Great store, better service. Very nice people to deal with, but more importantly very honest. We needed our trombone to get fixed and were quoted for over $100, and we agreed to it. When we picked up the trombone, they only charged us not even half of it since the repair was less complicated than they anticipated. They could have charged us with the oroginal amount agreed upon, but they took the high road and valued their customers more than few bucks. Will come back and recommend to everyone we know. read more

Really amazing place. Helped our family while we were in NJ for the week. Our annoying middle school band teacher made our middle schooler submit band pieces while we were away for a family event. So made us drag our daughters flute cross country to do these pieces. But diBella was a life saver and helped us to borrow a flute so that my daughter can do her musical pieces home work. Thanks! read more

I just love going into a music store ready to buy an instrument I've researched /targeted and then being ignored. Actually I don't. Hey Mr. pretentious 'too cool to ask how I can help you'.....here's the deal. You work in a music store, which is all fine and good but you're not that busy, gigging, touring or otherwise famous to even acknowledge when someone comes in, carrying 5 thousand in cash. You say something, ok? PS- I bought the horn somewhere else. read more

This is a class at teaching music and getting everything you need to play an instrument. From the day my son came in for his first drum lesson with Russ it has been pure magic watching him grow and learn the craft of the drums. When you walk in the store your treated like family. Cannot recommend this place enough. read more

Brought my clarinet in long due repair. I talked to the tech (Tony?) about my concerns; he seemed knowledgeable and successfully fixed all problems in under 2 hours. After play-testing and inspecting it myself, the repair job seemed to be of very high quality. Price was very fair and customer service was also good. Very glad to have found a good repair place nearby! read more

I have been a customer for many years already. I'm a local music teacher and musician, and I rent instruments for my own shows and students. I've always had a very positive experience. Today Olias helped me buy a drum kit and bass and amp for my kids and he was very helpful. I appreciate the small mom and pop feel of the shop, the knowledge of the staff and the variety/quality of what is available. Definitely recommend! read more

My biggest complaint is that they have the absolute worst return policy in the music industry of 7 days. Guitar Center gives you 45 days just as an example. That in itself is enough to keep me from making any future purchases there. Sweetwater is hands down the best in the business with free tech support, an additional year warranty, and free shipping. Not to mention their outstanding customer service. read more

I can't say enough good things about O. DiBella Music. I specifically dealt with Tom M. who really went above and beyond with customer service. I wanted to order an item that that was out of stock in the shop, but Tom was good enough to place a special order for me and keep me updated as to status. When it came in, he not only gave me a phenomenal price, but overnight shipped it across the Hudson to Long Island to me for free as a thank you for waiting for the product to come in stock (stock delays were from the company that made the product in this post-Covid world, not O. DiBella. It's nice to know that there's such a solid shop with stand up dudes that are dealers for some companies I use that are not so far from my house. I'd highly recommend them and will be getting all my tubes (and other items) from these guys. Thanks again Tom, you're the man! read more

A super store even before they were a superstore An oasis in a world of chain stores Around for years and years Great gear selection and enjoyable lessons on various instruments read more

I've been going to O. DiBellas for years - awesome customer service - including my most recent visit where I was trying acoustic guitars of all levels - the staff was very attentive and really helped me find the perfect guitar at a great price. They are the best! read more

Had a guitar setup as well as locking tuners drilled and installed on another. Couldn't speak any higher of the product quality and customer service. I was definitely a pain in the ass customer and Jim looked out for the guitar's best interest as well as mine. Will definitely be back for any service needed. Plus they are a Mesa dealer which is great for me. read more

The store is a bit disorganized - There aren't many signs/prices/descriptions on the equipment, so an associate would have to come over and help you. This would've been helpful, if a store associate even did that. When I walked in, one of the guys at the desk saw me, but didn't even acknowledge me. When I walked to the section I was interested in, I tried to decipher the difference between the different pieces of equipment, I was unsuccessful because there weren't any description tags. Some of the keyboards looked old/used, but there were no tags/signs indicating that. Considering that they knew I was in the store, and didn't even offer a "hello" or "do you have any questions" after my spending several minutes in the store, I decided to leave. No customers were at the counter, and not one person said "thank you for coming" when I walked out. This is a poor example of customer service, and as someone who is newly entering music production, a poor way to help them find comfort/understanding among the array of equipment choices. Also, as a local who has known of the store for years, they were my first choice to visit because local business support is important to me. Unfortunately based on the way I was received in the store, I'll never return. Situations like these are why people buy products online instead. read more

This is my go to place for all my musical needs. I'm a professional guitarist and am very active with recording, competitions, gigging, etc. I am also frequently stopping by to get gear, accessories, and setups. They always seem to have what I need and if they don't have it they usually can order it and get it in with a good turnaround time. They do the best setups on my guitars and really take care of their customers. This is a much better place to go to than any other chain music store like a Guitar Center for example, since the people that work here actually are helpful and know the equipment they are dealing with. Also, they don't JUST deal with guitars, I see a lot of families coming in with their kids for band instruments, there's a wide selection of sheet music, pro audio, and a lot more. They also offer private lessons for most instruments at the lower level of the store (which is where I first started years ago). Overall, I very highly recommend this store read more

This is the best music store on the East Coast. If you're interested in anything call O. DiBella music! They are super friendly and knowledgeable. They been around since the early 1900s and will take good care of you. read more

Neighborhood,established music store. Helpful employees.more personable than Guitar Center , Sam Ash read more

O DiBella Music - Musical Instruments & Teachers Near Me - Bergenfield, New Jersey

This place has a great selection of musical instruments! what made me like this store is because they offer musical instrument rental, which was a lifesaver for my sister during her performance in her musical concert! read more

