Joe was clearly knowledgeable in his trade. A true expert and a true conversationalist. Joe made…read moreour experience of just coming in to have an exhaust manifold resurfaced extremely fun. We will definitely return to this establishment if we find ourselves back in the area in the future, and we will make sure to stop in to talk to Joe!!

From the owner: Automotive Supply Co Provides Paint Supply, Custom Colors, Color Matching, and Color-matched Spray…read moreCans to the Appleton, Wi Area.

Guy sold me a LED headlamp and it was not the correct one. Went to return it less than a couple of…read morehours later and was told I can't even though it was the same worker, I had a receipt, and the headlamp packaging was never opened. Called customer service and they said I can return it but only to another store because I said that's BS. He was the manager and could have took it back but just decided not to.

I stopped in for windshield wipers. I used the search thing in the wiper area to find the right…read moresizes and whatnot. I double checked. The guy working told me I got both of them wrong. Weird. He got me the right (?) sizes and helped me in the sub-zero temperatures by quickly installing them on my car.

Returned a defective part I bought from them, they won't give me my money back or exchange the part…read more.

From the owner: Specializing in: - Scrap Metals…read more- Recycling Centers - Used & Rebuilt Auto Parts - Automobile Salvage - Junk Dealers - Automobile Parts & Supplies - Metals - Scrap Metals-Wholesale

What a gem. I would rather come here than the other chain auto stores for the personal service I…read morereceived. Not only were their prices a whole lot better but they also carried my parts to my vehicle. I had bought some brake parts for my vehicle. Pads,rotors the whole shot. I had trouble getting the rear pads to fit. I called them up and they came out... To my house... With an upgraded set of pads that fit. No extra charge. Apparently there were two different style of pads for my vehicle. What awesome service! Customer for life here!!! Will recommend them to anyone!! Top notch!!

Found parts for restoring my old cars. The counter people are very efficient at finding the parts…read morethat other stores said where not available.

Superb staff, know what they are talking about Fast friendly…read moreservice unlike Orielly's (check my review there) Prices out do competitiors as they price match Even if they do not have it they can get it locally same or next day with no shipping costs added

Great people. Great service!! 100% Recommend. They are very professional, nice, and hard-working…read more They do excellent work!

Great service. Installed cruise control in my 2023 Chevy Truck. Thank you works great. Recommend…read moreEricksons team for everybody who needs them.

AWESOME SERVICE! A man name Hector helped me out, BIG TIME today! It was raining outside (hard and…read morewindy, YARG!) and I needed help with my taillights. All I knew was that I was tired of being pulled over, and I couldn't wait any longer for my appointment with the repair shop. Hector put on his rain gear, came out, did his JOB (which he did extremely efficiently too!) and along the way, saved me A LOT of money and time! Turns out that the taillight on the driver's side just had a lightbulb that wasn't fully screwed in! Lol! That's it! Lol! He even showed me how to do this stuff on my own too! Plus, he was very pleasant about the entire experience too, which is really, REALLY rare these days. All in all, Hector is AWESOME, and I would rather come here for auto SERVICE, rather than whatever they call it at that "advanced" place.

The team at the Neenah location on Commercial Street is excellent. I went in around 6pm on 3/20…read morebecause my Lexus sedan check engine light came on. Dylan gladly came out with his computer, ran the code check and determined it was a "fuel cap" issue. He came outside, adjusted the fuel cap, cleaned the cap and my fuel tank filler neck area and exhibited positive customer service throughout the experience. Dylan gave me some helpful tips and I was on my way in less than 15 minutes. I HIGHLY recommend this location and AutoZone!

(Original Review) The wheels would have been great, if…read morethere hadn't been a manufacturers defect. Unfortunately, we bought the wheels a couple of months before installing them, assuming they would be great. When it came time to install them 2.5 months later, we found out there was a bad manufacturer's defect in one of the wheels that could be seen with the naked eye. Also, it was severely out of balance and the wheel cap didn't fit. Customer Service was super lacking. Phone number just leads to voicemail or referral to email them. Emailed them, and they basically said "not our problem, it's been over 30 days, you have to contact the manufacturer." So, we did, and the manufacturer's representative said "it's no big deal, we will replace it, but you do have to go through Custom Offsets." Ultimately, the ONLY option they gave us was: We had to pay for another new wheel, wait for it to arrive, make an appt and pay to have the tire swapped, and pay for shipping to send it back so they could "inspect it and refund us." Long story short, they sent updated every 2-4 days for nearly a month saying "the inspection hasn't happened yet" (keep in mind, the defect was VERY apparent). Finally, we called VISA and submitted a dispute (after 6 weeks of back and forth with this terrible company). They looked over our documentation and agreed that Custom Offsets was wrong, approving the dispute amount for the one extra wheel we were forced to purchase) Ironically, the SAME DAY VISA opened the dispute, we received an email from Custom Offsets saying the inspection was "complete" and the refund was being issued. I have to believe this was NOT a coincidence. I guess you just have to get the big dogs at VISA involved before they quit playing games with you. Save yourself the time and effort and buy from someone else. (UPDATED REVIEW) After posting reviews online, a representative from Custom Offsets reached out with a sincere apology for our troubles.  He was very nice, and even offered to send out an extra wheel for future use in case it is needed.  This gesture was appreciated, but I do wish they had put more of that effort in the first stages, before having all of the troubles along the way... It would have been the difference between a 5 star review and a 2 or 3 star... We understand that things happen, but the response from the company makes all the difference.

Payed hundreds of dollars for a rim that turned out to be the wrong size, tried to return it and…read morethey claimed a tire was mounted when our shop said they didn't mount one, then I get told we can pay additional money to get the rim we can't even use back or just be out the hundreds of dollars with no rim... meanwhile throughout the process I asked multiple times for help figuring out the correct rim size and not once did they help with that. So still driving on a cracked rim out of necessity with no clue how to figure out what size I actually need.

Shit service treat you like you know nothing Say they can…read moreget the part for you for tomorrow, they end up never ordering it Or charge you extra because of shipping Staff is generaly rude to customers in the store. Only price match if competitors have it in stock Management could care less if you are satisfied with your experience or not Only warranty parts out if you are a rewards member Go to AutoZone thats my advice

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!