I am a long time client of Your Man Friday and have always had great service from them. I started…read morewith them because they were a small business with ties to the local community with personal care and good communication. I was sad When Greg retired and sold the business but also excited for him. I had hoped that the new owners would respect the legacy that he built with the clients and community but sadly that doesn't seem to be the case. I definitely feel that the customer service they provided is a thing of the past and will be taking my business elsewhere.

My husband was a client at YMF since 2015. I usually prepped all our files for YMF to complete his…read moretaxes, but unfortunately he got cancer and I became his caretaker in 2023. He died in 2024. I did not complete his 2022 taxes, and I reached out to YMF to complete his 2022s and 2023s. After not receiving a response to my email or call for 2 weeks, I followed up with them via phone. I was told that they could not do it before the 10/15 extension deadline, which was fine. But then I was told they wouldn't do his taxes at all. Yes, they knew he died. I can understand not taking on new customers, but he had been a customer for many years. I am stunned by the poor customer service. YMF used to be great - I referred many people there over the years. I cannot believe this is how they treat their customers.

TL;DR seems to no longer be operating. After taking money and emailing for '24 taxes for the past…read moreseveral weeks they've not responded to emails or phone calls. They were great a few years ago but now it seems I have to start dealing with the fact they took money but didn't ever file taxes.

I've had TL;DR do my taxes for the past five years, and they were great…read more This year, something changed. It's August 27 when I write this, and my taxes aren't filed. On June 6 I requested a status update. On June 19 I received an e-mail saying the return is in final review. On June 29 I responded saying I was patiently standing by. On July 2nd I received a response saying it would be at least one more week since the reviewer is out of the office. On July 31 I requested an update. On August 6 I requested an update. On August 13 I requested an update. And today I requested an update. I tried to call the phone number in their signature block (there isn't one listed on their website), and there is no answer. I don't think this firm is still open. I've reached out to new accounting firms to start hiring a new accountant.

Our business keeps us busy, and there's a lot of back-office stuff that we just keep putting off,…read moreespecially with marketing. VaRue helped us connect to hundreds of potential referral partners nationwide, updated our listings on international websites for added exposure and networking, and organized our receipts so we were ready for our accountant come tax time. This has helped us focus on our core business activities, so we can be more profitable and have a lot less stress - especially around tax time! We think VaRue is a great asset to our business, and you will, too!

VaRue virtual Assistants is the best thing you can do for your business. They are so knowledgeable…read moreand organized and will make your office hum! And the best thing it is all done remotely. They have fabulous problem solving skills with many types of businesses. I am particularly impressed with their knowledge of law offices and client chart organization. Seth

Meeting Jeffrey or having him become available to help my small business couldn't have come at a…read morebetter time. I had been trying to correct some DOR issues myself, which quickly became overwhelming. Jeff understood my difficulties and was able to describe what was needed to complete the process through the DOR website. After working hard, Jeff was able to connect with my vendors and the DOR representative to resolve and make amendments for the "3 years of sales tax reconciliation." The attention paid, communication, and valve of Jeff's work is very appropriate. I will recommend him to other business owners and personal accounts as well if necessary..

Jeff is amazing! He did an awesome job helping me catch up on 3 years' worth of taxes, saving me a…read morelot of time, money, and stress. He provided personalized attention by responding to text messages right away, taking time to explain what's needed and why. He makes it easy to tranfer information because he accepts comms through any channel- whether it be email, hard copy, or text. He'll even pick up/drop off hard copies at your location. Jeff was very patient with me and was vital in encouraging me to get the paperwork I needed. Working on 3 years' worth of taxes and getting the information to Jeff parts at a time could have been a disaster. But with Jeff's organization and support, it was smoothe. I've recommended him to colleages and will continue to recommend him.

Ej was effective at evaluating our needs. She understands the special needs of our business…read more(insurance) from a financial stand point. Ej was supportive and informative when reconfiguring our Quick Books.

