After my car unexpectedly broke down right in front of NAPA Auto Parts, I was met with kindness and…read morecourtesy from the staff which was a relief to be met with compassion during an otherwise stressful and unpleasant situation. It's reassuring to know there are good people all around us.

I really enjoy coming to NAPA Auto Parts to get parts & auto accessories. These guys tend to know a…read morelot about cars & even offer great suggestions when tackling the bigger projects. They also offer a 10% discount when you show them your AAA card. They are very competitively priced & I've never had a hard time returning items I didn't use.

I was helped by Jordan today and found everything I needed for a recent car purchase. He put my…read morewindshield wipers on and topped off my windshield washer fluid before I left. Great service!

What a joke Walked in with an alternator in my hand for…read moretesting The 2 employees were talking to each other Neither acknowledged I entered or was standing there Another customer walked in and they both shut up and instantly started talking to him about his fucking corvette I started walking out and then the taller red head guy finally spoke to me only to say have a nice day I went to O'Reilly auto instead

Putting on a black armband. Was informed by the AAA the the battery on my Hyundai had gone over…read morethe lead and acid bridge to the land of dead auto parts. Got a jump and let the car run for 20 minutes while beloved Bride got dressed for the cold. Drove to Competition Auto Parts (fictitious name) and their price for a replacement was $200+. Decided against this price. Drove to Advance. Their agent told me he would NOT sell me a battery until they tested the on I had. Fine. Their battery was about $30 less, so even if I had a brick, I'd be okay. Testing proved my battery after 45 minutes of being recharged by running engine was now ALIVE! "Ha ha ha! Give my battery LIFE"! (Thanks to Mel Brooks and Gene Wilder). So, they fine folds at Advance did not charge me, sent me on my way and gets my eternal gratitude. If you decide to go there, tell them Perfesser Howard sent you. They'll have no idea who I am, but free advertising never hurts.

On Friday, Oct. 25 at 7:30 p.m. I needed a new battery. The only retailer who would install one was…read moreAAP. Shea was on duty. He was extremely patient, over 3 phone calls, in helping me find AAP. When I arrived he was helping a non-native English speaker find a rare part. AAP didn't have it and couldn't order it. Shea was infinitely patient. He found it online and wrote down for the foreigner where he could get it. Then Shea installed my battery. Krystal (Shea's boss) - Shea's a great employee. You'll never find one better. Keep him around. Duncan Murray

friendly, helpful staff. They have a great inventory of in-stock parts. And good pricing. Asp/…read moreParts Authority is becoming a first-call for me! Ben, in Medford

Massive warehouse at wholesale prices I love it!!! Reminds me of this massive auto warehouse in…read moreCarson CA. I definetly plan on comming here again for auto parts!!

When they were in business that recommended the perfect battery for me. They were always friendly…read moreand helped you find the need item.

Yelp 100 Challenge 57…read more Came in looking for a sunshade. Didn't notice other customers in the store at the time. Two gentlemen were working behind the counter and pointed me towards two types of shades. The shades weren't as thick as I was seeking and since the employees didn't offer assistance, I left. Store was clean and shelves were orderly however, would be wise to offer better customer service. Parking is available out front even during the current construction.

Derek is the best. My battery and alternator died 12 hours into a road trip and with his assistance…read moreI got both the parts and labor for a great deal and was on the road again within hours. It felt like he actually cared. So thank you Derek and thank you O'Reilly Auto Parts on 2020 West 11th Ave in Eugene Oregon.

My friend needed an air filter for her car & we knew O'Reilly's could help us out. What we didn't…read moreknow was how above and beyond Marcos & Damien would go to assist us. They were both patient and understanding when explaining what we needed & made the experience fun. Definently what we received at the 99 store. Thank you Marcos & Damien! Appreciate you.

Went to autozone because my car was having trouble starting. The guy didn't know they could test my…read morebattery, needed help to do this correctly. His manager showed him then disappeared telling him to change it out as it was corroded. He clearly did not know what he was doing, it took 70 minutes to change my battery and I have zero confidence it was done correctly. I will never return to Autozone, I have lost all confidence in them.

They're alright, but a bit on the expensive side for products out on the floor. As for parts, I've…read morefound them to be reasonable. I wish we had a better option closer to home.

Absolutely the best! Im a older female with my grandkids in the car. The youngest not yet 2. Issue…read morewith battery cable coming loose. Bryan spent a good 15 - 20 cleaning the cables and tightening. Auto Zone Barger Thank you for awesome service

I was buying a rubber hammer and the price said it was $6.99 but when I went to check it out the…read morelady said it was $8.99. She said they might've put the hammer at the wrong spot but it wasn't at the wrong spot. She raised her voice for no reason. I recommend not going to this store.