bar... they make smoothies too. There's also a machine that makes vegan blends. No sugar, vegan, healthy... I'm full so haven't test this one but looks promising. I love this place

Loved my experience visiting Kirsti, NP at the Women's Health Clinic for my pregnancy visits! She's…read morebeen so gentle, social, and sweet during every visit. She truly listens to you and recommends things to do for your pregnancy symptoms. She works closely with Dr. Harker at the Madsen location. They also have you register for the MyChart app that comes in so handy for communication with the NP, Obstetrician, front staff, etc. the app helps get schedules, lab results, documents for work, and more. I was amazed by this since most places do it old school and they either call you or you have to go in. Truly an amazing place if you are pregnant and want to establish care through your pregnancy! Unfortunately I am moving to a different state and have to establish new care.

It's rare that you find an urgent care with such excellent service! The staff was kind and the…read moredoctor was extremely friendly, knowledgeable, thorough and helpful! Very impressed with this place! It was 15 minutes to get in. Highly recommend!

I had a friend who had fallen in to be seen. She waited 20 minutes for a shift change. There was…read moreanother woman at intake and when she finished with her patient, she went on break. Turns out my friend had a broken limb and had to wait without apparently no care or concern for her or the pain. This is not the first issue with the clinic but also the medical office upstairs. The physician Ben Christiansen is excellent, but getting a return call from the staff is impossible. The office manager at the clinic and the physician office should be replaced as well as the administrative staff that left someone waiting 20 minutes for a "shift change." It all comes down from the management of the clinic.

Fast, friendly, caring!! Maybe I lucked out because no one was waiting when I walked in but I was…read morein and out within an hour and that included having a breathing treatment in the office. I'm shocked that anyone could've written ANYTHING but five star comments about this establishment. The front office was smiling, quick, and professional, the nurse was very funny and calming. The doctor on call was the consummate professional while delivering friendly, aggressive care... This will be my ONLY "go to" place if I ever get sick again!!!

I was sued my Medallus for $150.00 I didn't even know I owed. Go anywhere else for you medical…read moreneeds. I know I would rather die or spend 10x at the ER then step foot in a Medallus urgent care again.

I recently changed insurance and my old medical offices are not on my new plan, so I found myself…read moreat Medallus for a minor health concern. Maybe I've been spoiled by my previous provider, but this experience was not a great impression. When I first arrived, I was acknowledged by an unpleasant receptionist. It's pretty clear that she doesn't like her job-or the people she works with. I felt like I was intruding on her day and inconveniencing her just by being there. After I filled out my paperwork (which she basically tossed at me), she didn't look up as I stood in front of her. Perhaps she didn't hear me with her earbuds in and she was zoned out to any other place than here. Eventually, she took the paperwork and told me I'd be called back when they were ready. Once I went back to an exam room, I noticed how eerily quiet everything was...that is, until the doctor entered the adjacent room and I heard every bit of their conversation. Truly, I could tell you what the issue was, what the doctor's recommendation for treatment is and when to follow up. All between the paper thin walls. I didn't feel like privacy was a given, even though we were in separate rooms. My experience with the doctor was fine-quick, but got the job done. She was friendly enough and I appreciated her get-down-to-business attitude. I'd imagine she's not there to build rapport with patients since this isn't that type of place. But it sure makes me miss my previous doctor office.

I came in recently with the flu and was very impressed by the care I received. I didnt have to wait…read morevery long. The staff was all very nice, the girl at the front desk Alexa took my needs seriously and was very helpful. The medical assistants and provider took me seriously and helped a lot. 10/10 recommend this urgent care

Please see the Google review from Patti L Just don't go…read morethere for any care. You won't see a physician. Just a nurse practitioner who will misdiagnosis you. Be aware!

Today I went to the Instacare on Highland Drive, in Holladay, with an earache. Dr Anderson gave me…read morea cursory look and said she couldn't see anything wrong, so there was nothing she could do. She told me to call an ENT. Less than a 5 minute consultation and she was out the door. No printed instructions, no help. I called the ENT, they can't see me for 2 weeks. By then, I might have hearing loss. Thanks for nothing!

Expect to wait and be ignored. I waited over 30 mins with an appointment. Then waited again for the…read moredoctor over 20 mins. In total I was there for over an hour. I already was not feeling good and just wanted to get home to sleep. Expect long waits. There is nothing urgent about this place.

Its a sad day when a medical practice decides nickel and diming their patients is a better strategy…read morethen patient care. Without getting into details, just know this has been my providing office for years. I've never complained, always paid on time, and had good experiences. Moving to their new building that has changed. Be warned their are no exceptions, they don't ever make mistakes and the bill is left to you...while you still have to figure out your own health. I tried to consult with them to make this right several times. They didn't want to budge. So even if they respond to this review to save face, put your health in better and hands and your money. I would have recommended them prior to this which is why its pretty awful.

I've been coming here for years with my kids and everyone here has been really nice and helpful…read more However, a couple of days ago my daughter fell and broke her wrist in like 5 places. The friend that was with her when it happened drove her to the urgent care and my 20 yr old daughter met her there to help out. The PA, Tanner Frey, was apparently extremely rude to my kids. He called them "dumbasses" for being there and was insulting them for coming in to be seen. All of them were shocked and very upset. They reported everything to the front desk girl and I did as well. My oldest daughter called me crying when they left. I am still waiting to hear back from the manager. I left a message but they won't return my call.

Called in and they quoted me $125 for a visit. When I got the bill they had tacked on all kinds of…read moreextra fees without asking me. This was a very unpleasant surprise. When I get a service, I expect all fees and costs to be disclosed up front and made clear. This was NOT the case, and left me thinking that they will run up your bill in any way they can. I would not recommend these extortionists to anyone.

I scheduled my appointment a full week in advance specifically to give the office adequate time to…read moreobtain my records from my previous provider. I made it clear I would rather wait the extra week than come in without my labs, knowing they would be necessary for a productive visit. I called the morning of my appointment and was explicitly told they had received my most recent bloodwork. When I arrived, they did not have my labs. Despite this, the NP had already formed her opinions before reviewing anything. Was rude and arrogant, told me my brain fog was simply due to old age and didn't bother to ask about any other symptoms and that my testosterone level of 167 ng/dL -- which my lab flagged as clinically low, was not a concern. She recommended DHEA as an alternative to TRT with no discussion of my history or symptom pattern whatsoever. When I raised concerns, the NP accused me of trying to skirt protocols, protocols I had never objected to and was fully prepared to follow. I ultimately had to pull up my own lab results on my phone, screenshot them, and email them to the office myself during the appointment just to have my records present. I left without a meaningful evaluation or treatment plan despite planning a week ahead, confirming my records were received, and coming fully prepared with documented symptoms and specific health goals. I was dismissed, blamed for their administrative failure, and made to feel like a problem rather than a patient. I would strongly encourage anyone seeking men's health or hormone evaluation to find a provider who will actually review your records before drawing conclusions.

I have been going to this clinic and seeing Dr Hamp for 20 years. He is absolutely the best Dr I…read morehave ever been to see. He listens to me and takes the best care of me. I wouldn't trust anyone else with my Healthcare, honestly. Everyone is always so nice. I highly recommend this clinic and especially Dr Hamp.