I don't have a lot of things I ship, so it has been awhile since I visited PostalAnnex. It was…read morereally enjoyable to be greeted with such a friendly welcome. My things required their packing expertise and we discussed best lower cost option. It was a good collaboration and I received both an email and voicemail indicating that Scotty was able to get it done at the targeted price. Great people and service. I may just drop in simply say "Hi" next time I am in the neighborhood. ;-) Definitely my "go to" shipping business. Oh! And the parking in the back north side of building is great. Thank you PostalAnnex Hawthorne PDX.

Great customer service!!! Very helpful with scanning documents and helping with digitization.read more

Top notch professionals. Everyone is helpful and kind…read more For all your shipping needs go to this Northeast Portland location.

Horrible post office lady at desk let's people skip around everywhere I was in the front 4 times if…read morethat even makes sense before my turn even tho i was there the longest.

The proprietor was incredibly friendly, thorough, informed, and patient in helping us get through a…read morebig collection of documents my wife and I needed notarized.

The owner of the shop is super sweet & helpful…read more I came in "on the run" and I didn't have my item ready. They were helpful & patient. He also upsold me some prayer flags which I threw in as an addition to the gift I was mailing my sister. They have a tone of nice import items, vert Tibetian, but not exclusively. It is jammed full & you can get a mail box here & so much more. Check it out!

Here's a polished version with clean punctuation and flow:…read more One of the employees working the morning of April 30 was outright rude. I walked in to leave a prepaid package on the dolly, which I've done before without issue. While helping another customer, she stopped to tell me I needed to scan my label at the Amazon kiosk. As I began asking which part of the label to scan, she cut me off mid-sentence and said, "It doesn't matter; you still need to scan it." I wasn't arguing; I was asking a simple question. Instead of listening, she interrupted and made assumptions. The tone and behavior were dismissive and unnecessarily disrespectful.

Older man wouldn't help anyone with Amazon returns. Let the line sit, wouldn't even acknowledge…read morethat there was a problem. The scanner wasn't working and kept ignoring everyone. He should get let go

I can't believe I've never reviewed The UPS Store--I've been going there for years…read more Even as recently as last year, I would have written a "uggghhhh" review of the location due to the frequent snippiness of the counter staff. But this year, I've (frankly) had a delightful time doing Amazon returns there. The counter staff I've dealt with have been very helpful and speedy. And the returns process for me (unlike a few other recent reviewers, alas) has been super easy compared to battling the returns machine at Whole Foods. One pro tip: if you're walking from the south, there's a crosswalk across Sandy, right by the location. Very handy.

Service is improving at this UPS Store location, but I have discontinued renting a mailbox here…read more I'd suggest going somewhere else. This is a very convenient Amazon drop off location and I rarely have to wait. The folks here are pros at quickly processing returns and accepting packages. Yay for earning an extra star from me, UPS!

Could not believe the turnaround for this location. I was one of those impatient customers that…read moreeven though I had ample time to send in a request needed same / next day flyers. Terill was AWESOME to work with and was able to get me what I needed at competitive price. The quality of work was excellent couldn't be more pleased. Will be using them for all my printing needs. Thanks Terill! Thanks UPS!

This location is filled with employees with a bad case of the rudies. Rarely greet you, and seem to…read morebe put out about everything. I'd rather go to the Hawthorne location.

This business is NOT A POST OFFICE. Notice the Google search result says "united states postal…read moreservice approved" rather than post office. Also look at Google reviews; there are mony more than Yelp and are MUCH lower. TIP: I suggest getting a price quote BEFORE you give them all your personal information: address, phone, etc. This is absolutely possible, don't listen if they tell you otherwise. All they need is the destination address. The sales person will begin their interaction with you by starting a profile which will take some time. Then you will get a very expensive quote for what you're trying to ship. This is called the "Sunk Cost Fallacy" and it is a sales tactic based on the idea that if a potential customer has invested time in a transaction they will choose to participate in the sale even though the price is unreasonable because they have now invested so much time. So after you're waited in a long line and then filled out a profile you ask yourself, "Do I really want to drive to a cheaper place after all of this, or just have this done?" I wanted to mail a 194 page paperback book. After spending time starting a profile, which took quite a few minutes, I was quoted $11.75. This book cost $4.47 to mail at USPS. Because I am not a tool I decided to spend more time on this task rather than bend over and take it. I give two starts only because the employee was very nice (but slow). While I have no complaints about a slow employee, I know most people would prefer someone who doesn't leave you wondering if he has fallen asleep. This business is open on Saturdays, when the nearby post office is not. I believe this is the only reason a person would mail a package here. Or you're a guy who just loves to throw money away.

