This one is a hidden gem for ice cream. You get a lot more ice cream for the bang of your bucks…read more This is a family run business and it does have their feel to it. My wife and I always come here for ice cream when we visit Knoxville downtown. Highly recommend anyone to give this a try.

We love supporting local businesses. We had delicious ice cream from @thephoenixpharmacy located in…read more@downtownknoxWe were warmly greeted by Levi, so cool he & Levi share the same name. The service was superb, my ice cream sundae was sooooo yummy! Levi enjoyed his vanilla ice cream in a waffle cone. The aesthetics were super cool! There is an actual pharmacy in the space too! And you know that we love JESUS and to see a "God Loves You" postcard from @vvbcknox was extra special too! Please always be reminded that God surely does love you. On this Memorial Day, we remember all of our service men and women for their bravery and selfless sacrifices. May we love one another; celebrate our differences and spread love with one kind word at a time. Thank you @thephoenixpharmacy for your hospitality and for making us feel so welcome:) We love your family owned business and hope to come back again one day. #phoenixpharmacy #downtownknoxville #downtownknox #eatlocal

I needed an unusual medicine and this pharmacy met my needs and compounded my prescription. They…read morehave a wide variety of allopathic and naturopathic remedies

My husband and I went in as patients for the first time to Village Pharmacy. EXTREMELY…read morewell-staffed, and each person was pleasant! Miss Sarah worked with us and we left feeling like we'd gotten better care than the regular walk-in clinic. Miss Sarah took time with us and answered all our questions in full! We'll be going back when it's necessary!

Great service, helped me get a generic drug from a specific drug Manufacturer…read more Had checked with national chain drug stores and they where unable to help. Mac and the staff provided great customer service.

Never had any problems with this company; they are cordial and will go out of their way to make…read moresure your prescription is correct, even calling doctors to hurry them along when they forget to call in prescriptions. Only one complaint: no soda fountain.

The employees are much nicer now, I get a nice greeting and a have a nice day sir. Not sure what…read morehappened since my last review but I am sure looking forward to going again. Very pleased.

The staff here is so friendly and helpful. They are more than glad to answer any questions or give…read moreadvice. We don't use any other pharmacy unless we have to. I highly recommend this pharmacy over any other in the area!

This pharmacy is no longer at 9175 Kingston Pike. It is at the corner of Kingston Pike and Cedar…read moreBluff Road in a brand new building. The address on this website needs to be changed. It should've been changed months ago.

Mollie the overnight pharmacist is AMAZING!! She was alone, she never seemed flustered, was kind…read moreand compassionate, she provided information and instructions. They should be so incredibly happy to have someone as capable and passionate about her work. I am really only reviewing pharmacy. Mollie was so awesome I felt compelled to write a review on her.

there truly is NO greater pharmacy than Vaughn's!!! :) they've always been unbeatable! if I…read moredidn't live so far away from them now, they'd still be my main pharmacy. whenever I am out that way, I choose them. the customer service there has always been superior! Jane, an amazing pharmacist there, helped me so very much with a recent prescription I had. she seriously went above and beyond to help me (there were some issues with the item being in stock. she worked with me and my doctor to get me what I need.) not only that, but she was so very sweet and helpful to me! :) my whole family and I have been using Vaughn's Pharmacy for as long as I can remember. this was my first prescription in over 10 years and it was great to have such an amazing experience! thank you so much, Jane! :) God bless you and Dwight Disney, and all of you guys at Vaughn's!

I am new to Knoxville and my new dental team referred me to Vaughn's Pharmacy…read more Am I Ever a happy customer. I have referred several people there, already. It literally is a place where the staff truly cares about and remembers your needs. They have been very generous to me with coupons that even apply to my unbelievable low prescriptions! This is unheard of! If you live even an hour away from Powell, TN, it will save you money to drive here. Call them and compare the prices. You will be very happy there. Sheila Wallen

Kara and the staff at this Walgreens location are by far the best team at any pharmacy I have ever…read moredealt with. Ignore the negative Google reviews from the pampered children that frequent this place. They have yet to realize being a grown up is hard. I am a UT student as well but don't expect the world handed to me on silver platter with a brand new car I didn't earn. Kara and her team do a fantastic job and work their tails off to care for all their customers even when the customers don't appreciate them. I will fill my prescriptions here for as long as I work downtown and go to UTK.

I went into Walgreens to buy Plan B and the older lady who rung me up made judgmental remarks…read moretoward me. Plan B doesn't equate to abortion, it's a contraceptive method similar to condoms, it's just an emergency contraceptive method. I refuse to be shamed for doing the right thing and preventing an unwanted pregnancy. Just ring up the item and keep your opinions to yourself next time.

I arrived at the drive-thru for my prescription at 8:00 AM this morning, when the pharmacy is…read morescheduled to open. After waiting 12 minutes with no answer at the window, call button, or phone, I parked and went inside only to find that they had just opened at 8:15. When I asked if the drive-thru opened at 8, the employee responded, "yeah, we just got here," in a very dismissive tone. I completely understand that people can run late, life happens. But good customer service is about how you communicate in those situations. A simple, "we were running a little behind this morning, I'm so sorry for the delay," would have been more than enough. Instead, I was met with rudeness, which made the experience unnecessarily frustrating, especially since I had scheduled my morning around the pharmacy's posted opening time. Because of this, I'll be moving my prescriptions elsewhere, there are plenty of other options. What happened to good customer service?

My medication was 200.00 a month at CVS and Walgreens and I just payed it until I discovered it was…read more10.00 a month at Krogers. That is quite a savings. I wont go anywhere else.

This is by far the worst pharmacy I have ever been to. The staff (including the pharmacists) are…read moreTERRIBLE. They seem to get joy out of making the process of picking up medication as difficult as possible. EVERY time I go to this pharmacy there is some sort of problem with my medication, and the staff rarely is helpful in addressing the problem. The place needs to be closed.

It is a Walgreens. They are a brand that is pretty same across board as stores go. This one was…read moredecently set up and we'll stocked. I was able to find what I needed.

Surprised that the rating is so low! I came here to pick up some random stuff (bottles of water,…read moreetc.) and everything went smoothly. They had the expected selection and the cashiers checked me out quickly. At least for me, this location was a little annoying to get to, but I had a normal Walgreens experience once I stepped inside.

I recently moved closer to this Walgreens and have now picked up prescriptions here three separate…read moretimes. Every visit has involved significant delays because the pharmacy attempts to bill me before processing my insurance, even though my insurance information is already on file. Each time, I have had to wait 20-30 minutes while the issue was corrected. Today's experience was particularly frustrating. After waiting approximately 20 minutes in line, I was told to step aside while they fixed the billing issue. Instead of resolving it efficiently, I was instructed to get back in line and wait another 20 minutes. This resulted in nearly an hour spent picking up a prescription that should have taken only a few minutes. I work in healthcare myself and understand that mistakes happen, but I have never experienced this recurring issue at any other Walgreens location. The staff consistently seem rushed and dismissive, and the overall process is disorganized and inefficient. After a long day at work, spending nearly an hour correcting the same billing error for the third time is extremely frustrating. I hope management addresses both the workflow and customer service concerns at this location.