I love Louisiana eye cares staff and Doctors. However a couple weeks ago they called to tell me my…read moreglasses were ready. I ordered a pale purple frame, I got grey. Also the right arm will not stay up. I couldn't address the color as I had a flight to catch to Va for a family funeral. I go tomorrow to see if they will fix my issues.

I had a routine eye exam here, which is where I've always gone. When I made the appointment, they…read moreverified that none of my information, including insurance, has changed. When I checked in, she asked for my ID and insurance card, which I handed over. Had the eye exam. Everything went great. Go to checkout and I'm told that my vision insurance is out of network, so I'll have to pay the full amount of the visit. That they stopped accepting my vision insurance. I asked why at no point was I informed of this and they couldn't give me an answer. I always check in network/out of network for new doctors. But I've previously gone here (and so has my son), so it didn't even cross my mind to make sure they still accepted our insurance. If they're in network for you, great! The docs are awesome! But you never know when you'll suddenly become out of network and not be told until after your exam. The office manager was helpful in providing me the information needed to file an out of network claim with my insurance. However, at no point did a receive an apology or a promise to better train her staff.

I have had the worst experience with Bond Wroten. I purchased 2 pairs of glasses that cost me over…read more$700. One pair I had problems from the start. The were over $350 and the transition wasn't in the lenses. I returned to get the transition added and then the license kept popping out. I brought them in a year after several months of not wearing them because of the lense. They put another lense in which never fitted well and kept popping out. So I rarely wore them. This year the lense popped out and got crushed now I am being told that I have to get a $110 exam and pay $300 for lenses. So I basically paid $350 for glasses I wore maybe 5 times over 2 years struggling with lenses that kept popping out of the frame. I would say save your money and go elsewhere.

I cannot believe how friendly everyone is here. My two children had to get their eyes checked again…read moreand the staff was so nice but I thought we were in for a long wait because the waiting area was almost full. We sat and got comfortable when to my surprise about 5 minutes later they were called. Low and behold they need glasses lol. The lady in the fitting room help both children make great decisions on their new frames. A week later they called saying their glasses were in. After arriving to pick the glasses up we were instructed to just go straight to the fitting room. The lady there still super nice made sure they were adjusted correctly and they were happy with the choice they had previously made. I wasn't even there 5 minutes. I love this place.

I absolutely love my doctor; I've been going to him for years. But this is the comment for the…read moreoffice experience. The older lady who seems like she's in charge is very unpleasant and rude. She talks to her fellow office worker very friendly. But she's not very pleasant to the clients who come in. I don't know if she loves her job or not.

Dr. Neil is an exceptional surgeon! However waiting an hour after your scheduled appointment time…read moreto see him is unacceptable. My time is just as valuable as his, even though I did not go to medical school. The front office staff leaves a lot to be desired. They believe they are doing you a favor by assisting you. If the new Doctor in the Slidell office echo appointments at 8:00 AM then he should arrive at work at 7:45 at the latest not 8:20! Again, just because I did not attend medical school Medical school does not make my time any less valuable, especially since my insurance company( the benefits l put in many hours to earn are paying a premium for his services.

Dr. Himeld did my cataract surgery and it was smooth sailing. Rendi and the nurses at Ponchatrain…read moresurgery center were all wonderful. The second eye was the best because you already knew the nurses in surgery. It was like visiting with very competent friends. I would highly recommend the experience to anyone. The staff at Surgical Eye Associates are also great. 20/20 in each eye!Thank you all.

Excellent surgeons and staff, all of which have worked together for many years. They offer the…read morelatest testing and surgery technology but can also provide a prescription for stylish glasses in their optical. They also fit contacts and got your back if you get an eye infection or injury. Dr Bessent invests a lot into the practice and his staff.

Went to see them last year for 1st time. I was running late so I called them to let them know I…read morewould be there in 5 minutes because I got lost. The girl said no problem 'I'll let them know'. When I walked in they told me they cancelled the appt because I was late. Mind you I had just called them and they said no problem. Thankfully after I got upset they 'worked me in'. The staff in the back were wonderful and the doctor was great. But I'll never go back. Then today a co-worker called them to advise them of her 2nd ins after getting her exam and glasses there. The person who answered the phone rudely told her they are 2 separate things...didn't offer to file to get her coinsurance back for her...or send her a claim to file on her own even. I work in the dental field and if we treated our patients this way we'd never have any repeat patients. Do better!

Most thorough eye exam I've had in years. Great people , kind and professional. I would highly…read morereccomend them

Dr. Hawkins was professional and ensured my needs were met, Brittany also exceeded my expectations,…read moreby far the best experience I've had, and I've worn glasses my entire life. My frames were made and received quickly, which is also a plus! Thank you to the whole team for your help!!!

This is 3rd attempt to have glasses adjusted so I can see through my progressive lens. New lens are…read morebeing ordered. I asked if this does work can I get a refund. NO was answer if that is the case I've shelled out $700 for nothing. I've Worn glasses for 60 plus years. Other places refund money if glasses be made right. This is not a small local business. They should do better

I've purchased several pairs of prescription glasses from Vision Source over the years. I've worn…read moreglasses since I was a toddler so I feel I know a thing or two when it comes to glasses. They have a good selection of frames to choose from. The staff is helpful, especially the woman who fitted me for my frames and adjusted them when I picked them up. I don't remember her name, but she was so helpful. I would definitely recommend this place to anyone looking to get fitted with a new pair of glasses.

Great attention to detail- family environment. You will feel like your cousin just treated you-…read moresuperior staff. I'll be back

Dr. Thomas and the staff are amazing. Very professional in every way. From routine eye exams to…read morecomplex pre and post-operative cataract surgery care. Dr. Chris accurately diagnosed a rare condition called Horner's Syndrome on me and literally saved me from a possible stroke. These are the people you want to see for eye health.

"You need to wear a mask and we need to see your insurance card" was the opening line when I…read morearrived for my appointment to address an acute eye injury. This was from the Oompa Loompa receptionist with the personality of two grit sandpaper. My response to this was "I hope y'all are as eager to look at my eye as you are my wallet" Subsequently the rest of the visit was not the most pleasant, the assistant and doctor spent more time typing on the computer than actually providing patient care. The eye pain relief was temporary, about 20 minutes and nothing was dispensed to mimick the effects of the pain relieving eye drops. So I suffered the rest of the day with terrible episodes of pain. Upon departing the office, I perused through two papers which were handed to me, only to discover a hand written sticky note on the second page which stated "this guy was very rude when he came in". Talk about a total lack of self awareness, the receptionists attitude and opening line when I arrived was exactly what she claimed my response to her was - rude. She set the tone of the visit and the staff -thanks to her note - followed suit. I sought a second opinion the next day with a visit to a different doctor. And was treated with empathy and professionalism. I wouldn't return to this Eye Care and Surgery Center muppet fest if I had a fork impaled in my eye.