Excellent cut and trim on my westie by Cassidy! Although has anxious, he tolerated the cut well…read more Cassidy said he chattered theuoghout the procedure but never appeared a sinus. The chattering doesn't surprise me, he talks at home all the time.!

Down right RUDE! I was shocked by how disrespectful young person was! I was 15 mins late to my…read moreappointment & she ignored my arrival, leaves me waiting an additional 15 mins while she completes a personal call. Then she approaches me, initiates conversation with "Your Late! you know we have a late fee" in a confrontational tone. I asked how much was the fee & she doesn't answer my question but responds with "if I don't like it I should go somewhere else". Based on her passive aggressive behavior, I feared she would take it out on my dog. I eagerly took her invitation & walked out! Clearly this young lady has some serious issues & I will pray for her, allow I will not allow my precious pup to be victim to her irrational behavior & I suggest you think long & hard as to if you want to subject your dog as well. Her name is Kiara (yelp will not allow me to post her last name). If your dog acts reluctant to enter a grooming facility they have visited previously - ask yourself why?

They did a great job on my dog and also gave him a doggie report card. The girl that groomed him…read morewas very nice.

I met Leslie years ago when she groomed my 20 year old blind adopted kitty. She was so gentle and…read moreshe groomed him with a Lion cut with his tissue paper skin without incident. Then I got my Doodle. My doodle was a puppy mill rescue momma and was not used to spaw days. She rolled like a gator while getting a bath. But then she got a bit better. While I've been away taking care of my mom, she got very matted. She fit my dog into her busy schedule, shaved her, trimmed her ears pretty and her tail too. But most importantly, alerted me to the fact she had an ear infection. My boyfriend took her to Pet Guards and they gave him meds that he can't administer on his own. So she offered to help give her meds while I'm away. I cannot tell you how kind and gracious a person Leslie is. And super talented. She's like the dog and cat whisperer!! Take your fur baby to her. You won't be disappointed!! Thank you, Leslie, for treating my dog as though she's your own.

I have now left my puppy, Scout, in their care twice and I can't say enough good things about them…read more When I dropped him off this last time, he was immediately ready to go back and seemed to remember the place & seemed happy to be back. They give you updates throughout your dogs stay, spend lots of quality time with the dogs, and my dog always comes home tired from all the fun he has had. At the end of the stay, you get a "report card" letting you know how everything went. They also are extremely friendly and do everything to make you comfortable about leaving your fur baby. I can't recommend them enough.

WB took wonderful care of our rescued French Bulldog. Will use for our next trip when we need to…read morekennel Winnie. Thanks!

I've had all of my dogs groomed at pets supplies at one time or another. since I have 3 I've been…read moregrooming them myself. last week I took Frankie in (medium size) she was in ok shape grooming size and had some matting but not excessive. when I picked her up she was practically shaved. it wasn't a great cut. The girl that groomed her had no idea what the grooming cost. when I went to register it was... are you ready: $204.00 and I left the groomer a $16 not knowing the cost. I doubt I'll use that service again. imagine $204! and Frankie looked adorable, not heavily matted when I took her in.

Shopping here is always a great experience. Huge selection…read moreand consistently friendly staff.

Great service took care of my dog who had been hit by a car and had a really bad leg she was very…read moregentle with him and gave him a great cut! She also did a great job with my other two dogs as well They looked so cute!

Benny loves going to see Susan. She's the best. She can turn any frog into a prince. Close parking…read more Very clean. Prices are reasonable. I give her a 10

