My father passed away a couple years ago and left his beloved cyclamen in my care. Fast forward 2…read moreyears and 2 moves and it was barely hanging on. I brought it here and Ramona said "Nope. It's dead." Suddenly I was in that suspended emotional state wondering what I should do and Ramona was exactly who I needed in that moment. "detach from the process. Plants will die and you will try and try again." She helped me repot a new creeping button plant in the same pot the cyclamen was in. She was stern and reassuring. This was half a year ago and my button plant is still thriving.

Avoid this business!!!: UGC justifies bad behavior without apology. Customers are not respected,…read morefrom rude staff answering the phone with attitude, lack of communication regarding stated arrival time, to poor installation of plants that is not done with accepted standard practice of professional gardeners for the health of plants. Also, the plants that cost me a couple of thousand dollars had many broken branches because the workers rushed to install them. They also want payment up front before any delivery/installation/scheduling. It was a horrible and stressful experience. Informing the owner of my experience resulted only in his making excuses for USG's bad actions with no apology whatsoever. ***And because I posted my review, the owner Dimitri vindictively told me that he would no longer stand behind the plants or the work done to make things right. He didn't like my honest review. Prior to my review, he was willing to make right his failures, if needed. It is disappointing that UGC is unable to acknowledge its mistakes or shortcomings, and that they do not know how to interact with customers.

I called Jamel in for 3 different projects over the last few years. I keep relying on him because…read morehe is experienced, works hard does the job at fair prices!

Well you cried a blues cuz you didn't like what I said but you didn't have to be nasty to me and oh…read moreby the way this is already of me and being iced in costed me only $50 to be plowed out not 500. I don't want to hear about your family I don't want to hear anything about you anymore you are greedy selfish person if you continue feeling sorry I'm running bologna stuff on your answer to my review then I will continue the same

I chose this company because of good reviews on Google and their initial quick response. How…read moremisleading that was!!! I can not speak to their quality of work, because unfortunately we never got to that point. But I can speak to major issues in communication, lack of professionalism, and disrespect of the client's time. I reached out to them in Sept 2025, discussed the project in detail over the phone, and sent them comprehensive photos of the terrace. In February 2026, they visited the site, all went well, and then 10 days later, Ben emails me that they are pulling of the project! Their excuse--the project was not a good fit and required too much construction, since we wanted to replace an outdoor shed. The shed was discussed since day one, with no concerns expressed. And had they mentioned any concerns, we could have simply excluded it from the project and replaced it ourselves with something available through retail. The level of disregard and unprofessionalism was shocking. They basically dragged us for 5 months, when they could have let us know from the beginning that they were not a good fit. At the very least, they could have delivered on the initial phase of design, the service we had already paid for, so at least our time was not a complete waste. Instead, we have to start from scratch now five months later, and we will not be able to enjoy our outdoor space this spring, as was the whole plan initially. I regret trusting this company, and would not recommend it to anyone. In response to your reply below-- You knew about the shed since September 2025. You had photos of the shed since September 4, 2025. You never expressed concern about removing the existing structure, had you done that, we would have told you that our contractor can take care of that. The earliest on-site visit you gave us was after Thanksgiving, around mid December. And you know that we had to reschedule then because of a family emergency that required us to fly out to be by a close family member's hospital bed. The fact that you brought that up as a point speaks volumes to a certain lack of professionalism and client disregard. You are not trying to be accurate, you are trying to wash your hands off of any responsibility and throw it in our lap, even after all the inconvenience you have caused us. The fact is, even in your own words, you had committed to providing us with a design plan, since we had already purchased that service from you without any conditions attached, and you unexpectedly backed out of that, as well as of the whole project, months later, due to no fault of ours.

I can't say how good his work is because we never got that far. I never even learned his last name…read moreor phone number. His estimate was so confusing that I wasn't sure of the total, and he agreed it was unclear. I guess we had too many emails back and forth to suit him, and he wasn't good at answering questions, even when I numbered them. When I asked if I could send him a check instead of paying online, he said he would be unable to do my job and gave me the name of a random woman to contact, with no contact information. When I emailed him again, he gave me the number. I called her, but she wasn't interested.

6/11/2014 *Previous review This is one of the worst landscaper that there is. He charged us a fee…read moreand never did the full job. he charged us for plants and bushes that were never planted. it took him two weeks to do a job that only takes one day. He charged us for maintenance and never trimmed the trees, weeded the lawn an said that is not part of maintenance. When we did a walk through with him, he came drunk and high. started screaming at us. We paid over $3000. for mowing the lawn and adding small little plants. when he planted the flowers, he just threw them around with no design. DONT DO BUSINESS WITH THIS GUY, HE WILL COME DRUNK AND HIGH TO THE JOB AND TAKE YOUR MONEY. For a man that states he has been in this business for years, well he doesn't act like it. we had to hire another landscaper to finish the job.

This is probably the worst landscaper in the Bronx. I'd rather have my dog mow my lawn. He was…read morevery rude to me and did not return my calls. He will never get my money again, and shouldn't get yours either.