We were on an RV trip across the country on our transition went out for the second time on the…read moretrip. I've got a new transmission and put it in in a week and we were on the road again and have had no problems ever since. great people great service just absolutely great!!!

Nice clean friendly shop! We were only in town for a few days when our engine began making a…read moresuspicious noise. Jerry squeezed us in on our last day in town and fixed our truck quickly and at a reasonable cost. He and all of the employees were friendly, very competent and professional. Highly recommend.

I shop for many things at this store, especially my black labs food. My experience has always been…read morevery good shopping here except the last time. My Purina Pro 47lb bag of dog food went up about $30 a bag. So after purchase I was sent a review and it was moderated and not visible to others! WTH! You ask good customers their opinions and when it doesn't align with what you want people to see they moderate it. Amazing. Below is copy of my feedback

I have absolutely zero doubt that Nick and his Stellar Crew of Professional Mechanics can Conquer…read moreany auto issues. He's been our "GO TO" Auto Shop from oil changes to incredible deals on new tires. I don't pay any mind to any less than excellent reviews, as this man is an honest, reliable and professional business owner and operator.

The service and attention to detail is why I gave Nick and his team a 5 star. Highly recommend.read more

They do not make people like this every day. He is a true gift from God. I have never seen an…read morehonest service like him in my life. He gets a 15 rating out of a 10

Mixed review. Was traveling thru the UP, had awful brake noise, so stopped in for an inspection…read more They were friendly, even offering a personal loaner car, which was appreciated. Diagnosis was that I needed a lot of brake work. But after spending nearly $600 , things were not right. I spent hundreds more dollars when home to correct their work. I'll not be returning to this business.

Been hearing about Rapid River Knifeworks for some time now, years actually. Finally had the chance…read moreto stop during open hours. I will start by saying they have a very nice showroom and the staff are friendly. But hold on to your wallets and coin purses, they are way pricey. To start the showroom is catered for tourists and travelers. It is loaded with shirts, hats, and garb..... Then you see the prices, $35 for a ball cap that advertises for them?!?! Hmmm, no thanks. Pocket knives start at about $90 and and can go up into $1,000+ They are nice quality but again, they do not make the blades. They buy the knife blanks and add the handles and some laser etching....... Not what I was expecting. Do not get me wrong, they are nice quality, but way overpriced!

Stopped in on my way home from vacation. Was very impressed with the store and staff. High-quality…read moreknives, great price point too. Highly recommend. I have been a long time Benchmade auto knife customer, have several Benchmade Autos. Got my first fixed blade at Rapid River, love it. The owner helped me and explained the difference in the blade styles and what he suggests for my EDC.

they quote you a price.. you make the appointment.. you've explained your cars situation to the…read moreemployee on the Sunday you make your appointment 7/18/25@11:09am. Everything seems good. Call back on the 20th to make the appointment and add an oil change. I call today 7/28/25@12:09pm and the man on the phone then proceeds to say they don't put on customer parts.. yet I explained to two staff prior my cars needs. Well they seek attack the financial assault on ya so it's not like we get lead up to thinking we are going to establish a good relationship with the business but there is someone there who just cost them $150 plus my convertible top money that I priced at $1100 in possible parts I wouldn't even know where to begin to buy. They jerk you around on the simple stuff and scree themselves out of the better business.

Had a very good experience buying our Tacoma here. No pressure. So far, vehicle has been very…read morereliable!

Incredible service, nicest people. Probably dealing with a hundred calls for service during this…read moreblizzard, but you wouldn't know it from their demeanor. Answering service was so friendly, and even had one of their drivers call me back to go over the situation, wasn't on my mind at the time to keep track of names, but I want to say it was either Matt or Adam - super sympathetic to the situation and went above and beyond offering help before he could get over to my mom who was stuck in a parking lot. Eventually got down there and helped my mom and the truck next to her that was stuck. Hopefully won't need to use them again, but if my vehicle or a friend/family member's vehicle is going to break down, I hope it's in Gene's Towing service area.

The towing service arrived sooner than expected and Riley was efficient and did a good job…read morereplacing the tire with our spare. He answered our questions and got us back on the road quickly. Very satisfied!