I put a contract on a (soon-to-be-built) Ryan Homes townhome a few months ago and I am one day away from closing. Yay! Building a new home can be stressful enough but when you add a mortgage process into the mix it can make you anxious beyond belief.....unless you are using NVR. I am not exaggerating when I say that every single person I have worked with at NVR has been amazing! In particular my loan officer, Katie Bock, who was not only knowledgeable and attentive but also very personable. She knew the importance of transparency and she made me feel as if I was her only client. And then there was my loan processor, Ben Orzolek, who made sure I crossed every T along the way so that when my loan went to final underwriting I felt it was only a formality. I couldn't have asked for a better NVR team! NVR offers a wide array of mortgage products and offers competitive interest rates. Believe me, I checked. They don't ask you for any more documentation than other lenders would and if there were any fees that could have been a little cheaper with another lender, it was offset by the fact that the entire process went smoothly. When you have a builder and a lender who know how to work together and communicate effectively, that is a recipe for SUCCESS! Purchasing new construction is not your typical, run of the mill, home buying experience. So why use a typical, run of the mill mortgage lender when you have a great pairing between Ryan Homes and NVR? The answer is obvious. You shouldn't. Thank you NVR. read more

My husband and I have nothing but good things to say about NVR Richmond. I will admit that we were hesitant to use them because there are plenty of negative reviews about NVR out there to be found, but again my husband and I had a great experience. Not only did we receive a competitive rate, but the entire process was incredibly easy. We used our VA loan and I had heard that navy federal and USAA always had better rates, but when it came down to it NVR gave us a better deal and practically took care of everything for us. I have always heard that buying a house was one of the most stressful things you can do but that was not the case for us and I attribute a lot of that to NVR Richmond. We worked with Alexa for the most part and she was fantastic. There was a time difference as we were purchasing our house as we moved across country and she called us from her cell phone on her way home from work on multiple occasions so that she could accommodate our needs. I would recommend using NVR Richmond if you're buying a home in the area. read more

NVR Mortgage is a GREAT company. I am in the process of getting my first home built. Katie Bock, one of the great Loan Officers, has been a tremendous help. She is always available to answer any questions I have, she is extremely knowledgeable about the loan process and overall she is patient. She is making this process easier than I ever thought it would be. I never thought purchasing my own home would be this smooth and especially seeing as I am having it built from the ground up! Thank you Katie! Adam Sowder is also a great Loan Processor. He has thoroughly explained the process he is in charge of and is there to answer any questions. He ensures all of my information is correct and verified to ensure my underwriting process runs smoothly. Thank you Adam! I have learned a lot from Katie, Adam and NVR Mortgage as a whole. I highly recommend them for your mortgage needs. read more

NVR was a very professional and organized mortgage firm. We were very impressed from beginning to end. William was our first contact and he thoroughly discussed our best option and path to pursue. I don't know what we would have done without William. He was always available to our needs and ready to listen. Jonathan handled our paperwork exchange and really streamlined the whole process. He explained what was needed and was very happy to explain when I didn't understand. He was just wonderful throughout the process. The closing was almost delightful. The closing agent presented the difficult task of signing and explaining all the documents so well that it wasn't a boring or a dreaded meeting. We totally enjoyed our closing. She was very well versed and made us feel comfortable and relaxed. We recommend NVR to our friends and coworkers. Thanks NVR we love our home. read more

My husband and I have been wanting to down size and find a new construction one story home of our dreams. Thanks Stacy Swords and Micah Keller with Ryan Homes, and Alexa Tuck and Brandon Gross with NVR mortgage our dream came true. Both companies and their employees were very professional, kind, considerate, and provided exceptional service. Stacy, Micah, Brandon and Alexa went above and beyond the call of duty, but a special thanks to Alexa Tuck. NVR mortgage is truly blessed to have her as one of their loan officers. She made our home buying process very easy. She was there for us no matter what time day or night and even the weekends. She is very knowledgeable and always made us feel comfortable. We highly recommend both Ryan Homes and NVR mortgage to anyone as they begin their journey to their dream home. read more

To whom its may concern, I am an Army Veteran that has just come off of a 9 month deployment in Afghanistan. Midway through this deployment, I realized that I wanted to own a home, if I survived. I heard about Ryan Homes through a friend and immediately contacted them and began the process. Trying to maintain contact between Afghanistan and the U.S. with NVR Mortgage was difficult at times due to the time difference. When I tell you that these are the most caring, professional, and hard working people that I have ever done business with, it's the truth. They truly made the process easy for me as we completed everything while I was abroad. I am truly thankful for the NVR team that helped me and I can truly say that I can use the term "friends" when I refer to them. Thanks NVR Mortgage!! SFC Ellis, Jarrett read more

We are using NVR Mortgage for the purchase of our first home. Buying a home can be such a stressful process. Katie Bock is our loan officer, and I cannot say enough good things about her. She has made us feel comfortable from day 1. The sense of security that she has provided goes without words. Katie is patient, compassionate, and dedicated not only to her work, but to the homeowners as well. Her organization is one of her strengths which aides in a smoother process. She is available to answer any questions we may have, even if they may seem silly to us. Sometimes we simply need a reassuring email or phone call, and she is never hesitant to provide that to us. I highly recommend using NVR mortgage. It will be one decision you will not regret in your home buying process. read more

The buying process for buying a home is a very stressful process. It can be heightened by being a 1st time home buyer. I met Justin Hill after visiting a property I just knew I couldn't buy. He spoke with me with compassion and understanding and told me that I would be in "my" new home within a little more than 30 days. Of course I thought, "this little boy is really dreaming for me" . Let me just thank him and move on. A couple of days later Justin introduced me Adam Netherland, his partner at NVR. I thought to myself, " Oh, Dear God!, this is real! Well its been a little over 30 days and Im in my new home! THOSE GUYS WORKED FOR ME. Adam Netherland and Justin Hill at NVR "a power house together". Thank you so much. read more