I recently discovered this place and it's quite a find. Great customer service and a wide selection. Woodwind repairs were done quickly & proficiently and were reasonably priced. Highly recommended. read more

The staff and selection of guitars at this establishment were top notch. They ensured the purchase of my new instrument went flawlessly and it was a pleasure to do business with them. Would 100% recommend making any future purchases here. read more

This is a very friendly family run store that has a great selection at great prices. They offer music lessons too! Definitely worth a drive to check it out. read more

Bought a Marshall DSL 100 from them a couple years back from their ebay store when I lived in Boston. It arrived DOA. Called them up immediately and told them I still want the amp and I'll try new preamp tubes which they said okay to. Didn't work so I called them again and told them what was up. In lieu of returning the amp they agreed to pay up to $100 for the repair of it. I went and got it repaired and the bill was $90 or so (tech said something was fried on the circuit board that was like that for awhile) When I emailed them the bill they refused to reimburse me. Got into the argument (I believe with Joe) and was called profanities and said I modded the amp and I was a liar. The worst part is that I grew up near the store and always tried to give my money to the mom and pop instead of the Sam Ash or Guitar Centers of the world. I also used to get bass lessons from them as a kid so it's annoying knowing that you went out of your way to help them out and then they just decide to screw you. read more

Bought all my equipment from salesmen that knew what they were talking about. In fact they are helping restore my 76 fender as we speak.

I bought my clarinet there many years ago. And even though I have not played it for quite some time, I am confident that it still plays just as good as it did before. Also, the maintenance staff there is friendly and very knowledgeable. read more

My go to place for picks and basic guitar maintenance stuff. They installed a strap on my Yamaha years ago and it's sturdy and holds well to this day. Very friendly. Many a Saturday morning spent noodling around on the Martins in their little acoustic room, too :) read more

I love this place for the variety of musical instruments and supplies. I always wanted to be a rock star but ended up as a desk-slave. Coming here will help me with my fantasy.... great place for everything that is related to playing music! read more

Sometimes repairs take longer than expected... But sometimes it's not as easy as soldering a cable or cleaning a contact... Sometimes getting parts from the maker (ahem Casio) can take FOREVER. While I feel the repair could have been faster and the customer service better, one man really saved the day, the manager Harry. Harry realized that I had been given misinformation in the beginning and he worked to resolve it, even loaning me a keyboard while the repair tech waited for Casio to get the part to them. This folks, is why mom and pop shops like Odibella are still in business. I had written a scathing review before but was compelled to change my opinion. Mistakes happen, employees are rude but leaders step up and fix it. Thank you Harry for making it right. read more

I love this place! You become a family with these people and they truly do care about your sound and musicianship! I will always come back to this place now that in off to college! I hope that when I get back they would have more guitar inventory and an expanded store cause they truly do deserve it! read more

My family has been going to O.DiBella for years. I recently went with my Saxophone that I had purchased second hand on ebay. It just wasn't playing right. I went in on a Saturday during the busy Holiday Shopping. The instrument tech came right up and diagnosed my problem and fixed it in about 7 minutes. While I was waiting one of the desk clerk's turned me on to a new type of reed and we had a very nice conversation about music and musicians. Another great feature of this store is its location. Bergenfield is close to my home and I didn't have to go to the highway to deal with the Holiday Traffic of Paramus. They have a nice selection of instruments and sheet music. The staff couldn't be more helpful. Another great local business! read more

On 9/26/2018 took my two clarinets for repairs. One I asked them to look it over and tell me if they can correct anything while I waited. A person who said he works in the repair department told me that I needed a small piece of Teflon at the A key, I said go ahead and also check anything else that can be repaired while I wait. The piece of Teflon was installed. However, when I got home they forgot to add cork to some keys which were clicking. The charge $20.00 The other clarinet I had to leave for repair and was informed it would be ready by the next week Tuesday 10/2/2018. On Tuesday I called and the instrument was not even touched, and was then told that it would be taken care off later that day. That is not acceptable, they had the instrument for five days and to inform the customer, once he calls, that it would be repaired that day is not the way to do business. I never saw the repair person, just counter individual. I asked them not to do anything to the instrument I will pick it up. I do see a lot of positive reviews, but I am not satisfied with the repair department of O Dibella Music. read more

I can't believe I haven't written a review for O DIBella yet; we've been doing business with them for over a decade. Their prices are competitive with the big box music stores, and, even if they weren't, it is a resource that would be worth far more than they charge. From regular maintenance on my wife's cello, to keeping my 40+ year old Yamaha classical guitar supplied, to helping us pick out our grandson's first guitar, they always put the customer first, and their advice has been so spot on that I have learned to just take their recommendations, because after I do research, it's going to turn out that they were right in the first place. read more

They shipped my online order fast, with great customer service, a good price, and a personal note to thank me for my business. Thanks guys!

First time shopping there and it was a fantastic experience! No hard sell tactics. Helpful, knowledgable and experienced. Impressive inventory. Found our new go-to music store!!! read more

They serviced my Laney Tube Amp, it sounds fantastic. Also worked on a Korg keyboard module -- Excellent job. Great guitar selection, knowledgeable and friendly staff. Highly recommended. read more

I have been visiting the O DiBella Music store since I was a kid! This place is awesome! Great people! Ask for Harry!

Had a great experience at O DiBella music. The staff was courteous, very helpful and customer focused. They helped me find exactly what I was looking for and the pricing on the used equipment I purchased was more than fair. I will be using this store as my primary source in the future. read more

Great local music shop! Smart employees and can find any music equipment from guitars to PA gear and orchestra instruments! Great pricing