First let me say, I highly recommend the Body Sage Spa. I get massages regularly and am picky about…read morethat, and they more than exceeded my expectations. My husband and I booked the "Wild Nature" couples experience and it was absolutely wonderful from the salt "brush" to the mud wrap to the massage. It was magical and relaxing. The facilities and grounds were beautiful, and we thoroughly enjoyed the outdoor hot tub and seating area both before and after the services. The pics on line don't show their wild flower bed, so just know it's even prettier out there in person! I do wish they had a sauna/steam room. But everything else made up for that... let me tell you the best part: Because our services ended at noon, we asked if we'd be able to order any light lunch fare afterwards. Unfortunately the kitchen of the restaurant there was/is closed between 10am-3pm and so far they weren't allowing guests to bring in off-property food into the spa (smells, mess, etc.). That made sense to us, and we figured we'd just skip lunch that day. However, they have a wonderful and experienced spa director, Kimberly Acker, who surprised us as we left the massage room and said, "Follow me." She led us upstairs to, their outdoor rooftop deck, The Perch, where a bottle of Prosecco on ice, three types of avocado toast, and a bowl of berries awaited us! We felt like royalty sitting there in our robes by a giant fireplace sipping bubbles and nibbling on healthy bites post-service! Kimberly said our request had been a good test run for how to offer spa-appropriate food partnering with other local vendors to guests (aka: no smelly cheeseburgers etc.! LOL!) Wow! We were so impressed we came back for a drink in their beautiful bar and dinner at the hotel restaurant, Wild Sage. Delicious!!! Next time perhaps we'll stay there at the hotel too (this time we were in our Airstream over at The Virginian, which we were sad to hear won't be there much longer.)

I am in from out of town and was able to book an appointment with Zachary the day of! I chose the…read more60 minute deep release massage to help with some leg pain that I have been experiencing. Zachary did an amazing job addressing my concerns! Seriously the best massage I have ever had. It felt very effective and relaxing.

Jess is an extremely cool person, and I enjoyed my time with her. She spent the entire sixty…read moreminutes in nonstop motion! I tried cupping for the first time. Glad I tried it -- but won't do it in the future. I appreciated that I was able to get in on short notice!

Like most places it all depends on the person you get. For $135 a person on a couples massage I…read morewould have loved to walk out of there feeling like a flimsy noodle and mentally relaxed. I was hoping with the name professionals it would be a professional that knows how to massage the body. I guess it depends on who you get, my partner enjoyed his massage, his masseuse had great communication with him, if he was comfortable and liked the pressure etc. mine felt rushed and a lack of effort. Other than that the atmosphere was great. Cleanliness, dim lighting, complimentary water and snacks, calming smells and music.

This is a nice massage place, very cute and serene. Seems clean. Looks like they also do nails,…read morehair and facials but we got massages from Henry and they were GREAT! Would def come back.

Grace spa did a wonderful job at making me feel very comfortable during my massage session. During…read morethis time, I was the only customer in the spa. I booked a massage with Henry and he was AMAZING. He listened to what my body needed and was able to give the desired pressure in a customized massage. I wish I could find the same individualized massage back home. In addition, my two teenagers really enjoyed their massage by Henry as well. Great experience while we visited Jackson.

We arrived prior to our massage appointment to enjoy the sauna and hot tub. The area around the hot…read moretub had no chairs, no tables to place our towels, robes or belongings. After being in a highly chlorinated hot tub I wanted to rinse off and hydrate my skin with some lotion. None to be found in the men's locker room. I asked one of the massage therapist who happened to be walking by and she said "we don't put lotion in the locker rooms". My response- "you don't provide lotion in a spa locker room"? Her response "nope". She was very rude, snappy and short in her responses. The inside temp of the spa was 88 degrees. We felt like we were suffocating in very hot air. Unfortunately we ended up leaving before our appointments. We did not get a welcoming friendly vibe. Lack of interests in the customer needs. No thank you! I will take my time and money to another spa. In response to Amber- you are correct. We did receive a tour of your spa which was much appreciated and also expected. Your spa men's locker room also lacked correctly sized spa slides. All were size extra small. But after a very brief short tour there was no one left in sight to assist. "The butler" who didn't realize her title as butler when we asked. We were not sure who to address concerns and questions to." We couldn't find you Amber to address our concerns regarding the very warm temp of the waiting area, get a WiFi password, and recieve proper products for our visit. While you may claim you are an "intimate" boutique spa. Your service did not provide any level of intimate personal experience. Your employees should have the answers to basic questions/ needs of a spa. Lotion is a basic essential.

I'd recommend, but with some constructive criticism. The masseuse shouldn't scold the client about…read moredrinking coffee before the session. My masseuse was very good, but she had what I felt like was a lot of criticism about my posture, my breathing, and more. She paused too much during the actual massage with hot towels. Seemed like way too long I waited for actual hands on massage. She never offered water. She appeared with a clipboard at the end and I didn't even have my glasses to see what I was signing. She was gone like the wind once I paid. I love massages. I get them all the time. She knew what she was doing. She gave a great massage, but it came with some deficiency in bedside manner.

After years of massages from multiple therapists I've become quite picky. My long time local…read moremasseuse retired and finally after 10 years of searching I have found the perfect massage therapist. The atmosphere of her spa is beautiful and welcoming and upon entering I could already feel my tensions being released. On my first visit, Jenn took the time to carefully listen to my needs and check in about any previous injuries before working with me. Jenn is amazing with magic hands, healing vibes, and super professional. I was very pleased with her skills and communication with me as a client. She is a wealth of knowledge and I'm over the moon to have her as my masseuse. Best in JH!! I highly recommend her for all your massage therapy needs!

Heard about Jen from a friend and just had one of the best massages I've ever had in my life! Not…read moresure what else to say except that it was AMAZING! Don't think, just do it.

I was in Jackson working on a TV production. I thought I had a day off and I scheduled a massage…read morefor same day. Then I got called into work. Long story short, the website was not super user friendly, but I was able to reach someone who was super helpful and helped me reschedule. A few days later I got a massage from Katy N. She was fantastic! She addressed all my needs, the price was very reasonable, and I left feeling much better. I suggest Katy N for any of your aches and pains. She was friendly, professional and really knew how to work out my tight shoulder muscles.

Good communication, courteous and friendly masseuse, gave my wife a great prenatal massage. Would…read moreuse again.

Fit me in same day and the massage was so relaxing. Treated me like I was her only patient t of…read morethe day. Highly recommend!

We were able to schedule a couples massage with them for Saturday morning. They were prompt in…read morereplying via text. The team was polite and professional. Wonderful experience and highly recommend. Close walking distance from the Virginian and the Lodge.