Mark & Adam and all the Staff of NVR and all of the Employees (Stephanie - Sales Agent) Brandon and Ryan the construction Supervisors all were excellent and made our home purchase exciting everyday. Ryan and NVR have all Employees that represent your companies excellently. With me being in the Real Estate Sales for over 40 years was very impressed. I only do Commercial sales and leasing and Multifamily development plus land and land development I would love to work with Ryan and land development and find Developers with will develop the land for Ryan. WE LOVE OUR HOME - Ist move in 25 years (We learned a lot DURING THIS PROCESS Bill and Debbie Locke Lot 43 In Charleston Club 6600 Glen Falls Xing, Moseley Va 2312 read more

My husband and I bought a new home after living in our last home for 28 years! Needless to say things had changed and the process was more complicated than we remembered! However, the folks at NVR made everything so easy for us. Melissa and Adam worked tirelessly and always answered my tedious questions (and I had lots) ! Both of them were very prompt about responding to me via email and most surprising is that when I called they actually answered 99% of the time instead of getting their voicemail!!! What a pleasure to get the "live" person -- these days that's a rare thing. Our new home closed without a hitch and I feel that was mainly because Adam and Melissa were so thorough and left no detail to chance! read more

We can't say enough about the great experience we had with Matt, Bree and the rest of the team at NVR Mortgage. As first time home buyers, they did everything to make sure we felt comfortable and confident throughout the process. They did a great job at explaining all the moving parts in a way that was very easy to understand. The communication was consistent and efficient. We always received quick responses for every question we asked. On a personal note, they were just all around really friendly people. We always felt a genuine sense of excitement on their part for us that was really nice. They were truly a pleasure to work with and we won't hesitate to recommend them in the future. read more

I want to say that NVR mortgage made my home buying experience a good one. I was so scared and stressed while purchasing my first home. Katie and her team were true professionals, she provided me with the information I needed to make the right decisions for me and my family. Ben Axman (with Ryan homes) was also Great, keeping the line of communication open and always keeping me in the loop with what was going on real time. Thank you to my team for all the hard work in the purchase of my first home. We are still loving it 7 months later, I was a little worried when I went to closing ( since I heard stories about delays and changes) but I closed on time and had no negative experience. read more

Our experience with NVR Mortgage couldn't have been any easier or more positive. We truly felt we were in the absolute best hands with everyone involved. The process was quick and painless from start to finish, and we were so well informed and cared for that the closing appointment didn't even take a half an hour! I get the impression that our Loan Officer, Rhonda, and Loan Processor, Brooke, have been with the company for several years. They knew their stuff, were always warm and friendly, and held our hand every step of the way.. far exceeding our expectations. I would highly recommend NVR Mortgage to anyone purchasing a home! read more

NVR provided outstanding service to my wife and I throughout the entire home buying process. Toni Burkholder specifically was simply amazing. She kept me abreast of every intricate detail in the process and her customer service was second to none. Toni always went the extra mil for as he would even reach out after hours and I felt a need to send this email so I hope it implies the outstanding job she did. NVR has a great customer service drive and puts you at ease during a stressful process. I would highly recommend NVR to anyone because I know through personal experience that they would be in good hands. read more

I've purchased multiple homes over the years and can honestly say that the NVR team (led by Alexa and Scott) was the most professional, knowledgeable, and helpful team with which I've ever had the pleasure to work. Our purchase was particularly complicated as we needed to coordinate the sale of our existing home -- with an out of state move to our new Ryan Home. Alexa and Scott were always available to answer our endless questions and guided us patiently through this entire process. I'd highly recommend NVR Mortgage and our personal team of professionals-- Alexa & Scott. read more

I have always dreamed of owning a home, that dream has finally come true thanks to the team at Ryan homes and NVR Mortgage. They provided exceptional services and was with every step of the way throughout home buying process. Ryan Homes and NVR Mortgage staff were very professional my loan officer William Hooe and loan processor Mitchell Woodard are first rate, again thanks to them home ownership has become a reality. If you're looking to purchase a home Ryan Homes and NVR Mortgage is a can't miss option. Thanks again Ryan Homes and NVR Mortgage. Clemmie read more

We used NVR to finance our first home. Our loan officer was Debbie Davis, she was very patient and always found time to answer my questions. Ms. Davis was honest and maintained a good rapport with me. This really helps when discussing life-changing events. Scott Baker was our loan processor, he made sure to request all the documents I needed at one time. This helped me from going back and forth. Purchasing a home can be overwhelming, however, NVR went out of their way to make the financial portion a little easier. I recommend financing with NVR. read more

This is the third home that my wife and I have purchased, so we can compare our experience with NVR Mortgage against the previous two. We worked with Harry and Sharnae through the whole process. They were both professional, friendly and helpful. In addition to providing great customer service, we priced their products against five other lenders in the market and they provided us the best rate possible. We would recommend NVR Mortage's services to anyone who is either currently in the home buying process or interested in buying a home in the future. read more

NVR Mortgage is the worst. Do not let Ryan homes into your life. From Day 1 with the agent, lies, lies and more lies. The loan officers ask you for everything including your first born child. I have been in my home for 3 months. And after jumping through hoops with flames and fire, they are "STILL" asking my employer for more information. Like what are you gonna do......ask me to move out?? They suck!!! I need to file 10 complaints against them. The closing process sucked. Everyone is unprofessional and does not know what they are doing!!! read more