I visited Elliott Jewelers many times for work on my jewelry prior to the time the current owner,…read moreDoug, took over the business. I can't say enough good things about the elder Mr Elliott who is now retired. Once Doug became the owner, I continued to bring jewelry in for repair and bought four bracelets and three pair of earrings in about a two year span of time. Overall, I was satisfied. However, I then had to have several of my rings sized, and when I picked up the rings, the gold band was made so thin, the rings are no longer strong enough for daily wear. That highly annoyed me, and I should have complained, but I never want to cause a problem, so I just planned on taking them somewhere else at a later date for repair. The final straw was when my husband's wedding ring lost a diamond and the band had bent out of shape slightly over time. Doug charged us $369 for a tiny diamond that we later found out from another jeweler was a $25 stone. Ouch! What a rip off! In addition, Doug left the gold so thin, after my husband wore his ring ONCE the thin gold twisted completely out of shape and is completely unwearable. In addition, we had paid extra for some etching to be done that was originally on the ring but had worn off. He didn't put any etching on the ring even though we paid for it. So basically we paid him close to $400 to repair and resize a ring and are left with a piece of junk gold that can't be worn or used for anything. I'm extremely upset about all of that, not to mention the sentimental value of my husband's wedding ring which he can no longer wear, 30 years into our marriage. I would give the Elliott's a chance to fit it and make it right, but my husband is so upset he doesn't want to contact them. If they cared even a tiny bit, they never would have done such a horrendous job on the ring in the first place. My advice is to go ANYWHERE else.

We like supporting family owned businesses. They were very creative and pleasant to work with…read more My husband and I would recommend the Elliotts to everyone.

Owner is VERY nice and helpful, brought in a small gold ring, and he paid me out it's total worth…read morewith minimal profit for himself! very helpful and great atmosphere in the shop! highly recommend for selling and buying jewelry!

The Gold Exchange people were amazing! They went above and beyond to help me acquire the perfect…read moregift for my wife. Good to know there are still people that care as much about customers and customer service as The Gold Exchange did with my small, but, important purchase.

After visiting several jewelers and feeling completely defeated, finding Eddie was an absolute…read moregame-changer -- and honestly, a relief.   From the very start, Eddie was different. He tracked down the perfect natural diamond without any pressure, kept us informed every single step of the way, and never once tried to upsell or rush us. His pricing was the most fair we'd seen by a wide margin, and he never wavered on it -- no games, no surprises. When our schedules made pickup tricky, he stayed late without complaint. That kind of dedication is rare.   His family works alongside him, and that warmth showed in every interaction. They were patient, kind, and genuinely invested in making sure we were happy -- not just making a sale.   The ring itself? Absolutely stunning. Better than we could have imagined.   If you're looking for a jeweler who treats a custom engagement ring the way it deserves to be treated -- as something meaningful -- go see Eddie. We couldn't recommend him more highly.

Bought watch for $8,000 advertised as working, serviced with 1 year warranty. Received watch not…read moreworking, contacted Timekeepers, received no reply. Watch needed a mainspring, cost me $520 to get fixed. Shipping was a nightmare, customer communication incompetent, never received tracking number, 4 trips to 3 UPS locations to find and get the watch. Bad value (broken upon receipt) NO service. Here is how they posted their advertisement: 18K Gold Elgin Key Stem Engraved Pocket Watch 1873 * Materials: 18K gold, 18K, gold, engraved, seconds dial, dust cover, 15 jewel movement, 18 size, dual wind, lever set, key stem, Elgin National Wacth Co, Elgin * Gift wrapping available This Elgin National Watch Co pocket watch was made back in 1873 and is 18K gold. It's a size 18, a 15 Jewel movement, is lever set for the time and is a dual wind by either key/crown, and has a seconds dial. This pocket watch is unmarked of personalization, including the dust cover. If you would like this watch engraved, please convo us ahead of time so that we can discuss what you would like---it's free either way. This piece has a B.W.Raymond movement and is stamped 335897. This piece measures 55.92mm round, 14.79mm tall, and weighs 4.78oz.This watch is in working condition and comes with a 1 year guarantee. ALL timepieces are fully serviced and checked for keeping correct time prior to leaving.

Great service, never any problems! I have been going to Hudson's for decades. Buying jewelry,…read moregetting my wedding rings repaired, cleaned etc..the only thing is ..I sure miss Jim Sr. He was totally awesome! You can trust this family.

