The owner and sales staff are absolutely wonderful. They make you feel right at home and will do…read moreeverything they can do to get you in the vehicle you want. They also work on cars and their mechanics are the absolute best in the state and that is not an exaggeration.

From the owner: Let Garner-Pierce Autos LLC show you how easy it is to buy a quality used car in Florence. We…read morebelieve fair prices, superior service, and treating customers right leads to satisfied repeat buyers. Our friendly and knowledgeable sales staff is here to help you find the car you deserve, priced to fit your budget. Shop our virtual showroom of used cars, trucks and suv's online then stop by for a test drive.

long post, buckle up!! Kia of the shoals forged my signature and my mother's signature on the…read morewarranty package that I know for a fact I declined when offered. I wanted my payment as low as possible and wasn't worried about GAP ( I have this with my car insurance) or the extended warranty. I planned on selling my current vehicle and putting it towards the principal anyways. I was told by the finance manager that I couldn't remove it because I didn't have a trade in. (I find out later that was not true and went to the GM and had it removed. ) Now here is the problem. I had flexor tendon surgery performed on 9/25/25 (purchased 10/11/2025) so I was unable to physically sign my signature in a legible way for one, as my dominant hand was in a bulky full forearm/ hand splint and I had very limited movements in my thumb due to the recent surgery. My mother never once stepped foot into that dealership so how did she sign her name? The finance manger said it was a wet signature. Not at all possible. It's evident the same person forge both of our signatures on the warranty package also. Next problem, I know I declined the extended warranty. I've had so many issues out of my 2020 Kia telluride. Not 1, but 2 bad alternators, a dead battery, oil leak, I've bought a new housing, new gaskets, changed my oil 5 times in 20,000 miles since I got this car due to low oil, not to mention all the times I had to put more oil in it. 2 bad O2 sensors, and now my transmission is blown. When my step dad dropped the car off at the dealership this morning, the service "professional" very rudely said he wouldn't help them unload it from the uhal hauler. So my step dad and 80 year old grandfather had to get out and physically push this hunk of junk car off, which resulted in my grandfather falling and getting injured On their property. I've called Kia multiple times and told them about my issues and not once did anyone mention anything about an extended warranty. Nobody cared to even look. All they could offer me was to buy my car at today's market value. I only found out about the extended warranty by reaching out to the salesman because I wanted to know where all these extra charges came from. That's when I found out about it. Don't you think if I knew I had an extended warranty from the beginning, I would've cashed in on it instead of sinking nearly $2k into fixing it myself? But to my knowledge, I declined the coverage. I know did. The salesman was great and nothing is directed towards Bryant Anthony. This is all for general manager, finance manager, owner, and service department. This car and dealing with this dealership has been a complete nightmare. I don't even trust the dealership to work on it now. I'm so disappointed and lost all trust in this dealership all together. Kia, just so you know, forgery is a federal offense and I will be seeking legal representation for this, among a long list of other things. If anyone wants to know more, please reach out. I have so much more I can tell you about this dealership and my experience there. I will be posting this review every single day until Kia and I can come to a resolution.

Very good service even if they didn't have the diesel transmission fluid we were looking forread more

GO DUSTIN, KALEB AND JOHN. You guys rock on knowledge of product and customer service…read more Single mom approved store!!!!

The gentlemen working that day were friendly and willing to help me with anything I needed. I…read morepurchased wipers, coolant, and washer fluid and he asked if I got the correct size for my car and was willing to look it up. I knew it from last wiper changes and he didn't insist that he needed to look it up, which was refreshing. Great conversation and great environment.

Good selection of parts. Helpful staff, good prices.read more