I was stressed, car was overheating, I was way away from home, just not a good time...plus, let's…read morebe real, my work car (the one broken) isn't the nicest gem lol. So I called Roy's because they were right by where I was dead. I'm glad I did :) I didn't have anything but nice employees through this whole process. They were able to very quickly (dropped it off on a Thursday expected for a Monday/Tuesday appointment...I get a call Friday afternoon with an update! I know that's not the norm, but I'll take it ). Couple hundred miles on so far, no issues outside of the ones that were already there lol. I'll be bringing our fleet to these guys moving forward. Thank you guys for the great experience! As a side note to pricing; it was right in line with what I would imagine anyone else would be. I'm sure it could have been more and could have been less, I wasn't shocked by the amount. :) 2009 Pontiac G6 for reference

Any maintenance due on your car Roy's auto repair is very good. They have very good Mechanicsread more

This shop & this staff is in an outstanding class of their own. Their prices are exceedingly…read morereasonable. Their service is timely, very professional & their service is impeccable. I have used their services for over five years & recommend them highly.Their kind of service & professionalism, unfortunately is very, very rare in this day & in this age of mediocrity they are one of a kind!

Arvin has taken care of our vehicles for as long as I can remember. We trust them completely--…read morethey let us know what needs to be done and if it needs to be immediate or if it can wait. Their prices are fair and they are just fantastic to work with. They've done everything from routine maintenance to big ticket repairs to pre-sale inspections for us. We simply don't trust anyone else with our cars. They are such a blessing.

Years ago when Mickey was the owner and Norman and Bob worked there that was a great place with…read moregreat service.'After moving to the Lake of the Ozark's we have not been back We do miss those great mechanics. That has been 20 years ago.

Took my 2014 Highlander there to have the liftgate repaired. They shot me an estimate and had it…read morefixed in less than 24 hours in spite of having to order the parts. They did a super job and saved me over $500. The previous estimate was from Toyota. Very personable, friendly guys. Would recommend them for complete auto service.

I was very impressed with their willingness to give me all options regarding my car repair. Thank…read moreyou, AAMCO!

Stanton was great. They did a transmission and differential fluid change on my old Volvo and the…read morecar drives like it's new. They used the special factory transmission fluid. Stanton explained the process and what they do. He even let me know about a $50 rebate I qualified for. Will use again.

Made appointment for an emissions inspection and it was very fast and efficient. Recommend.read more

Stay Away!! The staff is condescending, judgmental, patronizing and simply rude!! The estimate was…read moreoverpriced and the payment for the estimate is outrageous!! The estimate was purposely over-quoted at $9,935.44!!; likely they did not want to do the work, they just wanted to collect the $195 for a valueless estimate! The fat girl behind the counter laughed at me when I made suggestions for an alternative to the $10k repair!! The mechanic, Alan, told me that my car's oil was like mashed potatoes. I asked him if they could add oil like adding milk to mashed potatoes - he told me I was not grasping the situation! It's his metaphor of mashed potatoes!!! I just got my car back from another shop who resolved the issue for $452!!! You should not be in business!!!

I bought this truck realizing that is was a project. The Guys at Sellenriek helped me analyze…read morepriorities and get it certified so I could license and drive it. Their team took on the task of replacing the worn out transmission with one I had built by a specialty shop and delivered to them. No problem and once installed drove and their finished work even looked like new. The owner Rich works the shop and takes interest in every vehicle that comes in the door. Ask questions and they will find you the answers. If you want the special attention that a good independent shop can give see Rich and his Team at Sellenriek.

Dropped my car off yesterday for safety and emissions. Found out I needed two front struts replaced…read moreand a new muffler. I did notice the car handling strange with some noise. So I turned up my radio and the noise went away!! HaHaHa! Car has been getting louder lately but I'm hard of hearing so no problem!! All was done within the day and got an education on KYB shocks and struts. Great service highly recommend. They also have a machine shop.

Visit 1 - Oil change. 200 miles later into a trip tire pressure got tire pressure warning. All…read morefour (brand new) tires were reading low pressure. The shop had removed air from my tires. Oil leakage around filter. I replaced the filter. Oil drain plug over tightened and stripped. Visit 2 - To fix drain plug and oil change. They put in the wrong oil !!! I expressly asked them if they had 0W20 and was told YES. They put in 5W30. I now have to take my car to another shop to get a simple oil change done right.

I've had this shop do at least 6 oil changes with multiple vehicles that I own. They always do the…read moreoil changes fast and never try to upsell me any other services. I appreciate that. I'm sure oil changes are a loss leader for shops like this that offer cheap oil changes yet they never once tried to get more business. They also did a state inspection without any problems or upselling. The young men working there have always been friendly.

Bad service, never delivered their promises. Went back several times and employees changed every…read moretime going back. It took a whole day to fix a flat tire. Talked to manager at different times and still never improved.

A few years ago they replaced the radiator in my minivan. The next day while driving to work a…read morenasty noise started and smoke started coming out from the engine compartment. They didn't tighten the transmission hose connections. My newly rebuilt transmission was trashed. The BBB ruled against them. They agreed to pay for the transmission repair -- then never did.

2018-06 / June I…read moredrive a 2005 Chrysler that is now 13 years old. The odometer just turned over 100,000 miles... thanks to a short drive to the office the miles have accumulated slowly. The car's not fancy but is paid off and drives well... thanks to JB Auto. It's much better thanks to some recent repairs. They replaced the oil pan gasket, and now the small leak is gone from the garage floor (Goo Gone had cleaned the concrete just fine; I just wanted the leak to stop). That provided a side benefit that, removing the pan enabled all the oil and the grit and grime from the 100,000 miles to also leave the engine. Then we confirmed two of the three engine mounts were worn down, so JB replaced them, too. The car now runs and sounds smoooothe.... so nice. Thank you, JB Auto, for keeping the car running so well! 2017: Our car required no repairs for eight years, but a few these past couple years. After the last repair we explored trading-in for a new car. I wanted some more confidence in our decision. I knew J&B from driving past it, next to Ballwin City Hall, on a regular basis, but just hadn't called them until now. I explained that we just needed to make a "should we keep it or trade it in" decision. Grant helped get us scheduled quickly. Their review was a good one, thorough and competent. It happened to also provide good news... the car is incredibly solid now, and may just need a couple things as it approaches the 100,000 mile mark. That was comforting overall, and on the pocketbook. We look forward to returning to J&B as soon as we do need repair work and do recommend them to others, for their honesty and straight-forward way of making sure the cars we drive keep running. Thanks, J&B!

I drive a 2010 acura MDX which I wanted them to install license plate lights and fog lights on…read more After a give me a price of one hours labor which I had no problem paying they then brought me back saying that they would have to 1 take off the entire front bumper and to that they couldn't get to the ones in the back behind the license plate. They basically just did not want to do the work even though I was willing to pay the price and then outright lied to me about how it had to be done. I went to Dobbs and watched the guy install both sets of rights in 30 minutes. I should have known better when my mom brought her 7 series of here and they wrote her seat controls and just told her these things happen. If they didn't want the work they should have been upfront and not gave me the run around

I'm done here. Leave oil cap off after change,…read more Tells wife they won't add brake fluid, needs $150 brake flush

Tire had leak. Took to Plaza Tire. They said I needed new tire since walls of tire were damaged. I…read morelooked at tire and didn't see any damage. They charged me 19.99 to get my car and leave. I took to dealer and they put a patch and didn't say anything about walls of tire being damaged.