Poor customer service by older bearded man. Could care less, was cursing and for sure won't come…read moreback to shop here.

Had some repair items there for six months. Finally done. The repair guy told me no charge for…read moreone item. Went to pickup they changed me for everything. Then the one item had the same issue that I took it in for. Went back and the red head guy I thought acted smart with me. Told them that it was not fixed and wanted my money back. The red head guy acted mad. He did give me my money back on the one​ item but he is the one that put it to me on the other. Will not go back.

Just passing through, but the local bp gas station had a bad batch and got water all in our fuel…read moresystem. Didn't catch his name, but guy with the beard was super cool, friendly and very professional after a day dealing with amateurs at bp, the towing and the motel we had to stay at due to our troubles. Unfortunate situation, but very happy with the service they provided.

Five-Star Review for AutoZone Auto Parts in Madisonville, KY…read more I've been helped many times by the team at AutoZone in Madisonville -- both the gentlemen and the ladies -- and I can honestly say they've never let me down. Every time I've needed something, they've taken the time to explain what I was buying and how it worked. That kind of care matters. I invite my entire circle -- friends, prayer group, and business associates -- to stop in and see firsthand how they treat their customers. You'll be met with respect, clarity, and genuine service. I've never had a problem with them, and I hope I never do. In fact, I know several service centers that recommend AutoZone, and to me, that speaks volumes. It's a place where trust and reliability still mean something. "Whatever you do, work heartily, as for the Lord and not for men." -- Colossians 3:23 This team lives that out, and I'm grateful. With gratitude, Martha Grace in Action

I would like to thank the folks at this store, Josh, Austin & Tiffany for their help with a lawn…read moremower battery that the manufacturer no longer carries. They were able to replace the 12 volts inside, so the battery is ready for mowing season. They even gave me a mini-lesson on soldering. Awesome!