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    O2B Kids Edwardsville

    5.0 (1 review)
    Open 6:30 am - 6:00 pm

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    Response time

    4 hours

    Response rate

    100%

    Services - O2B Kids Edwardsville

    Multiple children care

    Single child care

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    6 months ago

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    Kim C.

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    Ask the Community - O2B Kids Edwardsville

    Edwardsville YMCA

    Edwardsville YMCA

    2.9
    (7 reviews)

    I had been going here for a year as a family plan member on my sister's account and while sometimes…read moretheir computer system has had trouble finding me we have always been able to show proof with our phone login account and been able to continue on our day. Today however when this issue came up, an older woman named Mary Ann was adamant that I was not listed on the account and could not stay. We showed the phone login that clearly lists me as a family member on the account and showed the email from a year ago where I signed the appropriate waivers. Mary Ann informed us that all of that didn't matter, and when we told her we had been doing this for a year with no issues she responded with "well then we fucked up. But there's smart people working at the front now". And during all of this the two younger girls working the counter were making rude side commentary and giving our family dirty looks. We insisted a manager be contacted but when Mary Ann called the manager she openly lied with us there stating we were refusing to sign waivers. We called her out and said that isn't true we are fining signing paperwork again but Mary Ann also insisted that we would only be allowed to have me with them this one last time even with the paperwork. So we left, cancelled the membership and will be going elsewhere. The entire experience was bad enough but with the kind of language Mary Ann used and the disparaging comments about previous workers clearly show this is not a family friendly establishment. I'm also not unconvinced that some of the attitudes stemmed from their personal discrimination opinions as it was also obvious my sisters are part of a same sex marriage relationship.

    Not properly co-ordinate even not proper staff to reschedule lessons if someone is sick and they…read morewant to cancel .

    O2B Kids Edwardsville - preschools - Updated August 2026

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