I was in the area as part of the crew supporting an ultra runner doing the Wyoming 100 mile ultra…read morerace starting in in Big Piney, WY. I looked up local gyms and the closest town was Pinedale. I called the owner and Jennifer texted me back and through Venmo I got a 24 hour door pass to her gym. It has lots of weights, cardio and all sorts of athletic gear to stretch and do work outs. While I was there I met her and her kids. Seniors, young people and middle aged locals came and went while I was there. I particularly enjoyed the tanning bed and sauna room. The shower was nice and they have a couple of lockers. Everyone cleans the equipment after use. A small town gym with big city amenities. I had never seen the pic of Marilyn Monroe working out before that is in the Sauna Tanning booth room.

I enjoy greatly going to the Iron Bar. The gym is nice and clean with a good variety of machines…read moreand equipment. The owner takes great pride in creating a friendly and open environment. There is even a tanning bed and sauna in a private room so you can relax as you tan or enjoy the sauna. I definitely feel that I can become my best self and work out happily and safely here! It's also 24/7 so you can come whenever it best suits you!

We arrived prior to our massage appointment to enjoy the sauna and hot tub. The area around the hot…read moretub had no chairs, no tables to place our towels, robes or belongings. After being in a highly chlorinated hot tub I wanted to rinse off and hydrate my skin with some lotion. None to be found in the men's locker room. I asked one of the massage therapist who happened to be walking by and she said "we don't put lotion in the locker rooms". My response- "you don't provide lotion in a spa locker room"? Her response "nope". She was very rude, snappy and short in her responses. The inside temp of the spa was 88 degrees. We felt like we were suffocating in very hot air. Unfortunately we ended up leaving before our appointments. We did not get a welcoming friendly vibe. Lack of interests in the customer needs. No thank you! I will take my time and money to another spa. In response to Amber- you are correct. We did receive a tour of your spa which was much appreciated and also expected. Your spa men's locker room also lacked correctly sized spa slides. All were size extra small. But after a very brief short tour there was no one left in sight to assist. "The butler" who didn't realize her title as butler when we asked. We were not sure who to address concerns and questions to." We couldn't find you Amber to address our concerns regarding the very warm temp of the waiting area, get a WiFi password, and recieve proper products for our visit. While you may claim you are an "intimate" boutique spa. Your service did not provide any level of intimate personal experience. Your employees should have the answers to basic questions/ needs of a spa. Lotion is a basic essential.

I'd recommend, but with some constructive criticism. The masseuse shouldn't scold the client about…read moredrinking coffee before the session. My masseuse was very good, but she had what I felt like was a lot of criticism about my posture, my breathing, and more. She paused too much during the actual massage with hot towels. Seemed like way too long I waited for actual hands on massage. She never offered water. She appeared with a clipboard at the end and I didn't even have my glasses to see what I was signing. She was gone like the wind once I paid. I love massages. I get them all the time. She knew what she was doing. She gave a great massage, but it came with some deficiency in bedside manner.

I've been coming here since they opened. Over the first 2 years the service was fantastic and they…read moredid a great job of hosting you. In the float pod rooms they had multiple soft towels, ear plugs, everything for a shower including q-tips, make up remover, and everything was in great shape. They even had a room where you could blow dry your hair, do make up and otherwise get ready after the float. (Blow dryers, lotion and even disposable combs provided). They sold a couple of years ago and it's gone down hill. The showers all need to be cleaned (lime scale on the shower heads, dingy looking), they don't stock the rooms the same, towels are scratchy and you only get one. The biggest bummer for me is they got rid of the room where you could finish getting ready. I was counting on that the last time I went, this past week, and they have turned it into a sauna so I was left running around with wet hair in 20 degree weather. (I live 30 min outside of town so I was left running errands with wet hair). The pods are also seeing some wear. The speakers don't work as well (really warped sounding) and they no longer ease you out of your float by slowly turning binaural beats on but instead blast them with light at the same time. Not a great experience any more, sadly. They also seem more interested in the latest "fat blasting" technology instead of focusing on the float tanks like they used to. Every couple of months they are announcing some new sculpting system or electronic device to remove fat. ‍

Heard about this place from a local friend and got to do my first ever float and cryotherapy…read moretreatments here. Float therapy is amazing and cryo is a challenge, but both benefit from ongoing treatments and I know I would be a regular if I lived here. Definitely worth trying, with friendly staff and clean and well-maintained equipment.

