This one is a hidden gem for ice cream. You get a lot more ice cream for the bang of your bucks…read more This is a family run business and it does have their feel to it. My wife and I always come here for ice cream when we visit Knoxville downtown. Highly recommend anyone to give this a try.

We love supporting local businesses. We had delicious ice cream from @thephoenixpharmacy located in…read more@downtownknoxWe were warmly greeted by Levi, so cool he & Levi share the same name. The service was superb, my ice cream sundae was sooooo yummy! Levi enjoyed his vanilla ice cream in a waffle cone. The aesthetics were super cool! There is an actual pharmacy in the space too! And you know that we love JESUS and to see a "God Loves You" postcard from @vvbcknox was extra special too! Please always be reminded that God surely does love you. On this Memorial Day, we remember all of our service men and women for their bravery and selfless sacrifices. May we love one another; celebrate our differences and spread love with one kind word at a time. Thank you @thephoenixpharmacy for your hospitality and for making us feel so welcome:) We love your family owned business and hope to come back again one day. #phoenixpharmacy #downtownknoxville #downtownknox #eatlocal

RUN !!! Don't walk away. They are rude and deceptive. They will tell you one price over the phone…read moreand charge another price when you get there. I asked for a receipt to submit to my insurance company. The receipt that they give me was much less than what I paid, but thankfully, I had the original receipt, and could prove that they were being deceptive. I guess they are a family owned business, , so there's really no one to go to to be treated honestly and with respect . I was also charged for a generic drug that was supposed to be free of charge. It says on their website that you can leave compliments or up votes, but it doesn't give you a place for downvotes or complaints. That tells you a little bit about this company.

From the owner: Compounding Pet Medications…read moreDiabetes Care and Education Medical Equipment Immunizations Flu and Strep testing- Walk-ins welcome! Linda's Oak Leaf Boutique FREE delivery *We accept all insurances*

The employees are much nicer now, I get a nice greeting and a have a nice day sir. Not sure what…read morehappened since my last review but I am sure looking forward to going again. Very pleased.

The staff here is so friendly and helpful. They are more than glad to answer any questions or give…read moreadvice. We don't use any other pharmacy unless we have to. I highly recommend this pharmacy over any other in the area!

Seem like a good place when you are new and first come in …read more But after that you will find out that's only a front. Poor service did not tell me Medication would melt at 75 degrees and. When I brought it back Pharmacist was rude and arrogant .

Everyone is always so friendly and professional. I just text them when I'm out and they get my…read moreprescription out as soon as possible.

This little pharmacy is great, do your self a favor and visit them, very helpful!read more

Great service, helped me get a generic drug from a specific drug Manufacturer…read more Had checked with national chain drug stores and they where unable to help. Mac and the staff provided great customer service.

Never had any problems with this company; they are cordial and will go out of their way to make…read moresure your prescription is correct, even calling doctors to hurry them along when they forget to call in prescriptions. Only one complaint: no soda fountain.

The actual store is well-organized and stocked. They have a small Kroger grocery section, if you…read moreneed a necessity while you are out and about and don't want to head into a big store. I have ordered photos and photo gifts on several occasions and only once has my order been damaged/incorrect, which was promptly corrected. They often have great sales on photo items (30-60% off), so definitely use the app and search for promo codes before ordering. The staffing is hit-or-miss with both promptness and friendliness. I feel like it is often one extreme or another. It is very clear from the reviews and my own experience that the pharmacy itself is the major sore spot of this Walgreens. Having twin kindergarteners who bring home every germ imaginable, we have been here numerous times for prescriptions in addition to flu and COVID shots/boosters. The first time I brought my three young kids for their shots, making the appointment two weeks in advance. We arrive and after waiting 45 minutes, they tell us that they did not have any kid vaccines thawed for use. What was the point of my appointment that could have been referenced and prepped for in advance? We returned a year later for the booster shots, also having made appointments weeks in advance. I even called ahead to ensure they had vaccines thawed and ready. When we arrive, they lost the paperwork and we had to wait a half hour for them to print it so we could fill it out again. We waited another 45 minutes (1 hr 15 past our appointment time) to be seen. The nurse administering the shots was patient and efficient, I just wish they had seen us at our appointment time so that we didn't have (too much) time for our kids to get their nerves worked up. The wait at this pharmacy is always brutal and they are often disorganized upon pickup. They have lost our prescriptions on two occasions and often forget to give us the spoons/droppers, etc. to administer the meds. I have never encountered as many disgruntled pharmacy patrons as at this location. We will likely switch to a different pharmacy for med needs in the new year.

Pharmacy has horrible customer service rude short and unhelpful I mean come on I know we are all…read morebusy and short staffed but you don't have to be rude

I have to say as a pharmacy they're just fine, but as a gift shop, they're fantastic! They've got…read morethis whole area full of gifts and some locally made things and then of course what you'd expect to find at a pharmacy.

Excellent service with a friendly staff. Limited over the counter medication or supplies. Received…read morea vaccination and picked up my wife's medicine. Quick in and out.