This place is fantastic. My 90 year old moms headlight was out and they diagnosed the low beam bulb…read moreas being bad and replaced it for us after I purchased it!

Went in to pick up some oil and an oil filter I asked the older gentleman behind the counter what…read moreoil filter should I purchase and he blurted out the seven digit or so number, and then turn around and had a conversation with the employee behind him, so I went over to the wall of oil filters and look for that number for about 15 minutes. I couldn't seem to find it and I look back and older gentleman was still behind the register staring off into space seemingly not doing anything, I really hated to bother him and ask him for help so I just walked out and went to Walmart looked up the part number on my phone and was in and out in 15 minutes And looks like I saved about $25 as well as I'm not a big supporter of Walmart but they saved me a bunch of money and I didn't have to bother any older gentleman that would rather be somewhere else, then I went down the street to AutoZone and grab the brakes and I also required the guy behind the counter was extremely friendly and helpful. Too the order guy I'm really sorry I bothered you, perhaps you should have done more with your life, now you're stuck at a job making minimum wage meant for a high schooler I hope that you find that retirement you deserve.

Been a loyal customer since they started. Always had 3 vehicles all going through several sets of…read moretires each along with engine and interior repairs. I gradually began noticing an increase in cost, several times a very noticeable out of line increase. Price of tires is always way more than you are quoted because of all the extra items, service and fees added. I hate that valve stems are extra charges separate from the tire itself. It's part of the tire. Tire has to have them and they should not be an added cost. Tire disposal is not my problem. I shouldn't have to pay for extra to haul off the stores trash. One of my vehicles is a Lexus SUV. I am used to everything being more expensive for whatever reason. But when I got the bill for 1300 dollars for four tires I was not happy, but paid it. Could have went anywhere else for half that. Having a charge account is to convenient because its easier to just put it on the tab. But the reason I am writing this is I believe they crossed the line. There should be some consideration for the years of being a customer. Maybe not get special deals but at least not get tagged for every penny they can. My daughters window would not move and it was half way down completely stuck. I called told them need passenger window repaired, no problem. She took it in told them passenger side window needs fixed. They gave her an "estimate" cost of 100 dollars which she reported to me and I approved it. I picked her up as they were taking it in the shop to have lunch and shop. Before lunch was over they called saying it was done. I was shocked how quick. Less than an hour. Dropped her off, they put it on my tab handed her the bill and the keys and off she went. She puts the bill in the glove box and life went on. A week later the window gets stuck the same way, i told her to take it back but the next day it began working. A month later it happens again and I forced it closed and told her to just leave the damn thing up, all the while THINKING the bill was close to the estimate of 100 dollars. 5 months pass since repair and it breaks again this time it is stuck bad so I told her to bring me the bill so I could see if there is a warranty on their work still thinking it was 100 dollars. I opened the bill and noticed that they, billed me for replacing BOTH front windows one of which worked fine and was never mentioned as needing or wanting repair. Parts were 150 per window for a new motor in each. Labor charge for installing both was a SUB total of 350 dollars. Here is the beauty part, they charged me 100 dollars which on the top of the bill was referred to as "estimate" but in the billing part was now called a diagnostic charge. Which meant that, we said the window is not working, they agreed to repair the window. I did not know why it didn't work but assumed that prior to repairing it THEY would figure out why it didn't work in order to complete the repair. Broke window, find out why its broke and fix it, is what I believed the process would be. I was wrong. Figuring out the "why" it is broke costs 100 dollars calling it diagnosis time. I would have waived the diagnosis fee just to see how they intended to repair a window without knowing why it was broke. Moving on to the second page of the bill a transportation surcharge of 2.50 as included. I assume thats how much it they charge to drive it 20 feet into the shop. I always kinda figured that was free or I'd have driven it in there myself OR they can fix out in the lot. 2.50 was how much I made per hour at my first job. The bill continues and for some reason this was my favorite. 60 dollars for shop supplies. Would really like to get an itemized list of what supplies were used and the cost of each. Loyal customer for 20+ years and get charged 60 bucks for shop supplies. I'm surprised they didn't charge me for printing out the bill. One more note: on page one it states "customer requests repair of right front window". On the second page it states "Both front windows repaired by customer service tech Donald". Estimate was 100. Actual cost 831.00 for installing one window motor, allegedly. 831.00 for a repair that one week later failed and failed 3 more times within 4 months. One might wonder if a new motor was actually installed considering it lasted one week. AND it really brings into question if anything at all as done to the working perfectly driver window. That one didn't fail after a week because it was never broken. But it was my fault for not reading the bill. It was my wifes fault for putting an automatic pay every month like every other bill has. But it's their fault for fraud. I called and told my story to whoever answered the phone. Told him that she was bringing her car in later and I want the window fixed and all you will hand her when she picks it up is her keys. That happened. Not sure what to do about the bill. They never offered to make any of it right even after he saw it

