I paid extra for a camera suite for my dog's stay from Nov 26-30, and the only reason I knew what…read morewas actually happening with her is because I watched the camera like a hawk. I later learned they do not provide report cards for boarding, only daycare -- meaning unless you constantly chase information, you are left completely in the dark about your pet. I discovered my dog had vomited only because I saw her blanket disappear on camera and called to ask why. I was told it was being washed and would be returned shortly. It never was. The next morning (pickup day), I was told she had soft stool. Later that same day, when I called again because my emergency contact had to pick her up due to their absurdly restrictive 4-5 PM pickup window, I was finally told the full truth: she had missed multiple meals, was barely eating, then throwing up, and had diarrhea. I was also told they only notify owners after three missed meals. So to be crystal clear: my dog was vomiting, not eating normally, and had diarrhea, and neither I nor my emergency contact were notified in real time. I was denied the chance to make informed medical decisions for my own pet. If I had known sooner, I would have pulled her immediately for veterinary care. She has been boarded elsewhere multiple times and has never experienced anything like this. She came home with ongoing diarrhea, extreme anxiety, and was clearly traumatized. She smelled bad, and her bottom was not clean. On top of the health issues, her toys were missing, her medication was not returned at pickup, and I now have to go back for her belongings. Every time I called, staff had to "check her chart" and put me on hold, and it never felt like anyone actually knew or was truly monitoring my dog. The front desk was rude and dismissive at drop-off, and I was given zero reassurance that my dog was in caring hands. I do not believe my dog was in immediate physical danger -- but she was absolutely emotionally neglected, and the failure to communicate active illness is completely unacceptable. I have cancelled her Christmas stay and will never return. This facility may look nice on the surface. What it lacks is real-time medical judgment, transparency, and basic accountability. I would never recommend allowing your dog to stay in a room without a camera here, because without one, you truly have no way of knowing what is happening or what isn't being communicated. Based on my experience, transparency only existed because I had visual access and kept pushing for answers. I trusted this facility to protect and communicate about my dog without me having to play detective, and that trust was completely broken.

If you love your pet, DO NOT SEND THEM HERE! My puppy (3mths and first time getting boarded) came…read moreback with 2 big scratches! Granted not punctures but still a little discerning! Not only that, this company is like the Spirit Airlines of "Pet Resorts" You have to pay for people to even pay attention to your pet! Literally have videos of like 30ish dogs just running around and the Human is not showing any affection or any kind of socialization with any of them! Maybe the staff is just young but I definitely need to schedule a vet visit now! I couldn't get a report, or know anything about how my puppy was doing?? How do I even know I got what I paid for? I had to pay extra, it seems just to make sure my puppy didn't use the restroom in her crate (which is basically what they are kept in!). Essentially 2 hots and a cot literally. You are nickel and dimed. They wouldn't even let me say bye as we dropped her off! Granted this was a last resort and last minute thing but NEVER AGAIN! Should be called "Suite Paws Last Resort!" The young girl at the front told me they did give reports (which we didn't get) but the mean lady beside her said they didn't. Which is it?

Staff were extremely communicative each day with photo updates taking into consideration I was…read morenervous boarding my dog for the first time. I also had my dog groomed towards the end of her stay, which turned out adorable. Upon picking my dog up, and returning home, she was barely able to keep her eyes open in the car! I can only assume her playtime and the attention she was given was enough to keep her calm and happy. I appreciated that there were three separate areas, one for big dogs, one for medium dogs, and a quiet area for small dogs. They also returned leftover food. Very affordable - would definitely go back! My pup acted completely normal after pick up which was reassuring that she was comfortable.

I just moved to the area and didn't know anything around here. I brought my 1 year old doodle and…read more I have to say she LOVES Angelica! When we first walked in she's was very anxious with the barking and she only likes small dogs so they let her go with the small dogs until it was time for her grooming. Well when she was done with her grooming she didn't want to leave Angelica so she let Mia stay with her until it was time to pick her up instead of playing. She did come home with kennel cough the first time but never had an issue since.

Best veterinary practice in Raleigh! I have two French bulldogs who require frequent visits to…read moretheir primary vet due to health conditions common in this breed. Every single human in this practice is so knowledgeable, compassionate, and kind. Their communication is phenomenal and follow up is truly the best I've ever experienced in my 30 years of having dogs. No egos, just expertise at its finest, and true care for the health and wellness for your pet.

The staff here are incredible! They care about your pet and you. They listen to your concerns and…read moreare super awesome with your pet! I am so happy I found them. We are new in town and my dog is having issues with her ears, and they are very dedicated to figuring out a solution for her ailment. If you need a new veterinary this is the place to go!

We had such a great experience working with Raleigh Pawz! Everyone we interacted with was…read moreprofessional and friendly. Our dog is very nervous around strangers, but our weekend away went so smooth for him thanks to Lindsey. She was clearly experienced working with dogs and was very patient with him as he slowly warmed up to her. She also gave us great updates each visit with lots of photos which was so sweet. Can't recommend enough if you're looking for a pet sitter!

When you need to leave your furry little friend going on vacation, who can you call? Raleigh Pet…read moreSitters! I always feel a bit guilty leaving my Bengal cat behind when I take off but what can you do? Thankfully, Raleigh Pet Sitters has become a reliable part of the team that makes my traveling life a bit easier with pet-sitting and general home upkeep. Before you sign up as a client they do an in-house visit to first get the details, smart idea. At $19/day for a visit which includes taking care of kitty-fido, grabbing mail and more, I've used them several times over the last year or so. They've been reliable and good with communications while I'm out. They also try to pair you up with the same pet-sitter for consistency which is a nice plus. And if you follow their Facebook page, they post regularly on their visits which is a good way to stay engaged. So overall no complaints about Raleigh Pet Sitters, they have done a very solid job for me and yeah, I'm pretty sure I'll be using them again. If I could only get my cat out from under the bed while I'm gone, now that would be a pet-sitting miracle...

