My 2009 Ford SportTrac Adrenalin recently developed a cracked engine block and I was in desperate…read moreneed of a good mechanic to remove the old engine and install a "new" one economically because I had just recently purchased a new car for my wife and I didn't want to be in the position of paying for two new cars due to hers' being totaled in an accident and my truck being out of commission as well! Plus, my truck is kind of unique and I wasn't quite ready to let it go! Dusty and his crew at Shelton's Automotive were recommended to me by another repair shop that couldn't fit me in and I don't regret contacting them at all! Dusty was up front and transparent in our initial conversation and after my engine arrived at his shop, they started on it immediately and had it repaired in less than a week. They even fixed an issue with my air conditioning and kept the overall cost at a minimum! So if you're looking for a dependable, reliable and honest shop for your car repair needs, you definitely won't go wrong choosing Dusty and Shelton's Automotive!

I can't say enough good things about Shelton automotive. Prior to being led to Shelton Automotive…read moreI'd been messed over 3x. Dusty is a down right good and honest man! He didn't sugar coat anything! Everything he told me to expect was accurate & he didn't charge me a arm & a leg. I've run across some people who wanted the whole torso.. If you're in need of a great mechanic Shelton automotive will take care of you.

Tim at Auto zone provided excellent customer service and referral for an honest reliable auto…read moremechanic. Auto zone will have my business for any auto needs I may have.

We bought a battery from Autozone with a two-year warranty. We had to replace it within the…read morewarranty period. One year later, the replacement battery was leaking acid, and the car wouldn't start. This place went out of its way not to honor the warranty on the replacement battery, arguing that the warranty was already honored, even after telling us that the model they put in as a replacement was known to be repeatedly unreliable. The right thing to do would be to suck it up and replace the defective crap they put in our car with a working model. Doing the right thing is apparently not on Autozone's agenda.

Spent all afternoon trying to buy a use car only to be told at closing it was a salvage title that…read morethey knew about all along. Not happy.

Busted the leaf springs on my cargo trailer last night. Took everything apart and went into the…read morestore first thing in the morning. They got me the right parts so that I could get my trailer back on the road within an hour. These guys were awesome, professional, and knowledgeable. Hopefully I don't ever need to use their services again, but if I broke down in this area, I definitely would recommend stopping by if you need trailer parts.

From the owner: Frost Trailer Parts provides truck and trailer parts and accessories in West Monroe, LA.read more

These guys are the best!! Took care of our need, in a flash! excellent service, too! Top notch!…read more Go see them! They will take care of you! Gayla

What an amazing example of customer service and generosity. We were in town for a funeral when the…read morecheck tire light came on. They apologized for the wait and pulled our car into the service bay and removed screws from 2 tires. No charge! Thanks RNR!

Highly recommend! Great service, very knowledgeable, fair pricing. I've taken my recent and my…read moreprevious vehicle to them, and I'll keep going back.

The absolute best in the state of Louisiana! I wouldn't trust anyone else with a vehicle!read more

I was looking for a used engine for my car. It was supposed to take a week. It took three months…read more When they were trying to get the sale, they sounded very nice on the phone, very respectful and accommodating, personable. They won my business primarily because they were nicer than the other companies who sent me quotes. But now I feel I have to warn people: If you must order an engine online, my opinion is that you shouldn't do it here. I ordered an engine for around $1000 to be delivered in a week's time. After a month of growing rental car expenses, missing tracking numbers, frustrating attempts to get answers, misinformation, a lost engine, a couple very tense phone calls, and the promise of an even better replacement, I installed the engine and got permission to service it, only to find the engine did not work. At that point, they tried to claim I voided the warranty by servicing the engine, despite their explicit permission to do so. They offered an extremely low settlement, and when I counter offered, they stopped returning my messages without ever providing even a refund. When I contested the charge with my credit card, they still would not respond to me or the lawyer I eventually hired. They left me holding the engine, allowing me to run up storage costs, until nearly ANOTHER month had passed, at which point, completely unannounced, they sent a yard to pick it up; their representative just showed up at my mechanic's door and asked for the engine. What was supposed to take one and a half weeks and cost $2200, start to finish, ended up costing me nearly three months and well over double that total in cash expenditures alone -- not to mention the countless hours and the stress I spent trying to rectify this, or how that impacted my job performance and therefore future employability. Do yourself a favor: find a mechanic you trust who warranties engine installations, then have them order your engine. I believe it's not worth dealing with companies like this.

I ordered a motor from King's Auto Parts. Keith King gave me a lame excuse that his credit card…read moremachine wasn't working and that his paypal account was down, so I should send a money order in his name. I was supposed to have it for a race the next week. After a week went by and no answers to my phone calls, Keith King finally called me and said the motor that he was going to send was no good. He asked me if I wanted him to keep looking for a motor or refund my money. I let him continue to look, but asked him to stay in contact with me. after a week I called him to see if he found a motor. I never got a call back. Finally 2 weeks later he called me and said he would reimburse my $630. It's been over 2 months and I still haven't seen the money. He is a complete thief. He has now disconnected his phones. I can't believe people can get away with crap like this without going to jail. DON'T DO BUSINESS WITH KING'S AUTO PARTS. I am now taking him to small claims court in Monroe Louisanna.