Tate Boys is great! They are pretty quick and are helpful at trying to identify things to watch out…read morefor without upselling you. They aren't always the cheapest, but at least I know they'll do a great job and stand by their work. I wish they could do more kinds of auto service sometimes, but they do more than the average tire shop.

William Neal (Billy) was absolutely the best. Wife and I were leaving the Boarding House (Poneer…read morewoman's hotel) last Tuesday (January 21) morning, in about 5 degree weather. About two blocks from the hotel all the warning lights on her 2010 Audi A5 came on, and the car died. I am thinking "where in a town of about 1,000 people and I going to find a mechanic to work on a 15 year old European model car." Through the hotel management (more great Oklahomans) and local police (ANOTHER great Oklahoman) we found Billy. He came out, helped us limp the Audi to his garage. Quick diagnosis...bad alternator. We got the part we needed the next AM, he installed it that Wednesday morning, and we were on our way before noon, I am grateful for the hotel management for helping us find Neal's Auto, for the kind police office who came by and let us sit in his vehicle to stay warm, and to Billy. If he were not six hours from home (Omaha), I would have found myself a new mechanic for all my vehicles. He would be my new "go to guy." He was professional, kind, personable and obviously...technically qualified / competent. So, a Nebraska tip of the hat to Billy at Neal's auto and a huge thank you for getting us back on the road and home safely. Thanks again, Billy. If I am ever again in Pawhuska...I will be sure to stop by and say thank you. I'll just need to remember to bring some Nebraska steaks as a further thank you. Best. John

They helped me out of multiple jams while I was up there working on a film set. I'm so grateful for…read morethis place! They are wonderful!!

Awesome place to get a car repaired. It's impossible to get…read morecoolant in the brake system. That's not true. it's like saying, I checked and found water from my kitchen faucet in my a/c Freon. You might have a personal problem with this business. But, get real.

I have used Marshall muffler for over 20 years between both current and past location. This guy has…read morean eye to custom bend pipe like I have never seen. His prices absolutely can NOT be beat. My vehicles always sound bad azz when hes done and they are as complete as to paint the welds to match the pipe as to prevent rust. Marshall muffler mart is an A+++++++ Operation.

Mark was able to perform some emergency repairs on my vehicle. He even kept to the shop open late…read moreso I could pick up my car after work instead of having to wait till the next day. Take your car here for whatever service it may need and I'm sure you won't be disappointed.

The only place in town I will take my Cadillac to. Iv been taking my car here for years and have…read morenever once had a problem.

They are over priced and tried to tell me I needed to fix a part that never even existed. Never…read moreagain will I setbfoot in that place.

Went to Coachworks to get an estimate on the damage to my car and ended up leaving very…read moredisappointed.. They spent 5 min with me and seemed less than enthusiastic in helping me. I was looking for a solution and ended up getting the brush off .

GREAT group of guys at Coachworks, Bartlesville! Of all things to stop a "vintage" blazer in her…read moretracks a spring pops off inside the driver's door and VOILA! IT WON'T close! (Ever tried to drive ANY vehicle with the driver's door stuck open? DON'T DO IT!) These guys came to my rescue on Christmas Eve when I was stuck at Sparklight getting wet in the rain (otherwise), did a 2nd repair on the same ornery thing at NO CHARGE for something that Chevy SURELY corrected 2 decades ago. Thanks for keeping 1, I mean 2, old ladies on the road! ;-) MUCH APPRECIATED!

I stopped by today to ask about a muffler problem. He quoted me an almost unbelievable price and…read moretold me I could return in 2 hours for an appointment. When I returned he finished the previous job and I drove my truck on the rack. He quickly repaired the problem and honored the low price. While there he also repaired a tire for a guy in need and didn't charge him. All around great experience. I got a quote for dual custom exhaust for the near future. Great hidden gem just of Frank Phillips.