Shout-out to Wayne at Wiersma Insurance. After waiting well…read moreover an hr. at the DMV in Milford, I was informed that I did not have the necessary insurance documentation needed to complete my transaction. I returned home to Whitinsville and straight to Wiersma. Wayne promptly completed my paperwork, adding the necessary insurance documentation and arranged for a courier to take the paperwork back to the DMV. That was above and beyond my expectations. Thank you!

I need people to understand what they are getting when they go here. After corresponding for one…read moreyear with Wayne, I finally decided to make the change to switch insurance companies. In that one year communicating, I told Wayne MULTIPLE times I DID NOT want Plymouth Rock and told him why. He assured me that he would be my go between and not to worry. He also said that he increased items on the policy for a lower price than what I was paying. Actually, he increased one thing and lowered 4 items, one went from $150K to $60K. This is for replacing personal items. I cannot replace everything in my house for that amount. He also said that if I don't use the online interaction with Plymouth Rock that they would charge me $30.00 to get a paper policy. I just received both car/home policies. He charged my CC for both policies in full, but neglected to tell me that if I cancel the policies, Plymouth Rock will charge me (but told me about the $30 to print a policy). Also, after telling him how pissed off I was about the bad information he did not supply, I said I wanted to cancel the policies. He said that once I get a new insurance company, it will take two weeks for them to get my money back, and it will not be back on my CC, they will send me a link to print out my own check on regular paper. He has washed his hands now and doesn't help me get my money back in the manner in which HE TOOK IT. So if I switch I will have $6000.00 tied up in insurance for a minimum of two weeks because of Wayne Wierma LEARN FROM ME, STAY AWAY.

I cannot say enough positive things about dealing with Secky insurance. In the big picture of…read moreinsurance needs I am a very small client with just my auto and homeowners policy with this insurance agency. However when I have needed anything I am treated like a million dollar account. Tom Secky and his staff make you feel like family and Tom has helped me out numerous times with insurance needs for cars with teenagers, and the office staff, Gigi in particular always answers my question with patience and is very knowledgable about my insurance needs. Once in a while I check with competitive quotes and as always I have never felt I could save a few bucks by switching to someone else and even if I could I would never give up the incredible customer service I get from Tom and his team. Dependability is an asset these days.

Best insurance agency out there. They provide exceptional service all the time. A+++++read more

WORST CAR INSURANCE CUSTOMER SERVICE TO DEAL WITH. I had been with Malcolm & Parsons Insurance for…read moreyears. They constantly went from Liberty to Safety with higher and higher yearly rates. I own my car. I had never filed a claim or had any accidents that required a claim. I let my husband use my car and he got in an accident. He used my car only twice. All of a sudden, my premiums are threw the roof. My husbands name is not on my car or insurance. My premium went up to $4500.00. I kept asking them why so much. I never got a straight answer. I came to realize that they were charging me for something my idiot husband had done. This expense should be on his insurance, not mine. Finally after a screaming match with them for not posting my payments saying I never sent in check when I had the receipt and saying my coverage will be cancelled, I lost it. Don't charge me an extra $46.00 for a billing fee and another $25.00 for late fee when they misplaced my payment. I tried telling them that they are over charging me, I looked for new insurance. I went to A-Affordable Insurance and my premium went from $4500.00 down to $1027.00. I am now paying nearly $3500,00 less for the year. Malcolm & Parsons & Safety Insurance have screwed me over for the last time. People should not give them any business. After getting my new insurance with awesome customer service at A-Afforable, Safety has a nerve to send me a bill for $11.27 balance due. Seriously...

I have had my car insurance through Edson (via MAPFRE) since the first time I needed it! Their…read morecustomer service is super quick and it's a lot less stressful organizing insurance when you have someone to help. Joann Coles is always helpful when I have asked to make a change or have questions about what I can insure. Watching my roommates getting new car insurance and renters insurance after moving to MA made me feel very lucky to have Joann help me purchase my insurance. Joann is beloved by my whole family who use Edson for all our insurances!

Absolutely the BEST insurance agent around! Howard has always taken extra special care to make sure…read moreI am fully covered but not over insured. I have been with Rutfield Insurance for approximately 6 years now and I will never go elsewhere. I have never been impressed by an insurance agent, I always just looked at insurance as something I needed to have and to get it where it was cheapest. Not only are my rates fantastic but Howard takes care of everything that I need within minutes of asking. During a recent refinance of my car, I asked Howard fax an insurance binder over to my new bank. I called the bank the following day to let them know that the binder would be arriving within a few days. The person at the bank then laughed and said "Your agent already HAND DELIVERED your binder!". Where else can you get this kind of service? I have and will continue to recommend this business to all of my friends.

I have business and auto insurance with these guys for many years. Very responsive and easy to deal…read morewith. I would recommend highly!

Lalis and Higgins is a great company! When we moved from CA to MA last year, I called to get car…read moreinsurance. Justin found the best rates for us and had all of the paperwork done within a day. I called other places and didn't even get a return call in this time. Fast forward to our renewal, I received an email from Justin saying he had found us better rates (over $1k) with more coverage. Justin had all of the paperwork done and our old policy canceled within the day. I would have just kept my previous insurance had he not reached out! Added bonus: we just got a $75 check in the mail today for 3 months of claim free driving. I didn't even know this was a thing. You won't be sorry you called this place.

I have used Winslow Warren for my business and home insurance for over almost two decades: BOP,…read moreumbrella liability, autos, delivery trucks and home insurance. They are nice people with fast responses, knowledgeable and very competitive pricing. Never a problem!!

Cindy, at Winslow Warren has been a great insurance agent for my family. Very friendly, and can…read moretell she is really working on your behalf. She made the process as simple and cost-effective as it could be. Would recommend.

We love this insurance company. Our agent, Tom, has always given us great advice, especially when…read moreour son became a driver. They are always very helpful. I love their location, right across from Shaws!

We've been doing business with Don Ford since 1994 as he helped find our house in Hanson as he had…read morea working relationship with the builder and we were able to find an affordable new home in a nice part of Hanson. Also, we've used Don for home and car insurance and his service is top notch. You can drop by his office across from Shaws Plaza in Hanson or call the office and get excellent client service from Don and his staff. If you need to review your coverage, Don is so knowledgeable and will customize your insurance needs. Highly recommend to anyone on the South Shore.