1. Oak & Moore

    1. Oak & Moore

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    Versailles, KY

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    Oak & Moore

    4.0 (1 review)

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    1 year ago

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    Lexington Furniture & Oriental Rugs Gallery - Need ideas for a bedroom or sitting room?

    Lexington Furniture & Oriental Rugs Gallery

    1.8(4 reviews)
    14.7 mi
    $$$

    The furniture and quality are excellent but once Lexington Furniture Company gets your money, you…read moremight as well have shopped at IKEA. furniture and quality is excellent, but after Lexington Furniture gets your money, you might as well as have been to Ikea. The items that we purchased that were in stock were delivered promptly not the 8 to 10 weeks estimate. The two large glass front bookcases were not. After 8 weeks I called to find out about delivery. After three days of "finding out where things were" I was told thatLexington Furniture never received a back order notice from Dovetail and that there would be another 8 to 10 week wait. What a coincidence! The same amount of time as if the bookcases had never been ordered! Today May 29, 2015 the bookcases ordered December 29, 2014 were delivered. The delivery men were polite and helpful however, the bookcases tip forward on carpeting because they do not have levelers which good quality furniture should have. The delivery men anticipated some issues because they noticed the lack of levelers but are not supplied with anything to compensate. The delivery men called their manager for a suggestion or at the very least the name of someone were could hire to compensate for Lexington Furniture's lack but the manager said that I was pretty much on my own for that. The delivery men did move a couple of heavy chairs in front of the bookcases to keep them from falling on top of us. They also left the shelves out as that made the bookcases even more unstable. For this kind of service, I could have saved a lot of money and ordered from Ikea. I have ordered from West Elm, spent a _lot_ less, and had a company who cared. #LexingtonFurnitureFail Edited to add: I called the Lexington Furniture Company and asked to speak to the manager. I was told that he was with a customer but would call me back. I explained that he needed to be fast because I was posting bad reviews on social media. The owner did look up my name and see what all had transpired. Lexington Furniture is sending someone to make these bookcases right on Monday. June 1, 2015 two hours after the appointed time, no help has called or shown up. Final update. I called the owner of Lexington Furniture directly. He arranged for a very nice man to come with a specific arrival time. The bookcases are stable and I am satisfied.

    Do not buy from this company! They do not except returns under any circumstances. You will be stuck…read moreholding the bag with a very expensive item!!!

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    Lexington Furniture & Oriental Rugs Gallery - Quality Furniture at the best prices in the nation.

    Quality Furniture at the best prices in the nation.

    Lexington Furniture & Oriental Rugs Gallery - Relax in a Stressless chair from Lexington Furniture.

    Relax in a Stressless chair from Lexington Furniture.

    Lexington Furniture & Oriental Rugs Gallery - Lexington Furniture front entrance

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    YayVisions Assembly and Delivery - Elliptical Assembly and Repairs.

    YayVisions Assembly and Delivery

    3.0(2 reviews)
    49.6 miHikes Point

    I would love to give a 0-star review if possible…read more I contracted YayVisions to install an in-ground basketball goal, including excavation, concrete work, and assembly. The manufacturer specified that the installation required a 20" x 20" x 48" deep footing using 22 bags of concrete. I reviewed these requirements with the contractor beforehand, and they assured me the installation would meet the manufacturer's specifications. When work began, they had only dug approximately a 2-foot-deep hole before I needed to leave. Prior to leaving, I specifically reconfirmed that they would continue to the full 4-foot depth, and they confirmed they would. About five minutes after leaving, I checked my security camera and saw they had already begun pouring dry concrete into the hole. I immediately contacted them, and they claimed they had already dug the hole to 4-5 feet deep. Given the timeline, that explanation was clearly questionable. They then sprayed water into the hole, set the anchor plate, and left shortly afterward. When I returned home and inspected the work, it was apparent the installation had not been completed according to the manufacturer's specifications (the footing wasn't even square and the anchor plate wasn't anywhere close to centered). Before escalating the issue, I independently evaluated the work by calculating the approximate footing volume based on both the amount of concrete used and the volume of excavated dirt. Both calculations indicated the hole was likely only around 2 feet deep. I contacted the goal manufacturer, Mega Slam, and they advised me to first give YayVisions the opportunity to correct the issue. Unfortunately, instead of addressing the concerns, the company repeatedly denied any wrongdoing. They stated they used only 8 bags of concrete and claimed that amount was sufficient, despite the manufacturer explicitly requiring 22 bags due to the size and weight of the basketball goal. The manufacturer confirmed the installation was inadequate and could create a serious safety hazard, including the possibility of the goal failing or tipping over. Ultimately, I hired another contractor to remove the original concrete and reinstall the footing correctly. This process also confirmed the original installation was significantly undersized. The actual hole measured approximately 13" x 17" x 25" deep and tapered to a point at the bottom -- far from the required 20" x 20" x 48" square footing specified by the manufacturer. I've attached photos so others can evaluate the workmanship for themselves. Based on my experience, I cannot recommend this company. The work did not meet manufacturer specifications, required complete replacement, would have resulted in a serious safety risk if not corrected, and raised serious concerns about both workmanship and honesty throughout the process.

    Completed installation of my television in no time and even took the time to show me how it worked…read more Very professional. Highly recommended

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    Furniture and Appliance Assembly based in Lousiville, KY

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    Oak & Moore - furniture - Updated September 2026

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