I purchased four Trojan T1275 golf cart batteries from Battery Systems yesterday. It was an easy…read moreand painless process, especially after extracting the 320 pound batteries out of the golf cart. Chris answer my phone call and confirmed availability and price. Chris and his associate removed the old batteries from my car and loaded the four new one. It was as simple as can be. The price of the T1275 is competitive with the Interstate GC12 at Costco. You will find this is a high volume battery store. They sell batteries by the pallet. You will find battery cables, connectors, and everything related to batteries at this Palm Desert store. Why four stars? I would have given them five stars if the whole transaction took less time. There was a long wait because Chris and his helper were busy. They need more workers (people with strong backs) and probably another fork lift.

I would like to highly recommend Battery Systems. The branch manager Chris went over and beyond in…read moreexcellent custom service in my purchase from his store. They took back batteries that were 4 months old that I was having trouble with in my mobility scooter. Thank you so much for working me. You were so kind and professional. I can't thank you enough for making this so simple. I am not a personal friend or relative. Just a pleased customer.

When I asked if they had a battery replacement for my vintage Zenith radio, Model "Royal 20," all…read morehe said was "no," and that was it. He could have recommended another merchant to try.

I got two red top RV/Golf cart batteries at a great price. All my RV friends highly recommend…read morethem. Glad I tryed them out twice as I got a low cost reconditioned battery for my 2012 Mazda 5 installed in just a few minutes. They got my service from now on :) Ken, in Hemet

I called them this morning on December 31st and they came to replace and service our golf cart…read morewithin an hour for a great price. I definitely recommend them.

Ordered two Trojan 6v batteries to replace those in my 5th wheel, and Josh brought a new pair…read more(dated 10/19) out the next morning right on time. Install was quick and easy. Josh put new terminals on the corroded cables, and mounted another short cable, and contributed a 1/2 can of terminal cleaner, at no extra charge. We tested the DC appliances, and ensured that the converter was charging the new batteries. Each Trojan 6v was reasonable priced at $124, and the service/labor charge for driving out to my location and installing was an also reasonable $75. It's difficult to get service people to come out to my "remote" location, much less do a perfect job, so I really appreciate Josh and Desert Batteries and give them a 5-star highest recommendation. They beat the huckleberries out of all the other competition in Coachella.

Guys were great! Helped me get the new and old battery outside, all around great experienceread more

These are great batteries, and lots of other batteries with different names on them are actually…read moreInterstate Batteries. However, this location doesn't do retail. IE, "not open to the public" anymore. But you can get Interstate Batteries at Costco, among other places.

bought a battery here and did not get ripped off. So honest and nice. Great battery, great customer…read moreservice and very appreciated we ran into an honest company that did not take advantage of our dead battery situation.

The best Customer Service I have ever received. From the time I called. The person who answered was…read moreextremely knowledgeable and did whatever possible to pick up my golf cart, replace all 4 batteries and returned it back to me the same day with very little notice. The driver was also friendly and professional. I recommend Powerstride to anyone who appreciates VIP treatment, Thank you Everyone at Powerstride

I needed to recycle some 12 V 7 ah rechargeable batteries from my Home burglar alarm system…read more I found that interstate batteries do this, which I was very happy about because I kept trying to find find a electronic waste disposal, round up near me. Anyway, I went in and asked if they took the batteries. The gentleman said yes they did and then he followed me back out to the car to help me take the batteries in, I had five of them. He started picking them up for me and I figured I would take a couple in and instead he just took them all and thanked me very much and I found him to be incredibly pleasant for not making a sale and doing this task.

Terrible experience. I called Interstate Batteries of Palm Desert before making the purchase to…read moreconfirm they had the auxiliary battery in stock. When I arrived, the battery was already on the counter waiting for me. It was represented as new and looked new, so I reasonably assumed it was fresh and did not test it before installing it. After installation, my Jeep developed serious electrical problems and became undrivable. Once I started troubleshooting, the battery measured only 10.50 volts while installed and 11.00 volts after I removed it. The battery I had replaced was still holding 12.50 volts. I had to have my Jeep towed to the dealership, where I ended up paying over $300 in repair fees to get it back to normal. I was also left without a vehicle for almost a week. When I returned the battery, the person behind the counter couldn't even determine how old the battery was. That's extremely concerning for a battery that was sold to me as new. To be fair, I did receive a refund for the battery, but that doesn't change the fact that I was left dealing with the inconvenience, towing, dealership costs, and being without my vehicle for nearly a week. Very frustrating experience from start to finish. I expected much better from Interstate Batteries and will not be purchasing another battery from this location.

Bought a car battery that failed Returned to the store and…read moreBenjamin retrieved and replaced the battery in 113 degrees. Unexpected great service. Thank you.

This is my go to auto parts spot, staff is always polite and ready to help you out. I was helped…read moreyesterday by Abram, great customer service. Thank you for being their to assist me. To the customer that was ahead of me and let me go ahead of you, Thank you.

Amazing! Cannot recommend highly enough. Had 2 dead RV batteries and called up asking for help…read more Taylor had replacements in stock and at a great price. Went to pick them up a few days later and could not have been more pleased with the service. Never going anywhere else for my RV batteries!

Service is great; although the shop was not open in the morning during the time they were supposed…read moreto be open. I called them and they explained there was a family issue that came up, they apologized and they made arrangements to meet me in the afternoon. About what you would expect from a family owned business, I totally understand. However, their prices are high. I paid 50% more for the exact same battery and warranty I would have received at Costco. Having to pay 50% more, I would have hoped they would at least give a longer warranty period or at lease have a prorated period after the 1yr warranty. Overall I say price gets 3 starts and service gets 4.5 stars

Terrible customer service. The employee mumbled so badly I could barely understand him, put me on…read morehold for several minutes before I could even explain what I needed, then acted like he couldn't be bothered to help. If you hate answering the phone that much, maybe don't answer it. Won't be calling again.

The customer service was not there, they were rude for asking basic questions. It was unnecessary…read moreand unprofessional .