Called them to ask a question Sunday June 5th man was so very rude and said "No we do not carry…read morethose go to a dealer" He was absolutely hating his job today. Called Higginsville store and not only had a friendly guy but he had ability to order what we needed. Little further to go but well worth it!!!!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Be careful with this shop. Took my truck in to get a bad wheel bearing replaced, which was covered…read moreby my warranty (with $100 deductible). Since WK only turned in part of the bill to them I was stuck with the rest of the bill ($100 deductible and extra $300 WK said they wouldn't pay). Part of the charge, which wasn't explained to me before hand, was a $150 diagnostic charge for telling me the wheel bearing was bad when I told them that when I dropped it off. Let me see??? diagnostic - they shook the wheel and seen the bearing had play. I had to pay the extra bill that wasn't turned in to the warranty company (I called, they told me what was turned in, $700 of a $1000 bill that was given to me) to get my truck out of their lot. I've been doing mechanical work in both the military and civilian community for 50+ years, I know what I am doing. I will never be back again. That will teach me to go to my regular mechanic from now on.

I have brought my car in for detail many times and have received top notch care each and every…read moretime! They're extremely reasonably priced and do an amazing job!! Thank you so much to all in the detail department!!

My experience with them was horrible. I gave the one star because that's the least amount I could…read moregive. I ordered a rather expensive part from them which was a large freight item that came with a very large shipping fee to have it shipped to Tennessee where I live.On top of that I had to pay extra for residential delivery. The item didn't arrive on the scheduled delivery day. Gilpins wouldn't even take the time to help find my item. Found it sitting in courier warehouse in Atlanta still with no help from Gilpins. Delivery was finally made at 11:45 at night. A special one stop delivery just to me to keep me from calling corp. office. The courier company Gilpins was called Estes.And the extra fee Gilpins charged me for the residential delivery. The item was never delivered to my residence. The special delivery I mention took place at 11:45 at night at a business down the road from my house with only 1 older gentlemen driver to somehow unload a complete rear axle assembly by himself and not even at my extra shipping fee residence. So then I had to wake friends and family up get them to come all the way over here which had to be after midnight by this time to help unload this from the delivery truck by hand then on to my truck then every one load up and come on to my house to help unload it. the thing was on a pallet and wrapped in plastic and that's the way we left it till morning. Morning came we unwrapped it and as if we hadn't been thru enough headache with this already but now with it unwrapped and daylight we see one side doesn't even have the parts on it. Called Gilpins and they refused a refund even though the site says they have a warranty. They even refused a partial refund so I could go buy the parts the didn't ship. After all the shipping mess couldn't even get anything back on that not even extra I paid for residential delivery. They did hang up on me every time I called for weeks. Maybe just trying to be considerate of my long distant phone bill (ha ha ha). maybe they felt bad for screwing over a girl all the way in Tennessee . I think theres probably a real special place in hell for people who do other people like that. The final outcome for that incomplete "complete rear axle assembly" is the real icing of all this. Already having to purchase all the parts for that one incomplete side at our own cost of course we decided to replace all those parts on the other side too that way both sides were new. Spent hours researching to best oil for the rear end. Spent over $80 just on it. Which ends up pouring out on the ground because SUPRIZE INCOMPLETE SIDE WAS INCOMPLETE BECAUSE IT WAS BAD FROM THE START I SUPPOSE. Just that one side that came incomplete has had 3 different mechanics 3 different shops new parts each time and that amsoil just pouring out like the jed struck oil again. No one could get it to stop so I ended up having the original axle assem rebuilt and put back. After all that I wouldn't even buy a valve stem cap from them or recommend them to my worst enemie. And I hope they find that before mentioned special place one day that was probably created just for them anyways. One last thing id like to add... Gilpins advertise that they Hold memberships in the Automotive Recyclers Association and the Missouri Auto & Truck Recyclers organizations. I personally called both organizations using the numbers and links from the Gilpin website. The recyclers ass. said Gilpins were not members and seemed rather upset to find out Gilpins was using their name and logo. The Missouri Auto & Truck Recyclers said they would look into it and contact me back but never did.

From the owner: Gilpin's Auto Parts of Marshall, Missouri has been in business since 1987. The reason auto and…read moretruck recyclers stay in business for so many years is they strive for customer satisfaction, before, during and after the sale. Used auto and truck parts are guaranteed for a 90 day warranty period. Holding membership in the Automotive Recyclers Association and the Missouri Auto & Truck Recyclers organizations give Gilpin's the certification and training to insure the customer gets the right part on time and in the condition they need to repair their vehicle. The most important tip on buying used or salvage parts is to buy from or through an established and trusted used auto parts provider like Gilpin's Auto Parts is committed to doing whatever it takes to stock or find used auto parts to satisfy your needs. They process and sell only the quality used parts then crush the rest for scrap metal. All Cars Run on Used Parts! Why Buy New When Used Will Do?

Emailed them on Tuesday Dec 30th asking about a seat for my vehicle. Received a response in 20…read moreminutes! Excellent Customer Service and part was shipped quickly and in Grade A+ shape upon arrival as it was described. Highly recommend Anthony here!! Photos of the seat received installed in my vehicle! So much better now!

County Line has great service, numerous parts to choose from, and is family owned and you can tell.read more

The proud owner of the rudest female worker ever!! I've been in this store about 30 times over the…read morelast several years unfortunately, approximately 25 of those the "she-beast" was working. Its terrible. Today, i saw her there and something was telling me to turn around and just leave... i shoulda trusted my instincts. This troll was fully amped and I COMPLETELY REGRET setting foot in there!! Here is a breakdown of how it goes for me every single time I see this poo-bah: I walk in and she says, "May i help you?" The second i show her what i'm looking for, "we don't have that and i cant order it. Go to a dealership." And without even missing a beat she follows with, "Bye! Have a nice day" as she walks away from the counter. Im left standing there like the poor Monopoly man awe struck by the lack of effort to search for anything. I honestly don't know how she keeps her job. I've seen her do the same thing to other customers. And I have never seen her be nice to anyone. I work on base and order A LOT from this little store but moving forward I'm definitely going to have to rethink this strategy. I have had enough of being talked down to and sh^t on every time I go in. I've met some really rude people in my life but this one tops them all. Word of mouth goes along way in this state, and I'll definitely be passing on how big of a wretch this woman is!

Warrensburg NAPA always has the parts and are always friendly and helpful. Great staff , great…read morestore!

I needed an actuator for my truck, I went to orielly and it was 88.99, so I went to auto zone and…read moreit was the same price. I told them I went to orielly first to see how much and then came to auto zone to compare prices and the manager Brian gave me a 20 percent discount coupon for coming to them