We met with Matt to pick out rings. He really was a pleasure to work with and very knowledgable. I…read morewould recommend Hudson jewelry store in Granite city. They have unique styles, even in an affordable price range. Old time jewelry store feeling and service that is so nice when you're shopping for once in a lifetime jewelry.

I've had my engagement ring for almost two years now. When Clayton Jewelers says they consider you…read morea customer for life, they mean it. Of course they are upfront about their unlimited free ring cleanings and discounts on wedding bands for those who also bought their engagement rings with them, but they also will go above and beyond to make sure you continue to love your ring year over year. When I had some concerns about the original setting becoming loose, they took my concerns seriously. After they took a look and agreed with my inclination, they decided to simply make a completely new head for the setting. I fully expected to pay for this, but they completed the service on-the-house because that is the kind of pride they take in their work. I cannot say enough amazing things about this team or this shop. Please consider them for your jewelry needs.

Well two years later and we did get our custom engagement ring from Clayton Jewelers and everything…read moreI said back then remains true and then some! Steven's passion for designing rings is so apparent. He gets just as excited as you do about your ideas and design. When we brought my drawing in of my ring, I never imagined that it would turn out as accurate or as beautiful as it did. He was quick and efficient and every design change he had not only worked better with the ring, but it was more radiant and more beautiful than it ever was before. The turn around time was super quick too and the pricing? Incredible. They make the experience memorable and the pricing affordable. I'm so happy with our ring and I could not recommend Clayton Jewelers enough. 2 years after my initial review and I'm thrilled with my decision!

If you want a grandfather clock or have one that requires repair, Jansen's is the place. Extremely…read morecourteous and friendly, they know their products well. They are located in the historic main street district of St. Charles but will travel to most St. Louis locations. I recently had a problem with our grandfather clock. Versus rushing to send someone over to run up a big repair bill, they suggested many fixes over the phone for free. They did have to send someone out, but it was unbelievably low cost and the technician was fast and extremely friendly. They will perform simple fixes or complete clock overhauls.

Took my Bolivia mantel clock in on March 14th (clock wasn't working; even with a new battery)…read more Jansen's offered two different movements to replace mine with; one with chimes and one without. Love the choices since the chime volume can be loud in a small living room in the basement such as mine. I chose the one with no chime. I was told it would take 7-10 business days. It only took 3 calendar days. Great price for their top notch and fast repair. Picked up the clock and the time was already set. All I had to do was put it back on the mantel. Strongly recommend Jansen's without hesitation; whether you want to buy a clock or have one fixed.

I've been using JC Jewelry & Repair for my expensive watches since they were located in St Clair…read moreSquare Mall many years ago. They are the only ones I trust with them.

The staff is friendly and there is no pressure to purchase. They are happy to answer any questions…read moreyou might have.

Save your time and order online. Went to the store and the gentleman tried to charge me 3X the…read moreprice of the earrings listed on the website. What a fraud. I walked out and purchased the earrings online and saved $2000.

I came in on Saturday to get a price for a mother-daughter ring set…read more The staff was very friendly and patient while going over and read details with me. I didn't end up purchasing anything as I was not set on a specific design however, I did not feel pressured into buying anything. I love that they are connected to Jimmy Johns so that I was able to get when I pickle fix!!

Great Jeweler! ... 2 Convenient Locations ... 1 in Highland & 1 in Breese ... Cleaned my wedding…read morering & purchased a great gift for my wife for our 7th Wedding Anniversary

From the owner: Becker Jewelers provides reliable quality, trustworthy expertise and a commitment to service like…read morenone other. We stand behind your purchase because we believe in the quality of our jewelry and repairs and value the longevity of a personal relationship with you. Becker Jewelers has 2 full time jewelers on staff and does all repair work in-house at their Breese location. Becker's has worked toward perfecting old-world techniques while integrating new techniques and technology. We are always striving for the highest quality in craftsmanship and customer satisfaction. You can trust Becker Jewelers with all of your heirlooms, fine jewelry and watches! Services offered include: Jewelry Repair Ring Sizing Prong Work Resetting Diamonds and Gemstones Diamond and Gemstone Replacement Restring Pearls and Other Beads Watch Repair Watch Battery Replacement Custom Jewelry Design Computerized Engraving Tuxedo Rentals Wedding Dress Preservation