I came in here yesterday thinking I needed a new battery for the key fob to a friend's truck I'm…read morecurrently driving. It started acting up the day before, and I couldn't unlock it. The story of locking myself out of his truck with the keys in my hand makes for a great phone call. I walked in and was immediately greeted by an employee, who was very kind and helpful. I explained what had happened. He took it all apart and asked me questions. Given it isn't my own truck and key fob, I didn't have the best answers. The nicest thing was the employee asked me if I knew about the hidden key inside the fob. Which I didn't until I called my friend when the fob stopped working. I really appreciate when someone wants to teach me something new, and was kind about it. The employee had everything fixed and put back together in less than ten minutes. I asked if we could go outside and test it. We walked out and each pushed the lock and unlock buttons, so it was clear everything was working perfectly. I noticed two other employees who asked if I was being helped and then moved on to the next customer to help them. They all appeared to be as kind and welcoming as the one helping me. The whole thing cost me like $25. It wasn't expensive, in my opinion. He stapled the receipt to a flyer that I left in the truck for warranty purposes. He was happy to put the warranty stuff in my friend's name and phone number. When cashing me out, he asked if I needed anything else. I said, I've never been here. Find me something I can't live without. He told me about a couple specials, although nothing I needed at that moment. But he still tried, and I was happy to hear about all of it. Would I return? Absolutely! The customer service here was amazing. Most of the time when I'm talking about anything car related, I'm met with someone who is condescending because I'm female. It's happened a million times before. But it didn't here, and I'm definitely impressed. It took ten minutes and $25 for the problem to be fixed, with no effort on my part. It was all done for me. I left extremely happy about the entire thing, and would absolutely come back in the future. Review 40 of 2025.

I've been a customer with Batteries Plus for as long as I can remember, and I loooooooooooove the…read morefact that they have any kind of batteries that you need. The trick is to bring in whatever machine you have that's battery-powered, in order to obtain the right kind of battery(ies). I've just now tried to call the phone number, but it says the one I dialed is invalid. Despite the fact that I've called them many times before. Did your phone number recently get changed? I still wanna give Batteries Plus a solid 5 stars. Or better yet? How about 1,000,000,000,000,000,000,000,000,000,000,000 stars! You guys are the best!

I received the best service at the Springfield O'Reilly's. I needed a front headlight and wiper…read moreblades. The clerk, Annette, was helpful and friendly. I was told that they would help change out parts if I purchased them there. I saw the sign that the wipers would be changed but Annette also changed my headlamp bulbs quickly and efficiently. kudos to Annette and O'Reilly's.

Me and my family came in today and we were looking for some help with a faulty wiring harness. We…read morewent in and talked to Cameron who from the jump was very electric and so happy to see and help us. Not only did he help find the part we needed, he got in his hands and knees to help us install the fuses we needed. Cameron was such a great help and such a fun and loving character to help out this evening. He was supposed to be clocking out but he decided out of the kindness of his heart to stay and help our desperate tired selves. Thank you Cameron and thank you O'Reilly. ( Ps- He definitely deserves a raise.)

Never again. Mac's…read moreused to be a great place to buy a car battery. However 2-3 years ago the business changed ownership and they moved locations. Long story short, I purchased a car battery and it failed while under warranty. My car had not been started for over a week. I jump started it and then took it to my mechanic that I have used for years. He did 2 different tests, and told me both tests showed the battery was weak and I would need a replacement. Note...my mechanic doesn't sell batteries. He gave me 2 computer read-outs that showed the battery was weak. I took my car back to Macs and told them what had happened and also told him that my mechanic had said the under-warranty battery was weak. This battery had been purchased from Macs less than a year, so it was under full replacement. First the guy at Macs suggested there must be some type of "draw" on the battery. I told him my prior Battery from Interstate lasted around 4 years so if there was a "draw" it just started to "draw" with the new battery. Then the Mac's guy did some testing and said the battery was still good and not weak. Then I showed him the mechanics report that showed 2 different methods of testing, both showing a weak battery. That's when the story changed and Mac's grudgingly replaced my battery. Then, 1.5 years later with the Mac's replacement battery, and not starting the car for a bit, the same thing happened again. Again, I took the battery to my mechanic and again, he ran 2 separate tests. This time he said the results of one showed it was "average" but the other test said he said showed low. No I'm not going back to Mac's for a replacement. Mac's has lost my business. Bottom line, based on them suggesting there was nothing wrong and me showing 2 reports saying they are low, I don't trust them. I went to a store and bought an AC Delco that has a 4-year total replacement warranty. It costs more than Mac's, but I expect it to last 4 years...even when I haven't started my car for a week.

