I bought a replacement car key fob here for about half the price of an OEM key. The…read morecutting/programming service only took about 20 minutes and the guy who helped me was super nice. Would definitely recommend.

My husband's Hoyer lift needed new batteries as it hadn't been used for almost a decade. I called…read morenumerous places but not only did Battery Plus have the cheapest price, but all of the people I dealt with were extremely kind and helpful. I was very impressed.

Ug vehicle turn into Flinstones model. They help with replace sparky box…read more Ug happy with people who help Ug. Ug will tell others to come.

The 9th St Corvallis Battery X-Change is a terrific find. Jay helped us fix our Bolt EV car which…read morewent dead as a result of a 12-v battery issue. We had no idea that a really knowledgeable technician like Jay would save us at least a week of waiting for our authorized service place to even look at it and then begin with 150$ charge for diagnosing. He replaced the battery and then helped with us how to handle the effects of the car's lithium battery's effects from the break-down. We'll return to Battery X-Change anytime we have any kind of battery problem or need in the future.

ATT: John Torrey RE: Employee Peter Yeager…read more I went in today and got a new battery for our 2015 Subaru Outback. Peter Yeager assisted me in assessing the current battery, was very friendly and went above and beyond in providing excellent customer service. I am most impressed with Mr. Yeager; he is kind, he is a great representative of your company and should be recognized accordingly. I have purchased a new battery for our other vehicle, a 1991 Ford 250 Pickup and was greeted in the same way as Mr. Yeager. The young man then was Devin. Both of these two gentlemen are wonderful representatives of Battery X-Change. I remain a loyal and appreciative customer. Thank you Mr. Yeager, you made today's transaction a pleasure! William "Billy" Hoffman Albany, OR.

If you need any type of battery service, Go and see Pete. Service have alway been #1 priority and…read morebest pricing in town. Been going here for years.

Well I took a nap in my truck. They got my terminals replaced and looking professional!read more

Batteries northwest buyer,,, keen,,, was caught selling 2 1/2 year old batteries as brand new…read more This was discovered in September 2025 and he refused to correct it. He ordered staff to continue to sell the batteries as is. The store that discovered that Keen was lying and misrepresenting his batteries discontinued their account. Their are many other accounts that have stopped using their batteries. Keen comes across as genuine but he misrepresents the true life of the battery's he sells. Other companies have noticed the drop in battery integrity.

Quick, friendly, professional service, no waiting, Replacement only took 15 minutes!read more

Great Service, tested all my issues, diagnosed what was wrong and resolved it! 5/5 would go for…read moreelectrical related issues again!

Never again. Mac's…read moreused to be a great place to buy a car battery. However 2-3 years ago the business changed ownership and they moved locations. Long story short, I purchased a car battery and it failed while under warranty. My car had not been started for over a week. I jump started it and then took it to my mechanic that I have used for years. He did 2 different tests, and told me both tests showed the battery was weak and I would need a replacement. Note...my mechanic doesn't sell batteries. He gave me 2 computer read-outs that showed the battery was weak. I took my car back to Macs and told them what had happened and also told him that my mechanic had said the under-warranty battery was weak. This battery had been purchased from Macs less than a year, so it was under full replacement. First the guy at Macs suggested there must be some type of "draw" on the battery. I told him my prior Battery from Interstate lasted around 4 years so if there was a "draw" it just started to "draw" with the new battery. Then the Mac's guy did some testing and said the battery was still good and not weak. Then I showed him the mechanics report that showed 2 different methods of testing, both showing a weak battery. That's when the story changed and Mac's grudgingly replaced my battery. Then, 1.5 years later with the Mac's replacement battery, and not starting the car for a bit, the same thing happened again. Again, I took the battery to my mechanic and again, he ran 2 separate tests. This time he said the results of one showed it was "average" but the other test said he said showed low. No I'm not going back to Mac's for a replacement. Mac's has lost my business. Bottom line, based on them suggesting there was nothing wrong and me showing 2 reports saying they are low, I don't trust them. I went to a store and bought an AC Delco that has a 4-year total replacement warranty. It costs more than Mac's, but I expect it to last 4 years...even when I haven't started my car for a week.

I stopped here today after my car's battery died yesterday. They were recommended to me by a…read morefriend. I drive a 2019 Subaru Outback and it had the original battery so it was long overdue for a replacement. I called ahead of time to make sure they had one in stock and they did, so I stopped by a couple hours later. I was immediately greeted by a very friendly gentleman who showed me where to park. He had me pop the hood and checked my alternator, then went to get a new battery. He went to work on replacing it after checking the settings in my car. Once he was done he cleaned up the battery acid from my old battery corroding and I was good to go. It came out to a total of $180, $170 for the battery and $10 for install. The man who helped me was very friendly and knowledgeable. He told me what he was doing before he did it so I knew what was going on. He didn't talk down to me because I'm not a man a which was a welcome relief. Note that they won't work on Subarus if they were made in 2020 or later due to how Subaru batteries work now. I didn't catch the whole explanation but it was good to know. The place itself is small and easy to miss but they have everything you would need battery-wise. They do installs for you and make sure it's all working, all for a very good price. I will definitely be back!

