We had a truly beautiful experience with Valley Memorial Park Cemetery, Funeral Home, and Reception…read moreCenter during one of the most difficult times in our lives. From the very beginning, their team was patient, compassionate, and never made us feel rushed or pressured. After a previous experience with another funeral home where everything felt urgent, this was completely different. The atmosphere here was serene, welcoming, and allowed us the space to breathe, ask questions, and make decisions with care. We genuinely felt supported every step of the way. Because of this experience, I now feel inspired to plan my own arrangements ahead of time so my family can focus on grieving and being together, rather than navigating logistics during such a painful time. I am deeply grateful for the care they provided. 10/10, and I would highly recommend them to anyone in need of compassionate and professional funeral services.

Valley Memorial was wonderfully helpful and kind when my dad passed 9 months ago with his handling,…read morecremation and everything that goes with it.. I would have highly recommend ed and given them 5 stars even then. But now, I'd give them 10 stars if I could. They were amazing as I navigated through last minute, challenging complications with my mom's remains leading up to her burial.... and they didn't even handle her or cremate her when she passed (an East Bay mortuary did). They truly went above and beyond even coming to pick up my moms remains at my home and finding a way to ensure it would arrive safely close to her burial site since I could not take her on a plane with her urn. They were kind, compassionate, professional, thorough, and go above and beyond at a time when it's really needed. Thank you Eugene, in particular!

I wanted to prepay for my funeral services. I visited or talked to most of the Santa Rosa…read moremortuaries. I purchased a plot at the Santa Rosa Memorial Park Windsor extension. Hands down the Windsor Healdsburg Mortuary was the best. Great price, great showroom and Elvira was magnificent. Make sure you talk to them before you make funeral arrangements. If I could give them a higher review than 5 stars I would.

I recently had a loved passed away within the last week. We called Elvira at Windsor Mortuary to…read morearrange for the services. She was very professional and courteous and guided us every step of way. John and Jessica did an excellent job at fixing my brother that he looked just the way he did before he's passing. John went the extra mile to make sure we were taken care off and show sympathy for our pain. You two went beyond the call of duty. Thank you Elvira for everything you did. Highly recommend this Mortuary.

Amazing staff! Very friendly, thorough, accommodating and very quick to respond. No nonsense and…read morestraight to the point! Everyone including Patrick were compassionate, understanding and they put both me and my mother at ease when we had my grandmother cremated. They're amazing people and I wouldn't go with anyone else! I highly recommend them!

The service and space made it very easy to host and seat all of our guests for my dad's service…read more Thank you to the staff at Daniel's Chapel of the Roses for your attention and respectful staff. Everyone was very kind

I am deeply disappointed and frustrated by the lack of empathy and professional flexibility shown…read moreby the staff at Pleasant Hills Memorial Park and Mortuary. We are currently navigating the devastating loss of my close relative, who passed away while under the 'care' of her 'husband.' Despite the fact that the biological family--not the 'husband'--has fully funded the burial and the headstone, the administration is stubbornly siding with his demand to include his name on the monument. Without a head stone it has been very difficult for mourning family to even identify where she is buried. They have refused all attempts at compromise. The cemetery personnel have remained completely intransigent, ignoring the family's wishes and the specific circumstances of this tragedy. Rather than being a place of peace and healing, their rigid adherence to "standard protocol" over common sense and financial responsibility has added unnecessary trauma to an already heartbreaking situation. If you are looking for a facility that values the input of the grieving family members who are actually responsible for the arrangements, look elsewhere.

My family laid my Great Grandmother and Great Grandfather to rest here, so when my Grandmother…read morepassed this where she wanted to be. First of all, it is a BEAUTIFUL location, so peaceful. My Grandmother's service was last year and the woman we worked with was great. Since her service I have visited monthly and always bring a bouquet of silk flowers for my visit with her. The first handful of months when I would visit, the flowers I had brought her were still present in their small terracotta pot that I arranged them in (with the green styrofoam in the bottom of the pot--as one would do to secure the flowers from flying away or falling). As the months went by, and I went to visit, the flowers from the previous visit would be removed, which bothered me a bit but I didn't think too much into it, as there were many rainy days. This past month I visited once again and her flowers were once again removed, but this time, the terracotta pot was left behind. The flowers removed and styrofoam removed, which had to take some effort because I am sure to jam it down into the bottom of the pot. Not only was the empty pot just sitting there, but there was TRASH IN IT next to my Grandmother's plot. Needless to say, that was the point of me being officially upset. I went to the office and waited for someone to come out so I could speak to them and figure out what the deal was with maintenance, thinking maybe they have a system in place where they dispose of flowers after a certain amount of time. A woman did eventually come out, not the sweet lady that helped with my Grandmother's service, but another woman who I wish I had got her name, but I didn't. Either way, I explained the situation and concerns, and asked if there was a schedule for disposing flowers so I could adjust my visits accordingly to be sure my Grandmother has flowers rather than nothing or an empty pot with trash in it. The woman informed me that they actually don't allow "decorations" and any "decorations" are disposed of whenever the landscapers come across them. I was taken back and had to clarify, that she did in fact mean that flowers were considered "decorations" and that they were not allowed, to which she said "yes, that is correct". I looked on their website and see nothing about this but conveniently see a whole section about sending flowers. I find this very off putting and in poor taste. Especially given that throughout the property there are many trees with ornaments in them in honor of peoples loved ones who have passed, and flowers all over the property. I hope that the owner or director can provide information about this on their website, as I am sure I am not the only one who enjoys visiting their loved ones and bringing flowers. I am going back next week and I am hoping that if my Grandmother's flowers were once again disposed of that they did not leave an empty pot next to her plot to become a trash can. I will not be as kind and understanding if that is the case.

Short and sweet - the people here are generous, kind, professional, and do their best to put you at…read moreease during the most difficult of times. Their offices feel like you're stepping into a 1950's time machine, but the kindness and caring ways of each person I dealt with left me feeling supported as I was laying my mother to rest. She was in good hands throughout the entire process. These are fantastic folks who will treat you with respect and are **literally** willing to help 24/7.

Professional is not the right word for these folks! More like friends of family…read more My nephew and I took my brothers ashes to Eversole for placement in a niche at their Memorial gardens next door. Most of our family had moved from Ukiah but after careful consideration we decided Dale should return to Ukiah for his final resting place. From the moment we walked in Donna and Ed treated us very well. Ed took the time to fully understand what we were looking for and showed us a number of possibilities and price ranges. Donna placed Dale in his niche then helped with some pics of family. All and all it was a very celebratory day and Eversole helped to make that happen.

Neptune Society was amazing, They handeled everything, and I mean everything, Caring,…read morecompassionate, professional. I am purchasing this service for myself, so my daughter doesn't have to deal with funeral arrangements when I go. There are so many emotions when your loved one passes. Jason was excellant in handling our family's needs. From the phone call saying my mother had passed to their call saying she was ready to come home.

Do not have any of your love ones brought here as what is happening with my brother who has been…read morehere two whole months of this post to get cremated Nothing is scheduled Not even death certificates have been issued Put your love ones elsewhere My poor brother

All of the employees were very kind..the cemetery is kept up top-notch..very protected with locked…read moregates..only for residents of Windsor..

This is a beautiful, well-run cemetery. Also, Victor is a really nice man. He answered all of my…read morequestions today (even the questions I didn't think to ask). I'm glad there's a person like him helping people through tough times.