As I am currently undergoing cataract procedures on both eyes, I find that Dr. Spinak & his staff…read moreprovide a welcoming, caring environment. I've known Dr. Spinak for almost 20 years & consider him to be not only a great doctor but a good friend as well! His staff is also first-rate. From Barbara & Christine in reception to Carmela & Lindsay in the surgical department to "techs" such as Jeannie & Joyce; you will never meet a nicer, more compassionate group of people anywhere! I cannot speak highly enough of them all & I acutally look forward to each & every visit! I would recommend Dr. Spinak & staff to anyone without hesitation!

Last month, I paid cash upfront to buy the special for 2 vials of Kybella for $800. I got one vial…read morelast month and this week, I went there to get my 2nd vial. Initially, I didn't want to pay for treatments ahead of time but Roxana Kern was pushy, which is why I paid $800 cash upfront. In hindsight, I realize that my doubts have been justified. Never again will I prepay for any specials/promos! Once they take your money, it's OVER! NEVER any customers when we were there. Didn't see any scheduled appts in her schedule book either. These 5 star reviews seem to be written by the staff here. There's an English Bulldog in the office. I'm a HUGE animal lover. Before I came, I bought him 10 AUTHENTIC BEEF RIB BONES. Very expensive! I washed them very clean about 10 times, wrapped them carefully & kept them overnight in the fridge for freshness. Last time, I asked Kern if I can bring him bones and she said I can bring him "ANYTHING." He was even playing with a BONE last time we were there! So I brought the bones for the dog and Kern did not even look at them, just flicked her hand & condescendingly said "NO NO! Don't give them to him. He's ALLERGIC." Told me to throw them away! She did NOT even say a simple thank you after how thoughtful I have been. I told her I was happy to bring bones for her dog and traveled a LONG way, transferred 2 times on subway while holding the bag of heavy 10 BIG BONES just for her dog. I was surprised but calmly said, why don't you say thank you? Why tell me a different story because you never said he was allergic before. I was just being thoughtful... Suddenly, she started frowning at me condescendingly, rudely told me that I NEEDED BOTOX in between my eyes! I said I'm old and I do not have much wrinkle in between my eyes and I don't want botox. I called the front desk woman beforehand a few times last month and also this week and each time, she told me that there is a promo for new patients for 2 vials of Kybella with 1 FREE TOUCH UP 6 weeks later. That is ALL SHE SAID so when my daughter and I mentioned this to Kern when we saw her, she said there was NO such promotion and SCREAMED AT US! She also got in my DAUGHTER'S face up close as if she was about to HIT her, face red, eyes huge, & told her to SHUT UP! I was EXTREMELY shocked! Even animal mothers attack those who attack their babies. I was RIGHT THERE with my daughter in the same room but she dares SCREAMS at her to "SHUT UP?!" This is sign of a psychotic woman. How dare she yell at my baby? She even told ME to shut up several times! She ABUSED us. I said I want my money back and she said she WILL NOT give me my money back. In my HONEST OPINION, she acts like a psychotic nutcase. If you see her, you will notice that she does NOT look like she is in her right mind. Also, the dog barks SO loudly NONSTOP! She does not even put him away & lets him stay in the EXAM ROOM when we're there. That place is run amok! Extremely unprofessional, unsanitary to say the least. It is illegal to keep animals running around like this freely in a doctor's office with patient's around. The dog scratched my daughter & me a couple times, ripped my daughter's pants, but we didn't say anything. They need to be INVESTIGATED. I don't think Kern even has her doctor's license. She is a fraud. She does not know how to say 'thank you,' 'you're welcome,' 'please,'. This woman is ill-mannered and has NO class. I was very happy to bring the bones for the dog. No idea it would turn out like this. Now I cannot trust medspas anymore. It is so sad that some people like Kern cannot truly understand and appreciate people's good hearts & intentions. They are greedy & only care about money. SO dry, cold at heart. Now I understand why some people prefer animals over humans. The owner is WORSE than her dog. Honest opinion, she needs to shut down her office and get treatment for her mental problems. Please do yourself a favor and stay far away from this place. Be careful of her! If you do happen to see her, write down EVERYTHING she says or record what she says because she WILL tell you a different story.

I have been to Dr. Kearns many times for Botox and lop injections. She is an expert injector and…read moreplaces Botox better than anybody I have ever seen. My result is always beautiful. I have complete confidence in her and I completely recommend her. She is skilled and professional and once you enter the door you don't have to worry, you know you are in great hands! She has made my crows feet disappear and had relaxed the very strong muscles in my forehead. Her placement of filler in the lips is also incredible and she has always gotten me the look I've looked for! Thanks Dr. Kearns

I came here yesterday as a walk-in because I needed an Urgent Care facility. I read Yelp reviews…read moreprior, and was hesitant to even go in since reviews warned about ridiculously long wait times. I called prior to going in and spoke to Aphrodite, who was very helpful and told me that if I got there within a half hour, I would probably have about a 30 minute wait. So calling ahead may be a good bet to see just how much the wait would be for a walk-in. Upon arriving, I was given all paperwork quickly, signed in using the screen on the wall, and true to prediction, I was in a room within 30-45 minutes, which is better turnaround than I've had with an appointment at certain places. The waiting room is also stocked with magazines (and not with just medical pamphlets/medically themed magazines), which I always find helpful for passing the time. The nurse who saw me was lovely and extremely helpful, the doctor (or NP?) was in shortly thereafter, and my prescription was dialed in immediately to my pharmacy. While it was just a first experience, it was a good one, especially since Urgent Care can be so difficult to know what to expect. It may not always be this way, considering I came at 2 PM on a Thursday, but it was still a positive experience.

After waiting weeks for an appointment where they do walk-ins they had me wait one hour in the…read moreempty and silent waiting room and then 30 minutes in the exam room only to have the doctor come in listen to my breathing and stare at the laptop. Since my appointment they have sent me 5 emails, 11 text messages and 1 letter in the mail. To clarify that's what they sent me AFTER my appointment because they sent me more before the appointment but I deleted those messages and emails. They are out of their minds that is an harassing amount of communication I find it to be so aggressive egregious and disgusting I will never return and I will write a review everywhere I can and also complain to my insurance company. DO NOT GO HERE