Beware store policy! Drove my RV in, main engine battery…read morekept dying had to use combo switch to get it there. Duracell Ultra group 65 from 6/25 *batteries plus brand. They tested it and told me in order to use the 24 month warranty, since it was at 11v, I would have to leave it there so they could charge and then test it or I go home, take it out and bring it back. Or buy another one, if the old one charges up then I have two batteries...ridiculous, I was told thats STORE POLICY! What if its your only car....what if your on vacation! Don't waste your $$$ here. Go to Auto Z, under warranty they will test replace and install it for you. FYI Store manager, I have a boat (3 batt), RV (3 batt), 2 car batts.....your done with my business, so post your apology.....lol

I called ahead to confirm they had a replacement fob for my car, and Chris assured me they did…read more Since my car battery was dead, I paid $75 to have it towed there from about 30 minutes away. Chris said he'd have the key cut and programmed in 30-45 minutes and would call when it was ready. He never called, so I reached out myself--only to learn that he couldn't program the fob and had actually cut the key incorrectly, making it unusable. After telling me this, he just moved on to another customer as if my needs had been sufficiently met. Were it not for Ed, a more experienced associate, I would have effectively been stranded 30 minutes from home. But Ed stepped in and charged my battery, got me a working key so I could get home, and later gave me a discount when I had to return for a properly cut fob. Ed was excellent and really saved the day, but because of Chris' mistakes and lack of follow-through, I can only give this location 2 stars.

Came in for a battery/alternator check, possible replacement…read more Friendly and excellent service from Armando. No push for sale, simply excellent info and suggestion after the check. I have been attempted to take advantage of at other businesses being I am a grey haired older lady who might seem an easy target. I will be returning when my car battery needs replacing.

I'll never do business with these people ever again. I bought a Noko lithium battery for my four…read morewheeler that was 200+ dollars and a five-year warranty. The battery barely made it one year and is completely dead and will not take a charge. I contacted them about this and they told me I was gonna have to go directly through Noco and they wouldn't do anything about it. So now I'm stuck for however long it takes for no code to get back with me and send it in then they're gonna have to diagnose it and then send me a new one back so I'm gonna be going weeks without a battery in my quad that needs to be running on a daily around the farm. If it's gonna be like this, why even bother using the storefront and not just go directly through the manufacturer to buy it or whatever. Hell Amazon has better customer service than this. Make sure you ask questions like who's gonna warranty your battery if you have issues before you buy it through them because if they're not gonna warranty it or take care of you then avoid them.

Prompt service and accurate information, as always. Since I had an account, this battery…read morereplacement didn't cost me a dime! I have always received the best service from them. Thank you so very much.

Carlos and Adam went above and beyond to help me get setup with replacing my IPhone 14 Pro battery…read morereplaced after the phone indicated a 79% battery capacity which is quite annoying because the phone wouldn't even make it on an 8hr charge. I went the unconventional way and decided to try a different battery not sourced from Apple instead of having another battery issue again- and to think about it, the phone isn't even 3 years old yet. I also didn't want to waste my time and visit a busy Apple Store full of nerds and stuff. I dropped off my phone and picked it up 2hrs later. No issues. It was working as I had expected it to and the capacity went back to 100%. Of course there's the nag screen that the battery is non-OEM which I don't care about- just as long as it gives me enough charge to last more longer than it previously did. Only time will tell how this new battery will perform. Their work is also back with a 6 month guarantee in which anything happens to the phone due to battery issues, they will address it. Peace of mind. Since I wasn't able to leave my phone on the original Tuesday when I brought it in, I decided to come back Saturday so I wouldn't have to leave my phone at the store overnight. Really impressed with the outcome so far and on top of that, they gave me $10 off the install price.

Same rating, but another good story of friendly and efficient customer service…read more I needed an odd part for a trailer axle. They didn't have one in stock, but were happy to have a handful sent over from their Portland store. They didn't even ask for a deposit. One of the staff looked up the part, and I was shocked at how expensive it was. The other staff looked up a different part number and said use THAT one because it was one fifth the cost. Still would have been cheaper to order online, but I want to support my local shop so they stay in business. I came back in to pick up the parts, and there they were. I'm back on my way, and I remain a happy customer.

My family and I are on a rod trip and developed an issue with my windshield wipers. My VW wipers…read moreare unusually challenging to find a pair that work properly. Long story short, they do not fit the specs included in the auto parts catalogs. In a pinch and on a schedule, we need to run into this particular NAPA just 10 mins before closing. I apologize for the last minute issue before closing. The associate spent 15 mins and several trips walking back and forth from parts display to car helping me find the exact pets required. He went above and beyond at a time most just want to lock the doors and call it a night. Grateful for the excellent service and support, as well as an above average parts selection! Thanks NAPA!