I have been with Crowley for a couple years now. When I was just starting out they helped to…read moreexplain all my options to me in a way that was easy for me to understand. Their online system is very easy and they email you new policies every year, which is convenient for filing. Every year they make sure I am getting the lowest rate, almost without me asking. In particular Julie has been fabulous to work with and although they can get busy at times they are always pleasant so be patient on the phone or in person!

They helped me a bunch on a Wednesday. The next day I called back several times after 9AM, the…read morephone just rang and rang, no pickup, no answering machine. Hours later I got a hold of someone, left a vm for someone to call me back. It is now the following Monday, no one has called me back.

I was with this agent for two years and he misrepresented the insurance he sold me!!! It wasn't…read moreuntil after the accident that I found out I did not have the right insurance. When I tried to speak to him about it, he yelled and screamed and was extremely rude. DO NOT GO!

AMAZING SERVICE!! Super informative and super easy! I felt very comfortable and was pleased what…read morehis service. Everyone in the office is super nice.

Really great service , I was able to get everything I needed done at a prompt time . Everyone in…read morethe office is very professional and nice

Was OK in the beginning BUT has gone way downhill. The agents in the office are rude. If they don't…read moreknow an answer to your question, they will transfer you to another line where no one answers. Even though they are contracted as the agent, they send you to do the work yourself. Don't even bother...go direct for your insurance and avoid the hassle. Natalia was sort of apologetic, however, still did not understand my point. Save yourself the headache and shop elsewhere...

Great trust worthy insurance agency!!! Strongly recommend Vargas & Vargas Insurance Agency 1133…read moreWashington St. Dorchester Ma.

Horrible racist people that work here. Chris Callihan is Shady and never reported my auto claim to…read morethe insurance carrier after he was made aware of my car accident. It took 3 months to find out he never sent the claim in. Ignored my phone calls and voice-mails. I had to report the claim myself and do his job. Find another agent and run fast from this Shady acres of a place. If you are a minority avoid this place. Horrible experience and will never deal with them ever again. They also treated another black customer horrible, it's 2026 and so sad we are still judged by our skin color

I have worked with Al Seronick the last 12 or so years, from the time I had my first car. My dad…read moreworked with him and he and I have had nothing but exceptional service from Al. He has always gone above and beyond to find me the best deal on vehicle insurance, save me money where he can, and offers great customer service. Recently, he has been in constant communication as I am looking for a new vehicle insurance provider and even offered to go in on his day off to finalize the deal for me. If that doesn't prove superior customer service and guaranteed satisfaction, then I don't know what does. I highly recommend seeing Al for your insurance needs- he's a super nice guy, and I can't say enough good things about him. Thanks for everything you have done for my dad and I, Al!