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    O'Reilly Auto Parts

    5.0 (1 review)
    Open 8:00 am - 8:00 pm
    Updated 3 weeks ago

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    5 years ago

    I was broken down with a dead battery on my motorcycle and these folks got me out of a huge bind. I am an O'Reillys fan for life.

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    Down Valley Auto

    Down Valley Auto

    5.0
    (5 reviews)

    My vehicle had a belt break that had been recently replaced at another shop. This left me stranded…read moreon the side of i70 in gypsum co. In single digit weather in the mountains is not fun and can be dangerous. Cicero (owner) of Down valley came over personally to the gas station I was stranded. He personally looked at my vehicle. He then took my vehicle to his shop and not only showed me exactly what the problem was, he walked me through everything. He took the time to look at other issues and even some I wasn't aware of. I informed him of what the last shop told me needed to be done to my vehicle and checked those items for me. He took the time to verify some items that needed attention and actually showed me some things didn't need to be done. He test drove my vehicle with me in it and listened to vehicle. In doing so, he heard things that I have been hearing and checked those as well. Cicero is a great businessman, mechanic, and person. I'm very pleased with the hands on approach, taking the time to listen and his honesty. I don't live in gypsum but I have definitely found a shop I will continue to use and tell others to use. Good mechanics are rare and he's proof that they still exist. I'll make the drive to continue business with them. It's definitely worth it.

    I can't believe what a deal this guy gave me!!! My transmission when tout on I-70 not only was this…read moreguy willing to help me but he came and picked me up in eagle and got my car to his shop. Then to my amazement he charged me $150. Less than the five other shops I called in the area. Great job and thanks so much for the excellent service. You guys went above and beyond!!! Can't thank you enough!!!

    Eagle Vail Towing

    Eagle Vail Towing

    4.1
    (47 reviews)

    They were very helpful was stranded on. Highway they came in 5 min reliable, courteous, and…read moreprofessional

    I am writing this review with immense gratitude and a strong desire to highlight the exceptional…read moreservice I received from Eagle Vail Towing. My recent experience wasn't just a transaction; it was a masterclass in customer care during a stressful situation, and I feel compelled to share how outstanding this company truly is. My need for a tow came at the worst possible time--during a busy weekend, with family waiting for me, and my car completely disabled on the shoulder of I-70. The anxiety and frustration were immediate. From the very first phone call, however, that anxiety began to melt away. The dispatcher who answered was calm, empathetic, and incredibly clear. She listened patiently, asked all the right questions to understand my situation and location, and provided a transparent, fair quote with no hidden-fee pressure. Her reassurance that "we'll take care of you" wasn't just a phrase; it felt like a promise. The true heroes of the story arrived right within the quoted window: the tow truck operators ( John and Sean ). I cannot overstate their professionalism. They introduced themselves warmly, immediately put out safety cones to protect the scene, and explained every step of the process to me. They treated my vehicle not as a broken piece of metal, but as my personal property, handling it with meticulous care. There was no rushing, no carelessness--just skilled, deliberate work. They even asked if I had any personal items in the car I needed to retrieve before securing it. What impressed me beyond their technical skill was their genuine kindness and demeanor. They could clearly see I was stressed, and they alleviated that not with platitudes, but with competent action and respectful conversation. They were friendly without being intrusive, professional without being cold. It transformed a potentially miserable hour into a bearable, even educational, experience. They ensured I had a safe ride and clear instructions on where my car was being taken and what the next steps were. The entire process, from the initial call to the final drop-off at the repair shop, was seamless. The billing was exactly as quoted, with a detailed, easy-to-understand receipt provided electronically. In a world where service industries often over-promise and under-deliver, Eagle Vail Towing is a shining exception. They delivered on every front: punctuality, transparency, technical expertise, and above all, human decency. I wholeheartedly recommend Eagle Vail Towing to anyone in the Vail Valley or surrounding areas. You are not just getting a tow; you are getting peace of mind. They turned my emergency into a demonstration of what excellent service looks like. Thank you to the entire team at Eagle Vail Towing--from the compassionate dispatcher to the fantastic roadside crew--for your invaluable help. You have a customer for life, and I will be singing your praises to everyone I know. Five stars are not enough!

    O'Reilly Auto Parts - autopartssupplies - Updated July 2026

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