Highly recommend Stephanie!!! From the initial communication - she was responsive and flexible to…read moreschedule my fur baby for his grooming! She arrived on time (actually early!) with the entire spa...and such a happy & positive energy. She quickly set up the spa in an open area of our home, so he was in a familiar environment. My little guy quickly warmed up to her. There is no question that she loves what she does and my pup realized that very quickly. Stephanie even provided me with tips for cleaning his ears! The grooming was great and he looks so handsome! She is extremely detailed and asked questions up front to ensure she met my expectations. She has a wealth of experience and was able to provide advice and recommendations.

Stephanie was told up front my furkids were shy and uncomfortable with strangers but proclaimed…read moreherself a dog whisperer. Disorganized, didn't have all needed supplies, required me to help but still charged regular price and never even did one of the dogs that was scheduled because she couldn't handle him. The worst part is that she judged and ridiculed someone who tried to support her and send clients her way as she was down on her luck starting her business, calling customers who were front line covid workers "brainwashed sheep". Not a nice person.

Thank you to all the staff and to Dr. Wallace who made myself and my beloved cat Rocky feel seen…read morethrough a difficult diagnosis. After having some mistreatment at a prior animal hospital I was relieved to feel the care and empathy the staff has for their people and their pets. Being able to provide knowledge and care through difficult circumstances made an already stressful experience a little lighter. Ultimately my cat was put down today, but I appreciate the care both Rocky and I experienced to come to that difficult decision. I also commend the vet tech who I had called originally to get an appointment together who made sure to show up to my specific appointment due to the difficulties expressed on the call. The team gave us the best shot possible for my little one and was honest, but all the while caring till he crossed the rainbow bridge.

This a Private Equity Owned business (Harvest Partners via Vetcor). We have been bringing our four…read morecats here for 5 years and even though the prices were going up, I felt comfort thinking that my money was going towards a local business. No where in Cozy Cats marketing do they mention who they are owned by. Be careful for up-charging, up-selling for things your pet might not need. I feel taken advantage of.

I brought my dog in with a severe cough and sneezing. It was obvious that she had severe…read morerespiratory symptoms. Any trained professional would diagnose it on the fly. These "doctors" conducted an X-ray and sent it to radiology for analysis, conducted a PCR and sent it to a lab, and prescribed two antibiotics (the first against gram-positive bacteria and the second, you guessed it, against gram-negative -- just in case). With this prescription given prior to receiving results from the radiologist and the PCR, what was the reason for running these tests? Here's the bill: $1,400. By the way, I have not received any follow-up calls to check on my dog's well-being.

I have taken both my 5 year old shepherd and our pitbull puppy here. They do a great job taking…read morecare of them, communication is great, and staff is friendly. I definitely recommend them!

I've been taking my pets to Six Forks Animal Hospital for years. They have always been extremely…read morehelpful and kind. Dr. Davis is currently helping me navigate one of my cats who is having some heart issues and thyroid problems.

This will be a bit long. Here's the short version: Six Forks Animal Hospital is too busy. They are…read moreso busy that I believe the level of care they can provide is negatively affected. If you want the best level of care for your pet, go elsewhere. Now for the long version: I had been bringing one of my dogs to Six Forks Animal Hospital for years after having a bad experience at Banfield. My negative experiences started after my dog had an allergic reaction to some fleas he got from a new puppy member of the family. We were prescribed corticosteroids and the sores from the allergic reaction cleared; all was well. Unfortunately the skin sores came back months later and again we were given corticosteroids alongside antibiotics to treat a possible skin infection. Skin cleared up and months later the sores returned. Our dog had bouts of skin sores for years that we continued to battle with the same treatment that didn't seem to be working. Eventually I did some research into corticosteroids and I learned about how terrible the side effects can be; Particularly for long term treatment of illness. I LEARNED THAT CORTICOSTEROIDS CAN MAKE YOUR DOG MORE PRONE TO COMMON BACTERIAL INFECTIONS! After learning this I began to refuse all steroids from Six Forks Animal Hospital. It took years for my dog's hormones to recover but eventually the skin infections stopped. I learned about alternative treatment methods for his skin that worked much better and were much less harmful. Keep in mind that a vet's job is to offer the best level of care possible. I had to spend my own time to learn of a more optimal treatment plan for my dog. Had I not done that, my dog may have continued to deteriorate as corticosteroids can cause a wide range of chronic health conditions such as diabetes (his blood sugar began to rise!), osteoarthritis (he began having trouble using stairs), hearing problems (he eventually went deaf)! The final straw for me was when I brought my young boxer in for some feet allergies. I very clearly and bluntly told the staff that I did not want any kind of steroids to be used for his treatment. During COVID I am not allowed to be present while the vet is providing care to my dog. The front desk called me and told me that I will be billed for a Cytopoint shot (yes, this is what I wanted) AND A KENELOG INJECTION (Kenelog is another corticosteroid!!). I was furious. The staff are obviously not communicating and the vet is obviously not reading my dog's chart fully. I will not be bringing any of my pets to Six Forks Animal Hospital again and I will share my opinions with my friends and family when they are making decisions for their pets. Be careful out there folks. Care for your furry friends and never trust a vet to do their best.