I stopped here today after my car's battery died yesterday. They were recommended to me by a…read morefriend. I drive a 2019 Subaru Outback and it had the original battery so it was long overdue for a replacement. I called ahead of time to make sure they had one in stock and they did, so I stopped by a couple hours later. I was immediately greeted by a very friendly gentleman who showed me where to park. He had me pop the hood and checked my alternator, then went to get a new battery. He went to work on replacing it after checking the settings in my car. Once he was done he cleaned up the battery acid from my old battery corroding and I was good to go. It came out to a total of $180, $170 for the battery and $10 for install. The man who helped me was very friendly and knowledgeable. He told me what he was doing before he did it so I knew what was going on. He didn't talk down to me because I'm not a man a which was a welcome relief. Note that they won't work on Subarus if they were made in 2020 or later due to how Subaru batteries work now. I didn't catch the whole explanation but it was good to know. The place itself is small and easy to miss but they have everything you would need battery-wise. They do installs for you and make sure it's all working, all for a very good price. I will definitely be back!

I went there looking for an inexpensive battery for a vehicle I was selling I called around town…read moreand everybody wanted a little bit more than what I was willing to pay for 1 the gentlemen let me know what the price was for a new battery and what the warranty was and also gave me the option of buying a reconditioned battery which was in the price range I was willing to pay

Bought two batteries from this store. Installer didn't wire them right and before I left I noticed…read moremy solar system wasn't working. He played around (guessing) with it and got the solar working. I left thinking all was OK but heard a noise while driving and stopped to investigate and noticed some of my 12V house system wasn't working. I was fortunate to be near two RV dealers and one of them could help me. The batteries were a fair price but it cost me another $56.00 to get the wiring correct. I would go back again for the price but only if it was a simple replacement.

I have bought car and van and motorcoach batteries here for decades. They always verify battery…read morecondition before trying to sell a new battery. Long life batteries cost less in the long term or if you will drive the vehicle longer than two years. I appreciate employee courtesy, expertise and integrity.

Amazing customer service. I'm a 60+lady and came in with a dead battery for season....usually trade…read moreguys talk down to me...but not here. Respectful, helpful, found solution. Fabulous place highly recommend

Well let's just say they are the kind of people that hide behind the fine print vs. working with…read moreyou and standing behind there battery's. Make 100% sure that you keep your receipt or they will do nothing for you even though the battery has a date on it. The owner will even hang up the phone on you and end the conversation so he can hide behind his fine print.

Great service and prices to fit every budget! I bought a battery a couple of years ago and had a…read morewarranty issue, they were great throughout the whole process. I highly recommend them and will do business with them again.

These guys are awesome!…read more They did an excellent job getting my truck starting again and are very friendly and helpful. Highly recommend!

Derek is the best. My battery and alternator died 12 hours into a road trip and with his assistance…read moreI got both the parts and labor for a great deal and was on the road again within hours. It felt like he actually cared. So thank you Derek and thank you O'Reilly Auto Parts on 2020 West 11th Ave in Eugene Oregon.

My friend needed an air filter for her car & we knew O'Reilly's could help us out. What we didn't…read moreknow was how above and beyond Marcos & Damien would go to assist us. They were both patient and understanding when explaining what we needed & made the experience fun. Definently what we received at the 99 store. Thank you Marcos & Damien! Appreciate you.

Go elsewhere. No employees wearing masks and no customers wearing masks. And the employees were out…read morefront smoking when we walked in.

From the owner: Whether you're a do-it-yourself mechanic or a professional technician, your local O'Reilly Auto…read moreParts carries the parts, tools, and accessories you need to get your vehicle back on the road. We also provide free store services, including battery, starter, and alternator testing, O'Reilly VeriScan Check Engine light testing, and part installation with purchase of most batteries, wiper blades, and bulbs. Need a specialty tool for a one-time repair? Our Loaner Tool Program lets you borrow what you need with a refundable deposit. Stop by your local O'Reilly Auto Parts store, where our parts professionals are ready to help you find everything you need for your next project.