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    O'Brien Swaine Property Partners

    3.0 (2 reviews)
    Closed 9:00 am - 5:00 pm

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    2 years ago

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    5 years ago

    Very professional outfit, bought an apartment from one of their clients, Angela was very helpful.

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    Westcourt Management Services

    Westcourt Management Services

    (7 reviews)

    South Inner City

    It says a lot that it takes a public complaint to motivate this company into action. And yet what…read moreis that action? Instead of reaching out to find out what has gone wrong they choose instead to aggressively catch up with their marketing. Oh well at least it is finally a response. Having been a landlord for 8 years but also a tenant for many more - in Sweden, England, US and Ireland and having contracted out the management of my property to a household property management company in the UK I know what to expect from a landlord's and tenant's perspective. I am also a senior engineer - not that that is relevant?? It must be noted that this is the first time in 2 years that Colm has responded to an e-mail or voice message from either my partner or I. However we were lucky that the apartment was generally in working order so we rarely had to deal with Colm - others were not so lucky. Also, we happened to have made contact with the landlord prior to Colm and West Court Management taking over so she was able to step in when necessary. In response to your response: Washing Machine: Niall indeed was courteous - it was not his fault that messages did not get through to him - We actually had to plead to Colm for Niall's number in order to chase him up ourselves. There was another middle man Ian ( I think it's his name - they seem to have such a high turnover of staff it was head-spinning - Eugene, Ian, Mark, Morris, Pat ) who was to inspect the washing machine but it took him a week to come out - not because he was busy rather Colm hadn't informed him. Colm told us otherwise! While the part was to take 2 weeks to order - the cumulative unnecessary delays meant that we were without a washing machine for 6 weeks. References: I ask the question : was a tenant of 3 years really so bad as to experience the following - and if so why weren't they evicted. Also, why not be professional if you had genuine reason not to give a reference then say so. Instead the following occurred : My partner asked that Monday for a reference indicating that it was urgently needed for a property we were keen on. The Westcourt Management employee said they could not give the reference and that we needed to speak with Colm - he said he would pass on the urgency to Colm. The next day my partner WCM and spoke to Colm - he claimed he hadn't received the message and said that we needed to send a request to a specific e-mail address for admin requests. So he did and followed up Wednesday, spoke to the agent who admitted that he saw the e-mail but wouldn't respond because Colm needed to. This tennis came to an end on Thursday when flabbergasted we had reluctantly requested the now ex-landlady for a basic reference. Despite being busy herself and despite it not being her responsibility - she gave us a brilliant reference and apologized for the delay. Now I could go into details of one of their agents asking for the loan of money of us but I really think the guy had enough abuse working for Colm. This is just subjective but it is my opinion that Westcourt Management Services is a stretched company that has an ongoing problem with communications and basic workload management. I'd hoped that I might get a direct response, an apology and at least some explanation but instead it looks like they've been instructed to give some standard marketing response. If I could give a zero review I would given the aggressive response here. People wise up - these people who are fearful of loosing a contract or their job - given my experience dealing with his colleagues on the phone he has them on a short leash. Yelp filter realizes this and that is why most of the reviews have been auto-filtered out. That is all.

    I used Westcourt to rent my first apartment in Temple Bar. I lived there for just under 2 years and…read morehad a perfectly good experience. I didn't have that much dealing with them, which worked out well for both of us but I couldn't find any reason to complain. One time I had a leak from my kitchen sink. A guy called Kevin came out and though it took him until the next day to come to fix it I don't think that's any different from a plumber out of the Yellow Pages. There's not too much more to say because there was nothing that stood out as being an issue, which I think is a good thing when renting an apartment. I got my reference at the end so happy to give 4 stars.

    Keenan Property Management

    Keenan Property Management

    (2 reviews)

    Santry

    If I could give ZERO stars I would. From tenants not paying rent (and Kennan Property not…read morenoticing) to tenants leaving without Kennan Property even realizing they have been a disaster. My current tenant has come to the end of their lease they have been fantastic tenants and gave the full month notice, I received an email from Rachel in Kennan properties to tell me and she said someone would be in contact, a week went by nothing, I emailed and received no response, I emailed again at the end of the week no response, another week went by now I've less than 3 weeks to the end of the lease finally I emailed all contacts I knew in Kennan to get a response, I finally did and spoke to a ridiculous man named Vikas, who told me "professional people don't like to view apartments when a tenant is still living in it so we won't advertise the property until they've moved out!" SAY WHAT!?!?!?! He then informed me (now that nearly two weeks have passed) that I need a BER cert, something I was unaware of because I live out of the country, I asked why he hadn't started this two weeks ago when we heard about the lease ending, his response was no response. I asked him to organize it he said it would take 1 week - 10 days to get the cert, when I got back to him after two weeks he said "no one had been out as appointments had been canceled and people are very busy" NOW WE ARE AT THE END OF THE LEASE. OBVIOUSLY I decided to change agencies, when I asked for my keys back... I was informed by Rachel, "We don't keep a set of keys in the office, the tenants have both sets, we have none!" The final straw was when they said I had to do the final move out inspection because my contract ended with them on the 23rd November, to be clear it's still only the 22nd November and yet they are not doing the final inspection. When I asked them to send me the move in inspection...yep you guessed it...no response, because let's be honest they didn't do one. If you want your property to be in completely unsafe hands, if you want to know that in case of an emergency no one will be able to access your property, if you want to ensure that you will lose rent...then Kennan Property is the place for you. Be sure to work with Rachel and Vikas as they will ensure that you are treated poorly!

    Just avoid. Unprofessional management company that doesn't care about its customers and don't even…read morecare about basic things, like lifts, cleaning, etc. I don't know how they are still in business.

    O'Brien Swaine Property Partners - propertymgmt - Updated July 2026

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