Great service! Been coming here for 20 years for most of my shipping and postal needs and I have…read morealways received friendly, helpful and efficient service. At first I thought something was wrong because the employees are happy, they smile, they engage in conversation, and most important, they hustle! Not adjectives typically used to describe USP workers. Yes, sometimes there is a long line especially during lunch hour, between 11-1, but it moves quickly. I know when I get to the front of the line, if I have questions they will give me the attention and info I need, like which is the least expensive way to ship a package. There is a long, high table that comes in super handy when filling out forms or finishing packing up a box. They have supplies there that you can purchase and also a small assortment of greeting cards. On Saturdays they are opened until 2pm which comes in handy when you have no time to get here during the week. Plenty of parking on the street. And right next door is a deli that makes delicious sandwiches. The only downside is they don't take credit cards and that is a big downside so I am deducting a star. I haven't carried cash in years! Most people don't. Luckily I keep a bill in my wallet for emergencies. When I don't have a bill, I stop at the ATM at US Bank across the street first. Again, not convenient. Other than that, no complaints at all.

Very quick and good place to get pretty much any photos done for whatever documents you need in any…read morecountry. The guy who runs it is very knowledgeable and friendly. The service requested was Canadian citizenship photos and ours came out perfectly. The area is not in a great part of Downtown (I'm serious) so park your car as close as you can to the front door. I also wouldn't be bringing anyone extra who doesn't need to be there unless they are going to be inside the building as well. No one, humans and animals alike, should be sitting in their cars out there just hanging out. The value is great. Not expensive. You do have to set appointments because they keep the front door locked for safety (you'll understand). Be on time, if not early, because they are good about texting if they can see you earlier.

Tony is lovely and does awesome pictures quickly & efficiently. He knew what was needed & provided…read morea passport photo accepted by the government officials without question. Making the appointment was simple, communications including the reminder notifications sent by text were timely and appreciated. The cost is more than fair & stated upfront. Paid parking is right next to the shop. I will definitely return for my next set of pics. I encourage others to use the professional work Passport Immigration Photos and Fingerprinting Services provides.

I wish I could write a 0 star review. Yes, a 0 star review. What a JOKE this place is. What an even…read morebigger joke for who was working at this location at 11:15am PST on Saturday, 2/7. I was trying to print off 18 copies of a PDF Document for a Super Bowl Party I'm hosting, and I was told to email the document to their email. I do that, and it comes back up as an "Error." So, I kindly ask the lady working at the front (who was incredibly rude btw) for help, and she said, "oh you're suppose to get an email back saying it was delivered." So, I check and it still says "error" and I show her and she goes, "oh, that's never happened before." and proceeded to look at me like I had 3 heads. Uhm, ok. So then she said, "you can send from a different email." And of course, that didn't work. So I proceeded to ask for help, and she completely ignored me. The other man working did the same too. So, she didn't say sorry or nothing. She just added that never happens. Uhm I'm not technically challenged like she might be, so I know that is bull sh*t. Never ever ever COME HERE again. I swear, UPS Workers are always rude to everyone anyways. What a JOKE. Now I'm walking 20 min away to The Post Office. Thanks for nothing, UPS!

Located right on SW 5th near the PSU area, it's an easy and convenient place to ship pre-paid UPS…read morelabeled returns. The attendant will take the package and provide a receipt or you can use the easy kiosk for your transaction. Of course they offer all of the UPS services in addition to accepting the prepaid labels. Along the wall they have all the packing supplies you need - and even carry some designer bubble padded envelopes that are quite pretty, although I wouldn't want it sitting in someone's porch drawing attention. The staff was super friendly, welcomed me in, handled my transaction, and thanked me for stopping in. Since SW 5th is a one way street and a bus route, parking is only on the east side of the street. Just walk up to crosswalk at light to safely cross street, and the UPS store is right there, behind the bus stop.

I needed to have a document notarized. The notary at this location was quite testy and refused to…read morenotarize it for a reason I could not discern. She said that another document was required, but could not tell me why or what it was. She said "I'm not a lawyer" when I asked her what document was needed. I took the document to a different notary at another location where it was notarized immediately and without question. I've never encountered this before and have always had good experiences at other Postal Annexes - but I won't be returning to this one.

I've not had much experience with other PostalAnnex locations, but this specific Hawthorne location…read moreis a dream to deal with. The staff are friendly and helpful with all my shipping needs. They offer an array of services, and have shipping materials, cards, and so much more available for purchase. I dread visiting the post office, so if a quick stop here gets the job done... why not? I love supporting local businesses, especially when most folks are so pleasant to work with. This office is located in the heart of the Hawthorne business district, so it was a pleasant surprise to get local lunch recommendations from the person managing the front desk. It's this type of exchange that will always convince me to shop small, and to support locally-owned businesses.