Super helpful staff made sure we had the right wipers and that they were installed correctly…read more Shoutout Nathan for finding the right ones and Robin for the installation. Took 5 minutes total :)

If there was a no star rating I would give this location, better yet a particular member - Ken K…read morezero stars. I'm a delivery driver who relies on their car for making a living as a college student. My older car had been having some problems so my friends suggested I buy a rebuilt alternator through Advanced Auto Parts online and they'd help install it. After the installation, my car worked normally for about a week then continued to die. After replacing the battery along with the rebuilt alternator, it was clear my culprit was the defective rebuilt alternator. I was forced to go to an auto repair shop to get a brand new alternator and another couple hundred dollars spent on the problem to finally have it fixed. My plan was to return the defective alternator back to Advanced Auto Parts to get my money back since it didn't work. After talking with Ken K. he told me that he didn't want to refund my alternator since he was concerned with meeting the stores quota for the quarter. I was immeadiately off-put by this comment because if their product didn't work, I wanted my money back. He kept prying me to return it to the store I had picked it up at because it was their problem - not his. He said he would be losing money by giving me a refund and I stated I had already lost enough money buying this product from Advanced Auto Parts and time out of working as a driver. I had to push to get him to give me a refund. This was the most unprofessional customer service interaction I have ever had in my life. He continued to try make an apathetic apology saying that he doesn't understand why a rebuilt alternator would be defective. After all was said and done, he said "I hope that doesn't happen next time and keep in mind you should return it to the store you picked your item up from" well Ken K, there won't be a next time thanks to your off putting social skills.

I was pretty stressed when I arrived at O'Reilly Auto Parts a few weeks ago. I needed to do some…read moreminor work on my car a couple of days before I went on a road trip. The staff were a couple of young guys. One of them made a product suggestion, and even though it didn't solve the problem, I'm glad I tried. The store is open pretty late. Big (shared) parking lot.

I usually come here if my car needs anything. I highly…read morerecommend this particular location. Staff is knowledgeable, fast and helpful. Today, I got wiper blades and it was too cold outside. But the staff didn't hesitate to help me and less than 5 minutes they replaced and made sure I was satisfied with the product and the service. Excellent!

I had the best customer service experience today from Marvin and Dee in bridgeton they were very…read moreprofessional and courteous thank you a very happy customer

On my journey of looking for a car battery I landed here. Staff friendly and helpful. Store well…read morelit and clean. Private parking lot, After battery comparison I decided to go with a better price somewhere else. Batteries, windshield wipers, oil, auto parts. Plenty of direction for different items to purchase.

Aaron is always so good to me…read more He always helps carry out any packages I have. So kind. Best location

Will is incredibly helpful. Chill, positive personality. Explained everything to me thoroughly when…read moretesting my battery. Great service! I think I'll be choosing advanced over autozone from now on.

My husbands car battery went out and he went online to purchase his battery. They were cheaper than…read moretheir competitors. He stopped at the gas station for gas and his car wouldn't start. As it was getting closer to closing time, and he didn't want to risk not being able to get the battery, so he called to see if I could pick up the battery for him, and store associates stated that I could. All I needed to do was bring his ID to verify his order. Upon walking into the store, there were two women that greeted me, and I informed them I was picking up a battery for my husband. The one associate instantly knew who I was without me telling her. They explained about the core processing and what needed to be done to get the rebate back once the old battery has been removed from the car. They were both so kind and friendly.

Certainly not as overcrowded with intimidating auto parts, grease, mechanics as other auto parts…read morestores I've visited. It was surprisingly clean and neatly organized. Customer service reps were nice and led me straight to what I was there looking for.

Super easy and fast online ordering and in store pick up when you know what you need…read more Very knowledgeable, polite and friendly experts in store when you need more support. Sure big box stores may save you a few cents, Amazon may even save you a few dimes but neither provide the energy this team does. Recharge today at Batteries Plus.

Per Frank M, I went into the store for my 3rd time on 11.16.2023. The store manager was not in, a…read morestore manager from a different location (Adam) was there. He told me there is nothing they can do other than offer me another battery which I have already said that I will not accept. Why would I want another horrible product? I have now taken off work 3 times to take care of this and am still out the $118. Why did Frank M have me travel to the store again just to receive same outcome as first 2 times?