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    O'Reilly Auto Parts

    1.0 (1 review)
    Open 7:30 am - 9:00 pm
    Updated 1 month ago

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    11 years ago

    They are incredibly rude and unhelpful. They also will not accept credit card payments by phone.

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    St James Auto & Truck Parts - Inventory Bay

    St James Auto & Truck Parts

    (4 reviews)

    SCAM SCAM SCAM! This place is the absolute worst. Do yourself a favor and shop anywhere else!…read moreNot only is the customer service the worst I've ever experienced, but they also sell damaged products listed as "working" -- total false advertisement! We bought a set of car seats they claimed were black leather power seats in good condition. They sent us photos and confirmed this over the phone. We paid while on the call and were told the seats would be ready for pickup. I explained we were 1.5 hours away and leaving immediately. When our driver arrived, they said the seats weren't ready because they were "too busy." We had clearly confirmed they would be pulled beforehand. The driver waited, but they didn't know how long it would take. He had to drive back empty-handed. Later, they called and said the seats were now "ready" -- left sitting outside in the rain. The driver had to return, wasting another 1.5 hours. When we finally got the seats, they were NOTHING like promised: * Torn, scratched, and cracked leather * Damaged stitching * Power functions didn't even work When we called to address these issues -- the false advertisement, the 6 hours of wasted driving, and them leaving paid items out in the rain -- they laughed on the phone and acted like it was normal business. No apology, no discount, no accountability. And then it got worse. When we opened the invoice they emailed us... under the customer name line, they had written:"CNT AS BTCH."(Yes, you read that right.) I called back, asking to speak with a manager. The employee laughed hysterically when I explained what was written. No apology. She put me on hold, then came back and said no managers were available -- but I could talk to Dena, the person who wrote it. I said I didn't want to speak with someone who wrote such a disgusting slur on an invoice. They said it was the "only option" and then hung up on me. I called back -- they hung up again.I called again -- they put Dena on the phone, and she mocked the situation, laughed, and joked about it with other employees laughing in the background. I've never in my life experienced such: * Unprofessionalism * Disrespect * Dishonesty * Harassment No one at this business has taken any accountability or tried to make it right. Instead, they harassed me, laughed at my concerns, and made it worse at every step. I will be reporting this to the Better Business Bureau, and sharing this experience on every platform possible to warn other customers. AVOID ST. JAMES AUTO & TRUCK PARTS / PRP CDC AUTO PARTS COMPANY OF ST. LOUIS! If you value your time, money, or basic decency -- stay far away.

    Quality parts and service. Highly recommend using this business for any parts that are needed…read more Wonderful customer service!

    Ed's Towing Garage and U-Haul - Ed's Towing & Garage

    Ed's Towing Garage and U-Haul

    (9 reviews)

    We had a dead battery at the bank parking lot in Ava, Missouri the first week of June 2026. We…read morecalled AAA (2nd call for help in 25 years of membership). We gave the information on our location, our description of our vehicle, our contact number and we're reassured that Ed's Towing were coming out within the hour of our call. We were able to track the tow truck via our cell phone which started at an ETA of 60 minutes. We watched on the cell phone that the time got closer to our location and when it said ETA of 5 minutes we thought help was on the way! After two of us in our 80's stood in the 89 degree weather along side our vehicle we NEVER saw anyone arrive to help! We were at a corner of the parking lot and could see in all directions! After we realized from our cell phone the driver got further away from us and was headed to some unknown location we had to find help elsewhere! By this time we were into this situation 1 hour 45 minutes! On the initial call to AAA the contact person assured us the tow truck driver WOULD HAVE OUR CELL NUMBER AND WOULD CONTACT US IF HE WAS HAVING TROUBLE FINDING US! I hope this review will help someone else to think hard and long BEFORE THEY Use ED'S TOWING SERVICE IN MT. Grove MISSOURI

    My husband had an employee break down last night and called Ed's Towing while he was on his way to…read morehelp. Ed's Towing actually arrived before my husband did, which says a lot about their response time. The service was extremely fast, and the driver was very friendly and easy to work with. You really can't ask for more than prompt, professional, and courteous service, especially in a stressful situation. Highly recommend!

    O'Reilly Auto Parts - autopartssupplies - Updated August 2026

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