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    Oak Terrace Memory Care

    5.0 (1 review)
    Open Open 24 hours

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    11 years ago

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    Ask the Community - Oak Terrace Memory Care

    Rose Villa One

    Rose Villa One

    1.0(1 review)
    0.3 mi

    I would give this place negative stars if I could!…read more This is an assisted living care facility. At first it seemed nice, my mother-in-law had a nice room which was set up for two, but she had no roommate. The bedding was mismatched so I went and purchase two sets of bedding so they would match. Everything was okay at first when the previous manager was there. When she left it went badly downhill. They moved my mother-in-law to another small, shared room with a woman who seemed to have mental problems. Later they said she could move back to her previous room - why the option after they had moved her we were never told, but at her age change isn't good and so she decided to stay where she was although she didn't seem happy. She hated the food, so we made sure she had snacks to supplement. For juice in the mornings they would give them some kind of punch or Kool-Aid, odd and awful food overall. My mother-in-law went downhill after they moved her and passed away. A lot of the things we were promised with the previous manager seemed to not apply later. When we went to clean up her room WE WERE DISGUSTED. They had little dogs running around all over the place with elderly people around who could easily trip over them. They were cooking what smelled like old meat, the place stunk, was dirty and gross. DO NOT PUT YOUR ELDERLY RELATIVES IN THIS PLACE UNLESS THEY NEED NO ASSISTANCE OR ARE YOUNGER AND JUST HAVE TO BE MONITORED.

    TLC Assistant Living Services

    TLC Assistant Living Services

    2.6(5 reviews)
    3.3 mi

    TLC did an outstanding job with my client that had dementia. They were compassionate and very…read morepatient in handling the difficult situations that dementia can cause. Every member of their staff is well trained and qualified to handle even the most difficult of patients. Highly recommend to anyone who has a loved one needing in home care.

    Not good is WAY too kind. If you're looking for help for…read moreyour loved one (I'm so very sorry my heart goes out to you) LOOK SOMEWHERE ELSE!! I NOW find out of her reputation but at the time we were desperately in need of help. Sheliah's business practices are PREDATORY and she gets away with it because her victims (clients) are in dire situations, stressed out, and grieving. She is a disgusting "human being" and I hope there truly is a special place for her when her time comes. She violated her own contract, and kept $1,500 of my father's fixed income as my mother lay helpless and dying. The deposit she requires of $1,500 is her gift from you. DO NOT DISCLOSE YOUR FINANCIAL INFORMATION TO THIS If she has done this to you, please feel free to contact me. If we do nothing she will continue to prey on others. Certified letter tha I sent her she refused to pick up and it was returned unopened. Here is the letter I sent: March 27, 2023 Sheliah Hampton Director HCO #554700005 TLC Assistant Living Services Corporation RE: Refund of week March 20, 2023, through March 24, 2023 (in home support services for Janet XXXXX) Attached: Supporting documentation Dear Ms. Hampton: Regarding your refusal to return $1,500.00 paid to you for the week of March 20, 2023. A written two-week notice was provided to you on March 17, 2023, which is required per section 8 of your service agreement to terminate services. Section 8 says that you get a two-week written notice for termination (not a three week and certainly not a four week) which I provided to you. It goes on to say that "you will immediately refund any prepaid fees, but not a 2-week deposit." Meaning the $1,500 I prepaid to you for the week of March 20th is what you are supposed to immediately refund. Please note that this section has zero verbiage regarding your staffing issues, invoices, or when you bill. Section 4 says "anything after the 7th day is an additional weekly rate." Therefore, work after the 7th day, meaning starting the 8th day, would be an additional week, and you would be correct in keeping the $1,500 pre-paid to you. HOWEVER, the agreement was signed on Saturday 2/25 and Section 1 says this is the Start Date. That means Saturday is Day 1. Which makes all Saturdays Day 1. Which makes Fridays Day 7 and THE day I gave you a two-week written notice, which is clearly NOT day 8. Dearest Sheliah Hampton Director of TLC aka S.H. Business Customer Service: Just because you post an email PRIOR TO violating your own contract and keeping the $1,500, does not make you right. Why don't you post your reasons for keeping the deposit and then we can post the contract I signed. Specifically section 8 and section 4. Yeah let's do that!!! I gave you two weeks notice as per the requirements of your contract (March 17, 2023) and you refused to refund $1,500 because you stated "sometimes it's a three week notice and sometimes it's a four week notice" (not in your contract.) You decided my termination date was April 7, 2023 (three weeks later) and not March 31, 2023 (end of two week notice). I ask myself why would someone in the RIGHT need to post an email from before this became an issue (which makes the email irrelevant) Answer: You know what you're doing is wrong and you're finally scared of the consequences. They are coming don't worry. Your posts are only helping me and all the other families you have scammed. Sharona should stay out of it and not involve herself in your lies unless she would like to share in your consequences as an accomplice. A "Thank you card" lol NEVER HAPPENED. You are 100% in the wrong and I have nothing further to say to YOU. I do have plenty to say to licensing authorities, and well everyone just not you. I've wasted enough of my time.

    The Park at Modesto

    The Park at Modesto

    5.0(11 reviews)
    46.5 mi

    The Park at Modesto is not only a beautiful facility but it becomes filled with friendships in…read moremanagement, with employees and with residents. I've loved living here with my 2 beautiful cats who have enjoyed their private balcony on the 2nd floor. The food!!! Chef Cesar and his staff, prepare 5 star meals like none other. Food service aims to please the most finicky resident(s). The Victory Bistro staff and operation is outstanding (the chocolate cookies are to die for). The monthly brunches, monthly birthday celebrations, weekly Happy Hours are always well planned and outstanding. Not only in food and service excellent but decorations by the Activities Group are over the top in creativity. We have free transportation to appointments, shopping and even to visit nearby relatives. The Housekeeping and Facilities staff do their upmost to insure our comfort at all times. Our 24/7 receptionists are extremely pleasant and always helpful. We are blessed to live in such a place. I wish I had moved here sooner.

    The Park at Modesto is such a beautiful , welcoming environment…read more The staff is always so professional and helpful with all the guest. The food is second to none. I have been to several retirement facilities in the Modesto Turlock area and have found that The Park at Modesto has the most delicious food . The residents have so many fun options to participate in ; exercise , woodworking , painting, gardening , swimming . I'm counting the days until I qualify to move in .

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    Oak Terrace Memory Care - retirement_homes - Updated July 2026

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