Just finishing my 2013 return with this firm. The whole experience has been exhausting. Let me…read moresay first that I've had my taxes done, including Schedule C for self-employment, Schedule A itemized deductions, wages/salaries and rental property income for the past 15 years with one preparer in Marysville, WA & one preparer in MD. This has been the worst experience ever. While most tax preparers have new clients sit down to go over your situation and ask questions that will inform their document requests of you, this firm did not do so. Even when I used a preparer before, they would sit down with me each year. As a result, many of the documents that I submitted (organized with spreadsheets) were missed, duplicated or misrepresented on my State and Federal filing. Also note that the tax preparer is NOT located here in WA but in UTAH. The accounting portion of the firm is in Seattle but the tax prep is not. This led to a lot of back and forth only to find out that he doesn't see any of the source documents: they are entered here at the office by non-tax preparers. That's where the first snag came. Many more snags followed which resulted in me going over and putting every deduction and expense into categories on my own separate spreadsheet so that each could be appropriately applied. Overall, I spent about 8 hours of my own time dealing with their mistakes. (This won't be the case this year because I am now using Quick Books). When all was said and done, they did not ever ask if I wanted to e-file or hard file. This was important because I was on a time crunch and was receiving a State refund but owed on Federal. They assumed that a check sent via snail mail from the State was ok by me (why is this EVER ok in anyone's mind? refunds can take 2-3 months). The account info and signature gathering took additional time my husband and I didn't have. Overall, I absolutely would not recommend tax preparation from this company. I cannot speak to their accounting but their categorizing of my expenses on my P&l was wrong so that may be a hint.

I was referred to Daniela by a well respected tax professional and could not have been more happy…read morewith my experience with her. Most accountants and bookkeepers did not match my working style. I needed someone who was capable of solving complex business issues and develop SOP (specific to my business) that also mitigates risk of errors. Daniela was able to deliver on this. She took in my input, understood the nature of my business, and ultimately coached me in making standard accounting procedures specific to my business. I have never felt so liberated since having my financial statements accurate to a tee. With Daniela's help, I feel I am now able to focus on scaling my business rather than spinning my wheels with accounting matters.

Daniela is amazing! I cannot say enough good things about her. She is diligent, great to…read morecommunicate with and always on topic. I am currently working with her on an accounting g project for our company and I'm really happy with her service.

Our trusted accountant and adviser. Lynn is an amazing CPA and Brian is her right-hand person…read more Thanks for the years of guidance.

Communication is terrible. They filed an extension but will not answer my emails about when the…read morereturn will be filed and when I will receive my refund. Not happy with the lack of respect and care.

I reached out to Curtis towards the end of last year after I was referred to him by someone I know…read more I explained to him what I needed for a non profit company I'm a volunteer for. He agreed he could do the work and we entered into an agreement mid December. He gave me a list of things he needed from us. The treasurer and I kept him updated on our progress on the things he'd asked for. By mid February we had everything ready for him that he'd requested. He said he'd get to work on our project. By mid March I reached out to him and he said that he wouldn't be able to really work on it until after tax season (end of April) ok no problem. We run fiscal year and not calendar year so that's fine. Beginning of May I reached out to him and he said he'd start working on it the following. Week. Ok. End of May I reached out again and he said he'd been swamped with the tax season but would start the following week. First week of June the treasurer reached out to him to see how things were going and we were told that he was getting started that week and everything would be completed and wrapped up by the end of of June 6/30. Well you can see what the date is and the rating. He didn't ever even start our project despite promising 6 different times he'd start working on it next week. The 6th time I told him no I was terminating our agreement and we'd be going another direction. I can't honestly speak for how he does as a cpa seeing as he didn't do the things he promised. Save yourself the headache and money and just look elsewhere.

My wife and I have a convoluted difficult return. We recently got married and brought in 3…read morebusinesses, 4 rental properties and 2 primary homes in 2 different states. Curtis was unbelievably easy to work with and a true professional at his craft. We've never met him in person but just in talking with him, he not only explains the taxes well but is also a good person. He is a very patient person. A big thank you to Curtis and all he does! Guy & Debbie