Helpful staff, stocked with all the usual packing supplies and greeting cards. This is the main…read morePost Office for downtown Portland and it's quite large with lots of parking out front, and a huge area dedicated to P.O. Mailboxes. They have extended hours, staying open until 6:30 in weekenights, rather than the typical 5mor 5:30pm. My only complaint is the 2nd door to enter is soooo heavy and a challenge to push open for those of us with strength and shoulder issues. They should have a handicapped button to enable easy access for those in a wheelchair, and people like me with chronic shoulder issues. There is a ramp out front for those unable to climb the set of 5 steps.

Deeply gross and unprofessional service. Walked in at 4:15 for fingerprinting, clerk shoes me off…read moreto the passport section and says someone will be with me in a minute. At 4:40 the other clerk (who's been right next to her the whole time) finally bother looking over at me and says the passports desk closes at 4 and to come back tomorrow.

Dong Lee is a helpful,pleasant and kind employee as was Herb who is now retired. What is NOT COOL…read moreis the owner of the FIVE OAKS who also bought ' the Big Pink'. He has CLOSED the exit to the disabled and elderly. Is that an ADA violation..just asking. Why not build a large desk and hire a guard allowing access not intrusion.Happiness everyone

4 stars for this location only because the older Caucasian man is grumpy and rude. Acted like he…read moreknew everything saying they didn't accept my packages because they say "fedex". This was my first time ever seeing this employee. I ship out packages from here with fedex packaging never with any issues from the younger Asian gentleman who has helped me all the other times. Older Caucasian guy didn't bother to say "hello" when he first saw me, he also assumed I didn't want a receipt I had to ask him to print me one and he seemed unhappy about it. As I grabbed the receipt from him i looked at his name tag and thanked him saying his name. He seemed caught off guard I can't remember his name...I'm not a Karen I swear I just expect decent customer service and like to share my negative experiences...He also asked "what are you doing?" As I was taking photos of my packages to send to my customers.... I'd give this location 5 stars (I live nearby) if I was basing my review on location, cleanliness, and customer service from the younger Chinese guy. Thank you to him for always giving great customer service and very helpful! He deserves a raise, the other guy needs to take some notes from him.

Not sure why so many negative reviews. This small post office services the downtown neighborhood…read moreand businesses across from Tom McCall Park on the waterfront. Yes, to get there if driving you have to navigate one way streets, but most are locals and walk. if driving, come down SW 1st and park right out front in the 15 minute spot. I've been utilizing this post office for years and the staff is always friendly and helpful. When I ask for the lowest price on return packages, they check various options without hesitation. While I've never used their passport services, which seems to be where issues are, I have bought supplies and sent out multiple packages, purchased holiday stamps and visit here to return prepaid packages - all with no issue and friendly service.

The rudest staff members not recommended for passport appointments No customer service at all the…read moreway they speak with customer is way rude.

Super helpful and very quick service. They give great recommendations based on what you are looking…read morefor and made the experience great!

Ok, yeah, it's slow, there aren't enough workers, the line is endless. Not really their fault. But…read morethe people who work here are pretty nice and know what they are doing. Four stars for the good people who get our mail moving around the world.

I think they have new owners or something because the vibe is much better. They are fast, friendly,…read moreand professional!

I need to get high before I go in that place either that or get a root canal. The help sucks…read more They could start by cleaning the place.

Friendly and helpful service even on a super busy day, right before Christmas when everyone is…read moremailing presents. Was on NW 23rd running errands and noticed this FedX location so went back to my car to get the packages I was going to take to my regular Fed X. Funny how I never noticed this location before. In addition to mailing packages, they offer the other services - printing, faxing, photos, etc., and supplies for purchase. No private parking lot, it's on street paid parking so for me, this isn't a destination, more of a convenience if I'm already shopping on NW 23rd.

20‑year employee was visibly sick and sniffling while helping customers, even though another staff…read moremember told me he had been home sick the day before. This is an ADA risk for high‑risk customers like me. Because he wasn't well, he kept making repeated address mistakes on my package, and I had to correct him over and over. It was frustrating, embarrassing, and I felt like I was paying the price for his condition. Another employee finally had to step in. Corporate responses were cold. Sick employees should stay home instead of exposing customers and causing preventable errors.

I wish I could write a 0 star review. Yes, a 0 star review. What a JOKE this place is. What an even…read morebigger joke for who was working at this location at 11:15am PST on Saturday, 2/7. I was trying to print off 18 copies of a PDF Document for a Super Bowl Party I'm hosting, and I was told to email the document to their email. I do that, and it comes back up as an "Error." So, I kindly ask the lady working at the front (who was incredibly rude btw) for help, and she said, "oh you're suppose to get an email back saying it was delivered." So, I check and it still says "error" and I show her and she goes, "oh, that's never happened before." and proceeded to look at me like I had 3 heads. Uhm, ok. So then she said, "you can send from a different email." And of course, that didn't work. So I proceeded to ask for help, and she completely ignored me. The other man working did the same too. So, she didn't say sorry or nothing. She just added that never happens. Uhm I'm not technically challenged like she might be, so I know that is bull sh*t. Never ever ever COME HERE again. I swear, UPS Workers are always rude to everyone anyways. What a JOKE. Now I'm walking 20 min away to The Post Office. Thanks for nothing, UPS!

Located right on SW 5th near the PSU area, it's an easy and convenient place to ship pre-paid UPS…read morelabeled returns. The attendant will take the package and provide a receipt or you can use the easy kiosk for your transaction. Of course they offer all of the UPS services in addition to accepting the prepaid labels. Along the wall they have all the packing supplies you need - and even carry some designer bubble padded envelopes that are quite pretty, although I wouldn't want it sitting in someone's porch drawing attention. The staff was super friendly, welcomed me in, handled my transaction, and thanked me for stopping in. Since SW 5th is a one way street and a bus route, parking is only on the east side of the street. Just walk up to crosswalk at light to safely cross street, and the UPS store is right there, behind the bus stop.

I always have a very pleasant experience at this location. plus, their prices for shipping are far,…read morefar better than UPS or Postal Annex. Needing to return an online order that didn't offer free returns, I was shocked when the Postal Annex gave me a price of $32.50! For an item only worth $80. My next stop was UPS who wanted $24.99. still too much. Decided to go to the US Post Office, which now I realize should have been my first choice, and the gentleman worked with me to find an acceptable delivery timeframe which allowed me to reduce the cost to just under $20 and arrive the return center well within the 30 day limit. The gentleman working was super patient, provided me with several options, and handled the transaction efficiently and with a smile. Parking right out front, provides all the usual services, and on my way home from the gym so very convenient.

15m parking right outside. No line. Helped by a man who seemed like he loved his job. Made it easy…read moreto mail my package and was in and out of there in under 5 minutes.