I don't know why this business keeps popping up for my review-it has not been in operation for a…read morelong time. When it was in operation it was a really great place-Mr. McMahon the Pharmacy owner was a very nice man-very caring person.

The actual store is well-organized and stocked. They have a small Kroger grocery section, if you…read moreneed a necessity while you are out and about and don't want to head into a big store. I have ordered photos and photo gifts on several occasions and only once has my order been damaged/incorrect, which was promptly corrected. They often have great sales on photo items (30-60% off), so definitely use the app and search for promo codes before ordering. The staffing is hit-or-miss with both promptness and friendliness. I feel like it is often one extreme or another. It is very clear from the reviews and my own experience that the pharmacy itself is the major sore spot of this Walgreens. Having twin kindergarteners who bring home every germ imaginable, we have been here numerous times for prescriptions in addition to flu and COVID shots/boosters. The first time I brought my three young kids for their shots, making the appointment two weeks in advance. We arrive and after waiting 45 minutes, they tell us that they did not have any kid vaccines thawed for use. What was the point of my appointment that could have been referenced and prepped for in advance? We returned a year later for the booster shots, also having made appointments weeks in advance. I even called ahead to ensure they had vaccines thawed and ready. When we arrive, they lost the paperwork and we had to wait a half hour for them to print it so we could fill it out again. We waited another 45 minutes (1 hr 15 past our appointment time) to be seen. The nurse administering the shots was patient and efficient, I just wish they had seen us at our appointment time so that we didn't have (too much) time for our kids to get their nerves worked up. The wait at this pharmacy is always brutal and they are often disorganized upon pickup. They have lost our prescriptions on two occasions and often forget to give us the spoons/droppers, etc. to administer the meds. I have never encountered as many disgruntled pharmacy patrons as at this location. We will likely switch to a different pharmacy for med needs in the new year.

Pharmacy has horrible customer service rude short and unhelpful I mean come on I know we are all…read morebusy and short staffed but you don't have to be rude

This one is a hidden gem for ice cream. You get a lot more ice cream for the bang of your bucks…read more This is a family run business and it does have their feel to it. My wife and I always come here for ice cream when we visit Knoxville downtown. Highly recommend anyone to give this a try.

We love supporting local businesses. We had delicious ice cream from @thephoenixpharmacy located in…read more@downtownknoxWe were warmly greeted by Levi, so cool he & Levi share the same name. The service was superb, my ice cream sundae was sooooo yummy! Levi enjoyed his vanilla ice cream in a waffle cone. The aesthetics were super cool! There is an actual pharmacy in the space too! And you know that we love JESUS and to see a "God Loves You" postcard from @vvbcknox was extra special too! Please always be reminded that God surely does love you. On this Memorial Day, we remember all of our service men and women for their bravery and selfless sacrifices. May we love one another; celebrate our differences and spread love with one kind word at a time. Thank you @thephoenixpharmacy for your hospitality and for making us feel so welcome:) We love your family owned business and hope to come back again one day. #phoenixpharmacy #downtownknoxville #downtownknox #eatlocal

I couldn't find the machete cherries for my pineapple upside down cake. When I first went to the…read morecheckout line 2 guys were standing there talking, doing nothing. One of them said it's on four or five. The other one said it's on aisle eight. I started to go and then thought forget it I'm disabled and my body was hurting. I turned around and went to another checkout line, and those guys saw me and they were still doing nothing but talking. I told the guy in the girl that were working my lane neither one of them considered my need. Whenever I ask somebody in Kroger where something is, they stop what they're doing, look it up and then take me to it. A good reason to go elsewhere.

2 Lines open 8 customers deep- went to the front desk and requested they open a line to get the…read moreshoppers out of the store. Told about the company policy of "4 in line WE WILL OPEN A LINE." Her reply " well you can always do self-check-out. We had a full buggy load of groceries, ask to speak to the store manager. Said she will called, NO RESONSE, so I asked for the manager a second time, NO RESPONSE. The entire time there was two workers standing around the self-check out looking around. If I didn't need the items in my buggy, I would have left it sitting for the two at the front something to do. We have been shopping at Food City for 15-16 years. When I got home I called to ask to the store Manager Matt- 18 minutes on hold. Response "Do what we can to work on it- sorry about that." LAST VISIT TO FOOD CITY--Krogers is about a mile away and cheaper on the majority items with coupons.

We stop off at Walgreens very often. We don't normally shop at this location, but when we do we…read morealways find what we ran in here for and the staff has always been friendly. The best way to get in out of the parking lot is by the light. It is dangerous and sometimes impossible to pull directly onto Campbell Station.

Easy location to get to and parking was not a problem at all. I really like the building. It's…read moredifferent. Employees were friendly and the store was clean.

Drove 40mins to this one because the app said they have my item in stock. They don't.read more

Everything was good except for the chicken leg quarters. They had lots of pin feathers on them,…read morelooked nasty, had extra bones to make them weigh more. I won't buy Tyson chicken again.

I was discharged from the hospital after a heart arrhythmia with a prescription called in to this…read morepharmacy. when my wife went to pick it up, they told her they couldn't give it to her because they didn't know how much to charge supposedly because of insurance (BCBS). She asked them what was the price without insurance, but they couldn't tell her. So I am without medication. This is the second prescription they have refused to fill. I'm done with this company

The female pharmacists here Ive dealt with here recently has left me feeling not only embarresed,…read morediscriminated against. I'm sure I'm not the only person this has happened to by this young lady. I thought pharmacists were there to help you with meds and such. All this place did was leave me trespassed and defamated with the local police department. Why else would you deny me purchasing insulin syringes even with an active prescription on file with refills? And then deny me help by not filling my meds assuming just because they are expensive and my insurance won't cover them that I wouldn't purchase a partial for the edema from my trip 1 diabetes destruction to my body. I will not ever return to any walgreens because of these 2 experiences whit the same pharmacists at this pharmacy. I believe her name is Amy or Anne not quite sure . This diabetes steady eating my insides messing my vision up I swear to God I feel like giving up.

Great service, helped me get a generic drug from a specific drug Manufacturer…read more Had checked with national chain drug stores and they where unable to help. Mac and the staff provided great customer service.

Never had any problems with this company; they are cordial and will go out of their way to make…read moresure your prescription is correct, even calling doctors to hurry them along when they forget to call in prescriptions. Only one complaint: no soda fountain.