A good update…read more.. Some bloke at this Napa sold me a cabin filter for my Jeep on 12/31/2023. I didn't check it before I left because I was going to take care of it New Year's Day. Went to change it. The filter is completely different than the previous Napa-sanctioned one. It didn't fit. It's too thick. It's not the same quality. Made in a totally different country. So I returned it today (1/2/2023). Complained to a different, much more professional male employee. He quickly rectified the situation by quietly admitting the wrong one was sold to me. He proceeded to pull the new one out of the box. I confirmed it was the correct one. Got it for a straight exchange even though the new one was a few dollars more. Same old story. New year... It pays to know who to talk to. The real car guys/girls.

Good store. Good service and well stocked. I needed an engine and cabin filter for my truck. They…read morehad a selection of different quality and prices.

Don't go here. They charged 150.00 an hour for labor . Charged 2 hours of labor for about 30…read moreminutes of work replacing an oil pressure switch that i purchased and had them install.

By far the worst service station I have ever had the displeasure of dealing with…read more Owner was a condescending rude pompous ass. Vehicle required 2 minor parts that retail in a parts house would have been less than $80. And should only have taken less than 2 hours to install. They quoted over 4 hours with an estimated total of $997 before tax! When questioned about the outrageous estimate the owner came out of hiding and was a complete dbag. Condescending as hell and once he was pressed to guarantee his work his response was that he wasn't comfortable working on the vehicle. To which I responded I wasn't comfortable with his shop performing a $1000 hope and poke on my vehicle. The whole time the owner just chuckled when I asked if anyone had checked the ground on the fuel pump. He insisted that that's not how things are done. Paid $124 for a diagnostic that pulled the exact same codes I provided them when I showed up. Had the vehicle towed a second time to a garage about a mile away. Even though they were about to close they didn't hesitate to check the ground on the fuel pump and once they tightened it up the vehicle popped right off. No charge. I asked the new garage what it would cost to install the two parts master tech insisted I needed and was quoted $300 parts and tax included. I would rather set me vehicle on fire and buy a new one than to ever do business with master tech again. It was painfully obvious to me that attempting to taking advantage of travelers and out of towners seems to be an essential part of their business strategy. I wouldn't even trust them to check my oil let alone change it. Buyer beware!

First time going there for my oil change and Rodger was very attentive and the guys doing my oil…read morechange and service were so helpful. I had limited time to get an oil change and my usual spot was packed and was driving by and I stopped by and Rodger was so informative and attentive to all my questions. Gave me suggestions on the high value items they offered. I will definitely be going back not only because of their customer service but their fast service. Thank you to Rodger and all the sweet gentleman that work there.

My significant other drove down to Hobbs to meet my family. Right before we went on a weekend trip…read moretogether, though, he expressed the need to get the fluids on his SUV checked, and the oil and filter changed. He refused to go to the place that I have been going to because apparently he has an ex girlfriend who works there. I joked and said good I'll have a chat with her next time. He didn't think I was funny. LOL. I drove here on 6/23/2023 so he could go inside to check in and tell the service manager what he needed done. I thought we could just stay in the vehicle, but apparently not. I didn't see any signs, telling us exactly what to do. We arrived at ZK Express at around 10 AM. We waited maybe at most 5 minutes as all lanes where occupied. The entire process probably didn't even take a half hour. He declined to have his air filter replaced. The rest of the bill came out to about $93. If he had issues with their work, he would have told me but he made it back to Colorado just fine. The two employees that I interacted with while we sat in the SUV were very respectful and worked efficiently. Also, this is huge for me as my "second dad" and my ex-husband both used to work in car shops: theirs is fairly clean. Not messy or trashy. I drive my brother's full-sized diesel pickup often - at least 8 times a week. He recently got a full detail cleaning on it here - ZK Express did an excellent job getting rid of dog hair, kid prints, and junk food out of the cab. No clue what he paid, but it might be worth it every few months or so. Definitely putting this place on my list.

Rain was in the forecast for the last day of April in 2026…read more In my mailbox, I received a few coupons to the new Big O Tires that opened last Monday. One coupon was a buy one get one free windshield wiper. So I went and checked the place out since my wipers have seemingly went kaputz... The place wasn't too busy mid morning at about 11:30. As soon as Logan, a friendly employee, said they didn't have any in stock. I should've just left because I wanted them in that moment. But I was waited patiently until Logan found for me some that would have came from O'Reilly's. A MasterPro pair would have been under $43 - not even mentioning the coupon. He didn't tell what size they were, though. I have never tried that brand of wipers, however, Logan said he's never heard any complaints about them. I didn't tell him this, but I thought, "Thanks, but I'll just head to town and get them myself and not have to wait a day since the rain has already started." Might price out some big o' tires here someday. Check them out in their "Big O" new shiny building just outside of Hobbs, NM, on the Carlsbad Highway. Closed on Sundays.

Good work donevon my truck:) recommend thier service, friendly helpful people there:)read more

The Prime Lube in Hobbs, NM, opened up right before a nice winter storm rolled through…read more Today, my company sent two of our trucks up there for full service oil changes. My boss went there after our meeting in mid-afternoon. He left my office at about 1:30 and I received an emailed invoice at 2:36. Not bad! I'm happy to report that we have a happy boss - "I'll be going there again." The crew was thorough, but quick. No issues. The diesel truck was a bit higher ($219.66) for the following: + engine oil drain & refill + oil filer + air filter + and labor The other truck is a Chevrolet Silverado 2500. Its total came out to $124.77. They provide detailed notes on their invoices as well as the names of the services technicians. My other boss lives in Seminole. A second location also recently opened there that is equally efficient! I'm a fan... especially since I don't have to listen to men whine and moan about their "trucks not being worked on right." Lol.

I greatly recommend this place for your oil changes on your vehicle. Quality of service was…read moreawesome. You can wait in you vehicle while while you are being serviced. I was there for roughly 10 minutes when they started in an out. They explain the types of oil and how long you can go before the next service. The value of there service you will have to see for yourself. i am a happy customer.

Skilled techs who know how to fix a truck and do it relatively fast with a smile for a fair price.read more

I hate being mean to small town businesses because I recognize that everyone is doing their best to…read morestay afloat. That said, I called Bigotes for a pre-purchase inspection on a vehicle. The "tuner", Jose, conveyed to me that he was the only tech in the area who knew how to work on this particular model. The inspection report comes back with one major issue and everything else in great shape. When I receive the vehicle, the suspension is bouncy and rattling. Brakes are pulsating. Parking brake doesn't hold the car if pushed by hand. And it feels like there is drivetrain noise as well. Also "fluids checked out", but an entire reservoir is empty with a cap missing (seller later tells me, he's been driving it that way for months). The car has already been purchased and transport paid for. When I called about this inspection being faulty, I got an apology. But that was it.

Great experience! Very professional and friendly! They did an awesome job with my husbands truck!!…read moreDropped the truck off that morning and was done by lunch! Sounds perfect! Highly recommend Hobbs Muffler Shop!

These folks are first class!…read more I came in on a Friday afternoon, passing through Hobbs, with a serious automobile problem. Alex quickly diagnosed the problem, gave me an estimate, and got permission from his boss to squeeze me in to an already full schedule. The part arrived early Monday morning , and I was on my way in two hours. Highly competent, customer oriented, and willing to do good work for a customer they probably will never see again. First class!