If you're looking for a gym with a sense of "family" for support, challenges and that actually care…read morethen this is the place. You'll start by noticing the cleanliness and care that is taken for providing a healthy environment with the latest equipment for whatever someone is looking for. The enthusiasm of the coaches spreads like wildfire to those using the gym and making themselves better. From what I've seen it's about creating a healthy lifestyle habit and demanding more from yourself. Great place!!!

From the owner: We have designed our training to keep you healthy, strong, happy and moving! We are committed to…read moreyour success, regardless of your current athletic ability. Our gym is friendly, inviting, clean, safe and fun. We have a variety of equipment and training programs that will challenge you to make you the best athlete, mother, father, son, daughter or grandparent out there!

I made a massage appointment for my last day of snowboarding and suddenly it started dumping…read morepowder. We decided to stay an extra day and I asked the spa to move my appointment to the next day. I was worried I'd be charged a fee for moving it at such late notice but they were super sweet and accommodating. The spa area is beautiful. I have had a couple nice massages (at the Plaza Hotel) and the rustic but elegant spa upstairs in this hotel is my favorite. The robe was so soft, the hot tub was huge overlooking the mountains (and the floor is girls only so you can strip down), and they have two amazing showers with tons of shower heads and a sauna. My 50 minute massage was reasonably priced for an on-mountain ritzy resort - only $135 - and Jackie did an AMAZING job. I've asked masseuses to work on my glutes before but they never really do it. Maybe it makes them uncomfortable. But Jackie spent a while getting into all my painful spots and was really great to talk to without overdoing it. Definitely get a spa treatment if you stay in this hotel! Or if you really can't... at least check out the ladies' spa floor.

I chose to visit Chill Spa due to its location inside Hotel Terra. While on vacation, I love being…read moreable to walk to the spa and not worry about battling traffic or the weather! I booked an 80 minute Swedish massage. They were extremely busy the week of my stay, however, they still were able to accommodate me! The atmosphere of the spa was quiet and relaxing. You are given a locker, robe, and spa sandals if desired. I had my massage with Crystal and she was phenomenal! I had quite a few knots in my upper back and she was able to work on them with the perfect pressure so that I was still able to relax and enjoy the experience! I would highly recommend Chill Spa & Crystal if in the area or staying at Hotel Terra! I will definitely return!

Had a really good massage. Was very relaxing. There isn't much to the spa. Just a small waiting…read morearea, a steam room that didn't have the nice eucalyptus in it or anything, no snacks...juat water and tea, and a shared hot tub with the rest of the hotel that was loud. However the front desk lady, Betty was so nice. The massage was good. I did leave my rings and earrings in the container in the massage room and got them later, right as they were closing thank goodness. I recommend the massage person asking people as they leave if they got all their jewelry. Maybe at the front desk too because that could have been bad.

This is absolutely a great Gym! When I travel, I always like to experience new gyms and I have to…read moresay this is the best so far. New, clean equipment from Rogue Fitness. Karina at the front desk was very friendly, helpful and informative. God job K! The locker rooms are clean and the members were friendly as well. Best gym ever!! Rob

The facilities are not maintained adequately; neither the steam room nor the sauna, nor any of the…read moreequipment, are properly cleaned, thereby posing a risk. It is advisable to inquire at the front desk for clarification; upon inquiry, an employee stated that the steam room is cleaned only once a week. This is insufficient. The employee also mentioned that disinfectant is injected into the water lines of the steam system.

Super upscale, luxurious and beautiful hotel in Jackson hole…read more Room - 5 stars Service - 5 stars Food - 5 stars Location - 5 stars Views - 5 stars

Best dinner experience in the Teton and Jackson area. The service is on point, the views are…read morebreathtaking and the food was delicious! The fondue was a favorite as an appetizer Wagyu Zabuton Bourguignon was my favorite main dish. There is a cozy area by the fireplace to enjoy beverages, play chess, or enjoy the view. Highly recommend to make this hotel a priority to stay!