EXCUSES NOT SOLUTIONS…read more My recent experience at Transformations in Stow was awful and I will not return. While my previous four visits were satisfactory, my most recent appointment fell significantly short of expectations, prompting this formal complaint. Upon arrival, I was immediately concerned by a strong odor of marijuana permeating the shop. This raised serious questions about the environment in which my dog was to be groomed. Following the grooming, several significant issues became apparent. My dog's nails were merely clipped, leaving sharp edges that subsequently scratched my children. His facial grooming was also incomplete, with uneven hair and unclean tear ducts. These are fundamental aspects of a professional grooming service that were clearly overlooked. A week later, I contacted your receptionist, Alex, to express my disappointment and concerns, including the strong smell of marijuana and its possible correlation with the subpar grooming service. I believe my intention was clearly constructive. However, my subsequent conversation with the owner proved deeply unsatisfactory. Rather than addressing my concerns with professionalism, the owner reacted defensively, dismissing or minimizing my feedback. Specifically, the owner failed to acknowledge that filing, not just clipping, a dog's nails is standard practice, and offered no explanation for the incomplete facial grooming l. Except to blame everything on the dog, mind you he has never had any issues before and service was correct. The owner's dismissive attitude and subsequent refusal of future service based on my concerns regarding the smell of marijuana and the quality of the grooming is both unprofessional and unacceptable. I do think it's funny though because after that day I had no plans on returning! Why would pay for a full service and get inadequate work done again? My primary concern remains the inadequate care my dog received. The overall experience, coupled with the owner's defensive and dismissive response, has left me extremely disappointed. I expect a higher standard of professionalism and pet care from a grooming establishment.

Beware of this place! We took our 9 month Labrachon there for "less than a complete haircut" and…read morewe were very specific with the owner on what we wanted done. We specifically said, "Don't cut his back or legs. We want to keep his curls." She cut his back and legs and then tried to tell us she didn't "cut" him but rather "trimmed" him. Semantics. We said do not touch his coat on his back and legs. In addition, we had to trim around his eyes when we got home because the hair was so unevenly cut and was still in his eyes. For $90, this was unacceptable. Now add to this her insults that we were the type of people who aren't happy with any groomer. She needs to take a customer service class. We will not be returning and will advise people to look elsewhere as well.

We have been taking our dogs to see Dr. Kline for 25+ years. Front desk staff is always super…read morehelpful. Dr. Klein has a gift working with all animals. Thank you for the work you do!

Anytime that I've had to take my sick fur babies, Dr Kline and the staff have been very helpful and…read morekind. It's such a great feeling, when you see your little sick ones starting to feel better. I am very very thankful to Graham road animal hospital.

What an amazing experience. I usually grew my golden doodle myself as I've been grooming standard…read morepoodles for 28 years but sometimes I get tired and sometimes I need help because I don't have enough time in the day. I've tried a couple of places here and there and haven't been that impressed. Today I was in the Cuyahoga Falls area, and I desperately needed my goldendoodle to have a bath and a good scrub before a school meeting. I contacted them first thing in the morning when they opened by going in so they could see the dog and I could provide the vaccination records. This way they could see what kind of job it was. She had short hair so not as bad as a long haired dog. I was greeted with a huge smile and welcoming attitude. It was so lovely. They checked the schedule to see if they could possibly fit her in for a bath And Melanie said yeah I think I can fit her in. I'll have her done in an hour and a half. I couldn't believe it. The timing was perfect. Sure enough they called me in an hour and a half. The dog is ready. When I arrived to pick her up, she was happy And the staff member Melanie was again welcoming and full of smiles. It's such a nice way to be greeted. I find nowadays that isn't always the case. They did a great job on the dog. She was well brushed out and looked spotless. Smelled great. I asked Melanie if she Can do hair trimming like she saw on my golden doodle? I asked because it's a fancy cut long on the legs short on the body, a little bit of extra on the muzzle on the topknot. She assured me that she could do that no problem And anytime I needed help to give her a call. I will definitely be giving her a call. The location is great. The accessibility is great. They keep the doors locked and there's a ringer on the front door. It's a great idea because they don't have to have the overhead of a front desk person. Everyone in there is working. You ring the bell and you have to be patient. Wait a minute or two because they might be in the middle of bathing a dog. But when they open that door, the feeling is amazing because they act like you're their main priority and how can they help you? What a lovely business

attentive, professional and accommodating. They know the girls as well as I do, and bring to my…read moreattention any concerns they have regarding their health. More then just a groomer, they are a care giver