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    Oak Street Health

    2.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    2 years ago

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    PentaHealth at Mt. Airy Family Practice - Front waiting area

    PentaHealth at Mt. Airy Family Practice

    3.0(28 reviews)
    3.1 miMount Airy, Germantown

    I needed to take my oldest daughter to get a physical for a program I'm trying to get her in. It…read morewas at a really awkward time because the doctor's office she was going to (Greenhouse Internist) on Mt. Airy Ave. has just closed permanently the end of Dec. 2022. Luckily, I got her medical records and I'm following her physician ( Sue Maynard) to Mt. Airy Family Practice. Mt. Airy Family Practice is located in beautiful West Mt. Airy. Not hard to find with its red awning stating the name. They're still using the safety precautions for covid. You have to ring the bell to enter. A staff member greets you at the door with a series of questions. Have had your covid shot? Exposed to covid? Out of the country? Waiting for covid results? That sort of questioning! And you must wear a mask! Once you get past this, you can enter. They were pretty efficient with the registration process, and taken in to be seen pretty quickly. My daughter has special needs and they were great and patient with her. Special thanks to the young lady that took her blood and gave her a flu shot. So sorry I didn't get her name. Sue Maynard (nurse practitioners) was great as well. Filled out the necessary paperwork that I need with no problem. The only issue is they never mentioned the $15 fee for the paperwork until I was about to leave. I do understand these fees, but please be upfront about them. So glad to be following this practice.

    I really like this family practice. I was in need of a new primary provider and this practice is in…read moremy neighborhood. I was impressed that they do lab work right in the office and call also help with OBGYN needs as well. They also have an online portal where you can see lab results and message the provider about questions or request an upcoming appointment. I am also really impressed with the NP who helped me with a physical and vaccinations for school.

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    PentaHealth at Mt. Airy Family Practice - Outside of Mt Airy Family Practice

    Outside of Mt Airy Family Practice

    PentaHealth at Mt. Airy Family Practice - Front desk area

    Front desk area

    PentaHealth at Mt. Airy Family Practice

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    Rachel Rosen, MD - Elkins Park Family Medicine - Dr. Rachel Rosen

    Rachel Rosen, MD - Elkins Park Family Medicine

    4.2(5 reviews)
    1.2 mi

    Very disappointed with the customer service at Elkins Park Family Medicine. I called to schedule an…read moreappointment and was met with significant disrespect and a lack of professionalism. I've been experiencing increased symptoms associated with diabetes (to which I have both a maternal and paternal history of this diagnosis). I called to request bloodwork to rule out the condition. I spoke with two individuals--I was told they couldn't see me for 1-2 months, because time has to be open for "sick" patients. I wouldn't be requesting the appointment if I wasn't feeling sick. The woman then went on to say that I've only been there four times since 2018 (I'm not sure how that's relevant?). The reason, of course, is due to how difficult it is to get an appointment. As a result, I've generally gone to urgent care when I have a cold, etc., as I know I'll be seen in a reasonable amount of time. My PCP is Dr. Rosen, who I've only seen once (my first visit), every other time I've been with Dr. O'Brien. Both doctors are very kind. I am a Psychologist; regardless of how good I am, clients must be met with respect by the staff that is the first point of contact. They are a representation of your practice. I will now be changing my primary care physician. Highly recommend that office staff receive professional development in effective, compassionate communication.

    It has been a struggle to find a good primary physician in the area that can take the lead with my…read moreteam of doctors, until a friend referred me to Dr. Rosen. I'm so glad that I decided to go to Dr Rosen's office the first time that I did. She is excellent at her job and has definitely exceeded my expectations as a primary care physician. Dr Rosen is also organized and professional. Her staff is friendly and efficient. And the space is clean, comfortable and convenient. I can't imagine anyone having negative experience.

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    Rachel Rosen, MD - Elkins Park Family Medicine
    Rachel Rosen, MD - Elkins Park Family Medicine
    Rachel Rosen, MD - Elkins Park Family Medicine

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    Oak Street Health - familydr - Updated June 2026

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