First let me say, I highly recommend the Body Sage Spa. I get massages regularly and am picky about…read morethat, and they more than exceeded my expectations. My husband and I booked the "Wild Nature" couples experience and it was absolutely wonderful from the salt "brush" to the mud wrap to the massage. It was magical and relaxing. The facilities and grounds were beautiful, and we thoroughly enjoyed the outdoor hot tub and seating area both before and after the services. The pics on line don't show their wild flower bed, so just know it's even prettier out there in person! I do wish they had a sauna/steam room. But everything else made up for that... let me tell you the best part: Because our services ended at noon, we asked if we'd be able to order any light lunch fare afterwards. Unfortunately the kitchen of the restaurant there was/is closed between 10am-3pm and so far they weren't allowing guests to bring in off-property food into the spa (smells, mess, etc.). That made sense to us, and we figured we'd just skip lunch that day. However, they have a wonderful and experienced spa director, Kimberly Acker, who surprised us as we left the massage room and said, "Follow me." She led us upstairs to, their outdoor rooftop deck, The Perch, where a bottle of Prosecco on ice, three types of avocado toast, and a bowl of berries awaited us! We felt like royalty sitting there in our robes by a giant fireplace sipping bubbles and nibbling on healthy bites post-service! Kimberly said our request had been a good test run for how to offer spa-appropriate food partnering with other local vendors to guests (aka: no smelly cheeseburgers etc.! LOL!) Wow! We were so impressed we came back for a drink in their beautiful bar and dinner at the hotel restaurant, Wild Sage. Delicious!!! Next time perhaps we'll stay there at the hotel too (this time we were in our Airstream over at The Virginian, which we were sad to hear won't be there much longer.)

I am in from out of town and was able to book an appointment with Zachary the day of! I chose the…read more60 minute deep release massage to help with some leg pain that I have been experiencing. Zachary did an amazing job addressing my concerns! Seriously the best massage I have ever had. It felt very effective and relaxing.

I had an amazing stay with my daughter due to the amazing staff here at the resort. Charles stood…read moreamong the best of the staff and was one of the most genuine, courteous and generous in terms of his time and resources. He truly went the extra mile to ensure we had the best of time and the very best stay. I have yet to encounter a better team member and support in my life. He is truly the reason my daughter and I have already planned our next vacation here very soon!

Very disappointed in our stay at Trailborn (formerly Snow King Resort) this weekend. You can expect…read morea budget motel level of customer service at this "luxury resort & spa". While the property is beautiful, the lack of care for their guests most basic needs is abysmal and absolutely embarrassing for a Marriott property. The check-in process took entirely too long and the staff was unfriendly from the moment we walked in, this should have been our first clue as to how this stay was to go. When we arrived to our room the room was very clean, except for a large stain on the carpet, which we found strange considering they had just done a remodel. Upon going for a shower, we discovered the shower curtain had been installed wrong as the vinyl cover was on the outside. When grabbing a towel from the shelf below the sink, the shelf fell down knocking the towels to the floor. This is also when we discovered there was not a hair dryer in the room. We tried to call down to the front desk - The phone didn't work. So with a wet head, we headed down to the front desk to ask for a hairdryer. We were informed that house keeping would bring one up to the room. An hour goes by and nothing. We go back down to the front desk as we had an event to attend on a time crunch and again, a simple request was met with attitude and we were told that "the head of house keeping would get one to us soon". Well. Soon was never. Thankfully, a friend was staying at the hotel and we ended up borrowing theirs. As of our checkout time, no hairdryer was ever brought up to us. Every interaction with the front desk staff, especially Cameron, was met with attitude. They would constantly stare at their computers and offered no explanation or help for our most basic needs as guests. We were also told there was "not a manager on duty" several times when trying to resolve these issues. Having traveled around the country for work on a weekly basis, I have had better customer service from budget chain hotels. The final and most perfect straw was the fact that they advertised a free airport shuttle online to their guests. The evening before our flight we confirmed our pickup time at 4PM, and at 11PM we received a text from the front desk stating that they "didn't have a driver". No apology. Nothing offered to help us. When we went down to speak with the staff, they told us "well I guess you could take a bus or something". There's that Trailborn hospitality. The only people who treated us with any kindness was the morning breakfast buffet staff, bartender at Old Timer, and the house keepers. TDLR; take your business elsewhere. This hotel and their dismissive staff do not care about you or making your stay a pleasant one.