I have always had a good experience at Auto Zone in McHenry. The prices are better than around…read moretown and the staff is very helpful. I recently purchased wipe blades and Erik was kind enough to install them. Thank you, Erik!

The staff are awesome, the manager Erick is extremely knowledgeable and helped me change my…read moreheadlight bulb in the dark right before closing and absolutely saved my night. Thanks again!!!

I found myself in their parking lot early A.M (car just died) anyhoo as I am in tears the manager…read morepulled in. He immediately approached me to make sure I was ok. I told him what happened and I couldn't help but cry because this was during Covid I was pretty much homeless with my husband living at the Drake Motel and had no income. (I was on a job hunt and my husband's disabled) I got the call saying it is my alternator but ALSO was given the best news I could have that not only touched my heart but helped me remember..."There ARE kind people out there still." Their own employee Carlos along with Mike I believe paid for the alternator and the labor with the money in their own pockets!!! You want your auto fixed by Mechanics go elsewhere however if you want your car fixed by not only great mechanics but mechanics and a business that has HEART Come to Northtown Auto Thank you SO MUCH!!!!

I am actually a heavy equipment mechanic but prefer to not work on cars after doing similar work…read moreall day. I totally trust these guys and have been taking all my cars here for years and honestly never felt they try to take advantage of me. If I did I would remove my car and leave a poor review. They may be a little more expensive than some but I think you pay for what you get. In my industry we have a sign in out office that reads fast, cheap or good... pick two because you can't get all three. I have tried another shop in McHenry a few years ago that a friend recommended. The car was there for 3 days and I called because I hadn't heard anything. They stated that they were going to look at it the next day ( 4 working days later). I picked it up and brought it to North Town and was driving it two days later. I really have never had a bad experience here and do trust them.

After buying a 11 equinox Lt. 25 miles later smoking ​. Found out that after a oil change won't…read moresmoke until 25 miles later. They new this because it just had a oil change.

My experience with Rose Auto Sales was pleasant and straightforward. My salesperson, James, was…read moreeasy to work with--and no games were played. I am very happy with my purchase!

Do not recommend taking your dirt bike/parts there I took my forks there told me he fixed them they…read morestill leaked said he did a rebuild on the fork didn't do that took it there again same problem.Took it apart myself all the seals where damaged along with the snap ring so I decided to do it myself the right way not half assed like they did..... . sorry not sorry

Can't say enough good things about Big Kid Powersports. Mike (co-owner) is a great guy…read more Can't beat the prices on some of his Jeep aftermarket parts! Especially LED lights! Thanks! I'll be back for electrical wiring on my Jeep soon!

I strongly advise avoiding this dealership at all costs. My experience was nothing short of…read moreappalling. They seem to have little to no understanding of customer satisfaction and appear to thrive on selling cars with preexisting issues. When you contact them to address these problems, it becomes clear that their true intent is to profit from your misfortune. They are well-versed in their legal rights and clearly know how to exploit them, walking the fine line of what they can get away with. Promises made during the sale quickly turn out to be empty, leaving you feeling deceived and powerless. The behavior of the individuals I dealt with, specifically H**di and Jo*, was deeply unprofessional and outright disrespectful. Instead of addressing concerns, they resorted to projecting their insecurities onto me as a customer--calling themselves "pieces of sh*t," hanging up mid-conversation, and even handing the phone to other "customers" to insult me. There's also a potential violation of two-party consent laws, as they may have recorded conversations without my knowledge or agreement. They later attempted to use these recordings as a form of intimidation, which is completely unacceptable. (The last statement is alleged, but I do know that they decided to let to me know, mid-conversation, that they are recording our conversation. And you think this is an internal system....it's not. It was done on a personal cell phone). This business epitomizes every negative stereotype about "used car salesmen." If there were a negative star rating, this dealership would deserve it. They prey on customers, overcharge for their products, and deliver some of the worst customer service I have ever encountered. Save yourself the headache, frustration, and financial loss. Take your business elsewhere.

I highly recommend Auto Outpost North. I have purchased 2 cars & love them. I have had no problem…read morewith them & actually traded in the last one for the new one. I worked with the owner, Joe Perlin, who was great. One of the running boards isn't working properly & he is replacing it. If you are in the market for a new vehicle, go look at what he has. They are beautiful cars, reasonably priced.

I was here a couple weeks ago trying to figure out my antenna on a 98 Honda Civic. I bought one…read morefrom the autozone in Crystal Lake that was supposed to work but did not. I returned it to the Cary Auto Zone with out the receipt. There is some kind of code on a receipt that allows another store to access the other store to make the return but with no receipt, the code was no place to be found. The employee at the Cary Auto Zone took some time to call the other store to have them look up what purchase and get the code. Then the Cary Auto Zone employee made the return for me. I was not expecting that kind of customer support on a $10 item. He was very good to me. I only wish I had gotten his name so everyone would know who he was. He was fantastic and a credit to Auto Zone and there hiring practices.

Thank You Galvin! I can see clearly now!! If anyone needs any advice on your car, Ask this young…read moreman Galvin at this store. Kid is very sharp!! Thanks again!!!